Radio Inoperative And/Or No Audio After Cranking – 2016 Ford Escape

NHTSA ID Number: 10143093

Manufacturer Communication Number: SSM 47357

 

Summary

Some 2016 Escape vehicles with SYNC 3 may exhibit a radio that is inoperative and/or no audio after cranking. If SYNC software is not 3.0 or higher on the PTS website or on the vehicle display screen > SYNC Settings, then perform standard programming procedure. Refer to Workshop Manual (WSM), Section 415-00. Reprogram the audio control module (ACM) using the appropriate FordeBay logo scan tool or equivalent release 109.05 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. For claiming, use causal part 18C869 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

 

1 Affected Product

Vehicle

MAKEMODELYEAR
FORDeBay logoESCAPE2016

 


1 Associated Document

Manufacturer Communications

SSM 47357

MC-10143093-9999.pdf 6.28KB

 


NHTSA ID Number: 10136591

Manufacturer Communication Number: SSM 47069

 

Summary

Some 2016 Escape vehicles with SYNC 3 and without Sony audio system may exhibit a radio that is inoperative and/or no audio after cranking. Cycling the key should restore functionality. Do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.


1 Associated Document

Manufacturer Communications

SSM 47069

MC-10136591-9999.pdf 6.042KB

 


 

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