SYNC GEN 1 And GEN 2 Vehicle Health Report Service Ending – Disabling Automatic Updates – 2008-2016 Ford Lincoln & Mercury

GENERAL SERVICE BULLETIN
SYNC GEN 1 And GEN 2 Vehicle Health Report Service Ending – Disabling Automatic Updates
18-7018
28 June 2018

 

Model:

FordeBay logo

2013-2016 C-MAX Hybrid

2008-2016 Edge
2008-2016 Escape
2008-2016 E-Series
2008-2016 Expedition
2008-2016 Explorer
2008-2016 F-150
2014-2016 Fiesta
2008-2009 Five Hundred
2008-2009 Taurus
2009-2016 Flex
2012-2016 Focus
2008-2016 Fusion
LincolneBay logo

2008 Mark LT

2015-2016 MKC
2009-2016 MKS
2010-2016 MKT
2008-2016 MKX
2008-2016 MKZ
MercuryeBay logo

2008-2011 Mariner

2008-2011 Milan

 

Summary

FordeBay logo has made the necessary decision to discontinue the Vehicle Health Report service for SYNC GEN1 & GEN2 available on 2008-2016 vehicles. Consistent with the Terms & Conditions in the user agreement and starting August 1st, 2018, this change will result in the following:

  • Vehicle Health Information will no longer be sent through the mobile phone associated with the registered e-mail account
  • Vehicle Health Reports will no longer be sent via e-mail
  • Vehicle Health Reports will no longer be available on the FordeBay logo/LincolneBay logo Owner websites

 

Service Information

 

INSTRUCTIONS TO DISABLE AUTOMATIC REMINDERS

Perform the following to disable this feature for SYNC or SYNC with MyFord:

1. Start your vehicle and put it in park, not accessory mode.

2. Press the phone button. Phone menu displays.

3. Press the selection arrows until Vehicle Health displays. Press OK.

4. Press the selection arrows until User Preferences displays. Press OK.

5. Press the selection arrows until Automatic Reports displays. Press OK.

6. Press the selection arrows until Automatic Reports Off displays. Press OK.

7. “Auto Reports Set Off” displays to confirm your choice.

 

Perform the following to disable this feature for SYNC with voice-activated navigation:

1. Start your vehicle and put it in park, not accessory mode.

2. Press the phone button. Phone menu displays.

3. Press Settings.

4. Press Advanced.

5. Press Vehicle Health Report.

6. Press Automatic Reports. The current setting is highlighted.

7. Press Set Auto Reports Off.

 

Perform the following to disable this feature for SYNC with MyFord Touch:

1. Start your vehicle and put it in park, not accessory mode.

2. Press Settings on the touchscreen to change your vehicle health report settings.

3. Press Vehicle.

4. Press Vehicle Health Report.

5. Press Off for Automatic Reminders, press your selection.

For more information regarding this change, including alternative ways to obtain vehicle health information, please review the frequently asked questions page on the FordeBay logo/LincolneBay logo owner site.


18-7018

 


 

Ford SYNC Updates

 

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  • Compatible with LincolneBay logo Accessories: MKZ 2013-2016, MKX 2011-2016, MKC 2015, MKS 2013-2015, MKT 2013-15, NAVIGATOR 2015. Note, please refer to the system version description in the attached picture to confirm that your car with Sync2 systems that use the embedded SD card.
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2026 Latest A15 Navigation SD Card Map for Ford/Lincoln, F150 Escape Explorer Focus Fusion Expedition Edge Mustang MKC MKS MKZ MKX Sync Navigation Accessories Update USA/Canada Maps, GM5T-19H449-AJ
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  • Compatible with LincolneBay logo Models: MKZ (2013 - 2016), MKX (2011 - 2016), MKC (2015), MKS (2013 - 2015), MKT (2013 - 2015), NAVIGATOR (2015).
  • Installation Instructions: Before installation, check whether the FordeBay logo/LincolneBay logo SYNC system’s central processor (CCPU) is compatible or requires an upgrade; for detailed steps, refer to main image 6; To install: 1.Turn engine OFF 20+ mins.2.Locate the SD card slot and remove the old navigation card.3.Insert the new Navigation SD Card untll it clicks.4.Start the engine to ensure, the “Navigation” icon should appear in the top-right corner (Auto-updates in 10-20 mins Never interrupt the process!)
  • Disposable and device warning: Your car will be permanently locked after the first installation; Do not insert mobile phones/laptops - it can damage data

This product presentation was made with AAWP plugin.

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