January 16, 2018
Second Row Power Windows May Not Reverse/FMVSS 118
If the window does not automatically reverse when an obstruction is found, it can increase the risk of injury.
NHTSA Campaign Number: 18V058
Manufacturer Ford
Motor Company
Components VISIBILITY
Potential Number of Units Affected 361
Summary
Ford Motor Company (Ford) is recalling certain 2018 Ford Expedition and Lincoln Navigator vehicles. The second row window control modules may intermittently stop the movement of the power window. If something, such as a finger, is pinched by the window glass, the stopped window control module may prevent the window from automatically reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, “Power-Operated Window Systems.”
Remedy
Ford will notify owners, and dealers will inspect the second row window electronic control modules, and replace them as necessary based on their build date codes, free of charge. The recall began on February 16, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 18C01.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
February 6, 2018
TO: All U.S. Ford and Lincoln Dealers
SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Compliance Recall 18C01
Certain 2018 Model Year Expedition and Navigator Vehicles
Rear Door Modules
AFFECTED VEHICLES
| Vehicle | Model Year | Assembly Plant | Build Dates |
| Expedition | 2018 | Kentucky Truck | November 27, 2017 through December 9, 2017 |
| Navigator | 2018 | Kentucky Truck | November 27, 2017 through December 7, 2017 |
Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS COMPLIANCE RECALL
Some of the affected vehicles may not conform to the requirements specified by Federal Motor Vehicle Safety Standard (FMVSS) 118: Power-operated window, partition, and roof panel systems, which requires automatic reversal for power-operated windows when remotely closing the windows. One or both rear door modules (RDMs) may have been built incorrectly, potentially causing them to overheat internally when using the global close feature of the remote key fob. This can prevent automatic reversal when an obstruction is encountered while the window is closing, increasing the risk of injury. If this condition occurs, the window could still move in intervals of 500 milliseconds with manual switch operation. Automatic reversal functions would resume once the control module’s internal temperature falls below the thermal protection threshold. There is no fire risk associated with this condition.
SERVICE ACTION
Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to inspect both the driver and passenger side rear door module (RDM) build date codes, and if necessary replace the RDM. This service must be performed on all affected vehicles at no charge to the vehicle owner.
OWNER NOTIFICATION MAILING SCHEDULE
Owner letters are expected to be mailed the week of February 12, 2018. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.
ATTACHMENTS
Attachment I: Administrative Information
Attachment II: Labor Allowances and Parts Ordering Information
Attachment III: Technical Information
Owner Notification Letter
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.
Sincerely,
David J. Johnson
ATTACHMENT I
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD –
Compliance Recall 18C01
Certain 2018 Model Year Expedition and Navigator Vehicles
Rear Door Modules
OASIS ACTIVATION
OASIS was activated on January 17, 2018.
FSA VIN LISTS ACTIVATION
FSA VIN Lists was available through https://web.fsavinlists.dealerconnection.com on January 17, 2018. Owner names and addresses will be available by February 27, 2018.
NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries.
Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall.
SOLD VEHICLES
- Owners of affected vehicles will be directed to dealers for repairs.
- Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
- Correct other affected vehicles identified in OASIS which are brought to your dealership.
- Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.
STOCK VEHICLES
- Correct all affected units in your new vehicle inventory before delivery.
DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this recall.
ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS)
Additional repairs identified as necessary to complete the FSA should be managed as follows:
- For vehicles within new vehicle bumper-to-bumper warranty coverage, follow existing warranty and policy guidelines for related damage claims. No SSSC approval is required for these vehicles:
- For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval Request to the SSSC Web Contact Site prior to completing the repair.
LINCOLN PICKUP AND DELIVERY
Owners of 2017 MY and newer Lincoln vehicles have the option of requesting pickup and delivery service with a Lincoln loaner, from their dealership. For details, reference EFC04786 National Launch of Lincoln Pickup and Delivery New Owner Privileges.
LINCOLN CLIENT SPECIAL HANDLING
To ensure the best possible experience for Lincoln owners, Lincoln Dealers are encouraged to utilize the Lincoln Loyalty Program to provide clients with surprise and delight offerings, such as:
- Fuel fill
- Gift Card for the client’s favorite restaurant
The Lincoln Loyalty Program is exclusive to Lincoln dealers. Owners will not be notified of this service in owner mailings. Reference EFC06196, Lincoln Loyalty Program Announcement for additional details.
CLAIMS PREPARATION AND SUBMISSION
- Enter claims using Direct Warranty Entry (DWE) or One Warranty Solution (OWS).
- DWE: refer to ACESII manual for claims preparation and submission information.
- OWS: when entering claims in DMS software, select claim type 31: Field Service Action. The FSA number (18C01) is the sub code.
- Additional labor and/or parts must be claimed as related damage on a separate repair line from the FSA.
- For Lincoln Client Special Handling, reference EFC06196, Lincoln Loyalty Program
Announcement for Requirements and Claiming Instructions. Claims for Lincoln Loyalty should be submitted as a separate line on the same Repair Order.
ATTACHMENT II
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD –
Compliance Recall 18C01
Certain 2018 Model Year Expedition and Navigator Vehicles
Rear Door Modules
LABOR ALLOWANCES
| Description | Labor Operation | Labor Time |
| Inspect both rear door module build date codes, pass | 18C01A | 0.3 Hours |
| Inspect both rear door module built dates, replace ONE (1) door module | 18C01B | 0.3 Hours |
| Inspect both rear door module built dates, replace TWO (2) door modules | 18C01C | 0.4 Hours |
PARTS REQUIREMENTS / ORDERING INFORMATION
| Part Number | Description | Order Quantity | Claim Quantity |
| GN1Z-14B291-C | Rear door module (for both LH and RH doors) | As Required | |
Order your parts through normal order processing channels. To guarantee the shortest delivery time, an emergency order for parts must be placed.
DEALER PRICE
For latest prices, refer to DOES II.
PARTS RETENTION AND RETURN
Follow the provisions of the Warranty and Policy Manual, Section 1 – WARRANTY PARTS RETENTION AND RETURN POLICIES.
EXCESS STOCK RETURN
Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.
ATTACHMENT III
CERTAIN 2018 MODEL YEAR EXPEDITION AND NAVIGATOR VEHICLES — REAR DOOR MODULES
OVERVIEW
Some of the affected vehicles may not conform to the requirements specified by Federal Motor Vehicle Safety Standard (FMVSS) 118: Power-operated window, partition, and roof panel systems, which requires automatic reversal for power-operated windows when remotely closing the windows. One or both rear door modules (RDMs) may have been built incorrectly, potentially causing them to overheat internally when using the global close feature of the remote key fob. This can prevent automatic reversal when an obstruction is encountered while the window is closing, increasing the risk of injury. If this condition occurs, the window could still move in intervals of 500 milliseconds with manual switch operation. Automatic reversal functions would resume once the control module’s internal temperature falls below the thermal protection threshold. There is no fire risk associated with this condition.
Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to inspect both the driver and passenger side rear door module (RDM) build date codes, and if necessary replace the RDM. This service must be performed on all affected vehicles at no charge to the vehicle owner.
SERVICE PROCEDURE
Recommended Tool List:
| 1/4″ Drive Ratchet (Hand and Power Tool) |
| 1/4″ Drive 7mm Shallow Socket |
| 1/4″ Drive 4″ (10 cm) Extension |
| 6″ (15 cm) Trim Tool |
- Remove the RH and LH rear door trim panels. Please follow the Workshop Manual (WSM) procedures in Section 501-05.
- Inspect the RH and LH rear door module build date. See Figure 1. Is the build date between 2017.11.10 and 2017.11.20?
FIGURE 1
February 2018
* * * IMPORTANT SAFETY RECALL * * *
Compliance Recall Notice 18C01 / NHTSA Recall 18V-058
Mr. John Sample
123 Main Street
Anywhere, USA 12345
Your Vehicle Identification Number (VIN): 12345678901234567
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Ford Motor Company has decided that your vehicle, with the VIN shown above, fails to conform to Federal Motor Vehicle Safety Standard (FMVSS) 118 (Power-operated window, partition, and roof panel systems).
We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support.
| What is the issue? | On your vehicle, the power-operated second row window may not automatically reverse if an obstruction is encountered while the window is closing. |
| What is the risk? | If the window does not automatically reverse as required, it may increase the risk of injury. |
| What will Ford and your dealer do? | Ford Motor Company has authorized your dealer to inspect both the driver and passenger side rear door modules, and if necessary replace them free of charge (parts and labor). |
| How long will it take? | The time needed for this repair is less than one-half day. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time. |
| What should you do? | Please call your dealer without delay and request a service date for Recall 18C01. Provide the dealer with your VIN, which is printed near your name at the beginning of this letter.
If you do not already have a servicing dealer, you can access www.Fordowner.com for dealer addresses, maps, and driving instructions. |
| What if you no longer own this vehicle? | If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner.
You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner. |
| Can we assist you further? | If you have difficulties getting your vehicle repaired promptly and without charge, please contact your dealership’s Service Manager for assistance.
RETAIL OWNERS: If you have questions or concerns, please contact our Ford For the hearing impaired call 1-800-232-5952 (TDD). Representatives are available Monday through Friday: 8:00AM – 8:00PM(Eastern Time). FLEET OWNERS: If you have questions or concerns, please contact our Fleet Customer Information Center at 1-800-34-FLEET, choose Option #3, and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: www.fleet.ford.com. Representatives are available Monday through Friday: 8:00AM – 8:00PM(Eastern Time). If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to www.safercar.gov. Reference NHTSA Safety Recall 18V-058. |
| Para asistencia en Español | Visite nuestro sitio web para ver este anuncio en Español al siguiente dirección: https://es.owner.ford.com/recall.
Si necesita ayuda o tiene alguna pregunta, por favor llame al Centro de Relación con Clientes al 1-866-436-7332 y presione 2 para Español. |
Thank you for your attention to this important matter.
Ford Customer Service Division
February 2018
* * * IMPORTANT SAFETY RECALL * * *
Compliance Recall Notice 18C01 / NHTSA Recall 18V-058
Mr. John Sample
123 Main Street
Anywhere, USA 12345
Your Vehicle Identification Number (VIN): 12345678901234567
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
The Lincoln Motor Company has decided that your vehicle, with the VIN shown above, fails to conform to Federal Motor Vehicle Safety Standard (FMVSS) 118 (Power-operated window, partition, and roof panel systems).
We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support.
| What is the issue? | On your vehicle, the power-operated second row window may not automatically reverse if an obstruction is encountered while the window is closing. |
| What is the risk? | If the window does not automatically reverse as required, it may increase the risk of injury. |
| What will Lincoln and your dealer do? | The Lincoln Motor Company has authorized your dealer to inspect both the driver and passenger side rear door modules, and if necessary replace them free of charge (parts and labor). |
| How long will it take? | The time needed for this repair is less than one-half day. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time. |
| What should you do? | Please call your dealer without delay to schedule a service appointment for Recall 18C01. Provide the dealer with your VIN, which is printed near your name at the beginning of this letter.
Lincoln If you do not already have a servicing dealer, you can access www.Lincolnowner.com for dealer addresses, maps, and driving instructions. The Lincoln Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. NOTE: You can receive information about Recalls and Customer Satisfaction Programs through The Lincoln Way App. The app can be downloaded through the App Store or Google Play. In addition, there are other features such as reserving and paying for parking in certain locations and controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control. |
| What if you no longer own this vehicle? | If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner.
You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner. |
| Can we assist you further? | If you have difficulties getting your vehicle repaired promptly and without charge, please contact your dealership’s Service Manager for assistance.
RETAIL OWNERS: If you have questions or concerns, please contact our Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: www.Lincolnowner.com. For the hearing impaired call 1-800-232-5952 (TDD). Representatives are available Monday through Friday: 8:00AM – 8:00PM(Eastern Time). FLEET OWNERS: If you have questions or concerns, please contact our Fleet Customer Information Center at 1-800-34-FLEET, choose Option #3, and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: www.fleet.ford.com. Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time). If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to www.safercar.gov. Reference NHTSA Safety Recall 18V-058. |
| Para asistencia en Español | Visite nuestro sitio web para ver este anuncio en Español al siguiente dirección: https://es.owner.lincoln.com/recall.
Si necesita ayuda o tiene alguna pregunta, por favor llame al Centro de Relación con Clientes al 1-866-436-7332 y presione 2 para Español. |
Thank you for your attention to this important matter.
The Lincoln Motor Company
Febrero 2018
* * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *
Aviso de campaña 18C01/campaña de la NHTSA 18V-058
Sr. Juan Pérez
Calle Principal 123
Ciudad, EE. UU. 12345
Número de identificación del vehículo (VIN): 12345678901234567
Este aviso se le envía de acuerdo con la Ley nacional de seguridad y tránsito de vehículos de EE. UU.
Ford Motor Company ha determinado que su vehículo,con el VIN que aparece más arriba, no cumple con las normas federales de seguridad de vehículos de motor (FMVSS) 118 de EE. UU. (sistemas de las ventanas eléctricas, división y del panel del techo).
Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema.
Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel.
| ¿Cuál es el problema? | En su vehículo, la ventana eléctrica de la segunda fila podría no revertir automáticamente el movimiento en caso de que se encontrara una obstrucción mientras se cierra. |
| ¿Qué riesgo existe? | Si la ventana no revierte automáticamente el movimiento según lo requerido, podría aumentar el riesgo de sufrir una lesión. |
| ¿Qué medidas adoptarán Ford y su distribuidor? | Ford Motor Company ha autorizado a su distribuidor a inspeccionar ambos módulos de las puertas traseras del lado del conductor y del pasajero y si fuera necesario, reemplazarlos sin costo alguno (piezas y mano de obra). |
| ¿Cuánto tiempo tomará? | El tiempo necesario para reparar será de menos de medio día. Sin embargo, debido a los requisitos de planificación de servicio, es posible que su distribuidor tarde un poco más. |
| ¿Qué debe hacer? | Llame de inmediato a su distribuidor y solicite una cita de servicio para llevar a cabo la campaña de seguridad 18C01. Proporcione el VIN a su distribuidor, el cual está impreso debajo de sus datos al comienzo de esta carta.
Si aún no tiene un distribuidor para realizar el servicio, puede acceder a www.Fordowner.com para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar. Ford Tenga presente que: la ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días. NOTA: puede recibir información sobre las campañas y los programas de satisfacción del cliente a través de la aplicación FordPass. La aplicación se puede descargar a través de App Store o Google Play. Adicionalmente, existen otras funciones como reserva y pago de estacionamientos en ciertos lugares, además de control de ciertas funciones en el vehículo (bloqueo y desbloqueo de puertas, arranque remoto) si así está equipado para permitir el control. |
| ¿Qué pasa si usted ya no es el propietario del vehículo? | Si usted ya no es el propietario del vehículo y tiene la dirección del propietario actual, le solicitamos que le reenvíe esta carta.
Usted recibió este aviso porque las regulaciones del gobierno exigen el envío de notificaciones al propietario conocido más reciente del registro. Nuestros registros se basan principalmente en datos estatales y de propiedad, que indican que usted es el propietario actual del vehículo. |
| ¿Podemos hacer algo más por usted? | Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno, comuníquese con el Gerente de Servicio de su distribuidor para solicitar ayuda.
PROPIETARIOS MINORISTAS: Si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford Las personas con problemas de audición pueden llamar al 1-800-232-5952 (TDD). Los representantes están disponibles de lunes a viernes: 8:00 am a 8:00 pm(hora del Este). PROPIETARIOS DE FLOTAS: Si tiene dudas o preguntas, comuníquese con nuestro Centro de Información a Clientes de flotas al 1-800-34FLEET, elija la opción n.° 3 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: www.fleet.ford.com. Los representantes están disponibles de lunes a viernes: 8:00 am a 8:00 pm(hora del Este). Si aun así tiene problemas para reparar su vehículo en un periodo de tiempo razonable o sin costo alguno, puede escribir al Administrador en el National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590, llamar a la Línea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visitar www.safercar.gov. Mencione la Campaña de seguridad 18V-058 de la NHTSA. |
| Para asistencia en español | Visite nuestro sitio web para ver este anuncio en español en la siguiente dirección: https://es.owner.ford.com/recall.
Si necesita ayuda o tiene alguna pregunta, por favor llame al Centro de Relación con Clientes al 1-866-436-7332 y presione 2 para español. |
Gracias por su atención en este asunto sumamente importante.
División de Servicio al Cliente de Ford
Febrero 2018
* * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *
Aviso de campaña 18C01/campaña de la NHTSA 18V-058
Sr. Juan Pérez
Calle Principal 123
Ciudad, EE. UU. 12345
Número de identificación del vehículo (VIN): 12345678901234567
Este aviso se le envía de acuerdo con la Ley nacional de seguridad y tránsito de vehículos de EE. UU.
The Lincoln Motor Company ha determinado que su vehículo, con el VIN que aparece más arriba, no cumple con las normas federales de seguridad de vehículos de motor (FMVSS) 118 de EE. UU. (sistemas de ventanas eléctricas, división y panel del techo).
Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema.
Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel.
| ¿Cuál es el problema? | En su vehículo, la ventana eléctrica de la segunda fila podría no revertir automáticamente el movimiento en caso de que se encontrara una obstrucción mientras se cierra. |
| ¿Qué riesgo existe? | Si la ventana no revierte automáticamente el movimiento según lo requerido, podría aumentar el riesgo de sufrir una lesión. |
| ¿Qué harán Lincoln y su distribuidor? | The Lincoln Motor Company ha autorizado a su distribuidor a inspeccionar ambos módulos de las puertas traseras del lado del conductor y del pasajero y si fuera necesario, reemplazarlos sin costo alguno (piezas y mano de obra). |
| ¿Cuánto tiempo tomará? | El tiempo necesario para reparar será de menos de medio día. Sin embargo, debido a los requisitos de planificación de servicio, es posible que su distribuidor tarde un poco más. |
| ¿Qué debe hacer? | Llame a su distribuidor lo antes posible para programar una cita de servicio para realizar la campaña 18C01. Proporcione el VIN a su distribuidor, el cual está impreso debajo de sus datos al comienzo de esta carta.
Los propietarios de vehículos Lincoln Si aún no tiene un distribuidor para realizar el servicio, puede acceder a www.Lincolnowner.com para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar. The Lincoln Tenga presente que: la ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días. NOTA: puede recibir información sobre las campañas y los programas de satisfacción del cliente a través de la aplicación The Lincoln Way. La aplicación se puede descargar a través de App Store o Google Play. Adicionalmente, existen otras funciones como reserva y pago de estacionamientos en ciertos lugares, además de control de ciertas funciones en el vehículo (bloqueo y desbloqueo de puertas, arranque remoto) si así está equipado para permitir el control. |
| ¿Qué pasa si usted ya no es el propietario del vehículo? | Si usted ya no es el propietario del vehículo y tiene la dirección del propietario actual, le solicitamos que le reenvíe esta carta.
Usted recibió este aviso porque las regulaciones del gobierno exigen el envío de notificaciones al propietario conocido más reciente del registro. Nuestros registros se basan principalmente en datos estatales y de propiedad, que indican que usted es el propietario actual del vehículo. |
| ¿Podemos hacer algo más por usted? | Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno, comuníquese con el Gerente de Servicio de su distribuidor para solicitar ayuda.
PROPIETARIOS MINORISTAS: Si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes al 1-866-436-7332 y uno de nuestros representantes con gusto lo atenderán. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: www.Lincolnowner.com. Las personas con problemas de audición pueden llamar al 1-800-232-5952 (TDD). Los representantes están disponibles de lunes a viernes: 8:00 am a 8:00 pm(hora del Este). PROPIETARIOS DE FLOTAS: Si tiene dudas o preguntas, comuníquese con nuestro Centro de Información a Clientes de flotas al 1-800-34FLEET, elija la opción n.° 3 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: www.fleet.ford.com. Los representantes están disponibles de lunes a viernes: 8:00 am a 8:00 pm(hora del Este). Si aun así tiene problemas para reparar su vehículo en un periodo de tiempo razonable o sin costo alguno, puede escribir al Administrador en el National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590, llamar a la Línea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visitar www.safercar.gov. Mencione la Campaña de seguridad 18V-058 de la NHTSA. |
| Para asistencia en español | Visite nuestro sitio web para ver este anuncio en español en la siguiente dirección: https://es.owner.lincoln.com/recall.
Si necesita ayuda o tiene alguna pregunta, por favor llame al Centro de Relación con Clientes al 1-866-436-7332 y presione 2 para español. |
Gracias por su atención en este asunto sumamente importante.
The Lincoln Motor Company
2 Affected Products
Vehicles
10 Associated Documents
ISSUED Owner Notification Letter(Part 577)
RCONL-18V058-8194.pdf 121.009KB
Manufacturer Notices(to Dealers,etc)- February 6, 2018 – NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Compliance Recall 18C01 Certain 2018 Model Year Expedition and Navigator Vehicles Rear Door Modules
RCMN-18V058-8994.pdf 2220.754KB
Non-Compliance Notice 573 Report/FMVSS 118
RCLRPT-18V058-3653.PDF 217.759KB
Miscellaneous Document – FORD MEDIA CENTER – Ford issues Safety Compliance Recall; Expands Safety Recall for Vehicles Containing Certain Takata Airbag Inflators
RMISC-18V058-4475.pdf 36.401KB
Recall Acknowledgement
RCAK-18V058-3222.pdf 245.899KB
Manufacturer Notices(to Dealers,etc)- January 17, 2018 – NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice – Compliance Recall 18C01 Certain 2018 Model Year Expedition and Navigator Vehicles Rear Door Modules
Recall Quarterly Report #2, 2018-2
RCLQRT-18V058-1771.PDF 214.618KB
Recall Quarterly Report #1, 2018-1
RCLQRT-18V058-9245.PDF 214.513KB
Recall Quarterly Report #3, 2018-3
RCLQRT-18V058-7164.PDF 211.316KB
Recall Quarterly Report #4, 2018-4
RCLQRT-18V058-7726.PDF 211.428KB
Latest Recalls Documents
- Protects and preserves your car's rich look
- Safely cleans away dirt, dust and debris
- Helps prevent cracking, fading, discoloration and premature aging
- Brings out a beautiful deep shine with a non-greasy finish
- Renews and revitalizes vinyl, rubber and plastic
- INTERIOR CAR CLEANER SPRAY: One 16 fl oz bottle of Armor All Multi-Purpose Interior Car Cleaning Spray
- CLEAN DASHBOARDS, VINYL, CARPET, FABRIC AND MORE: Powerful cleaning for interior auto surfaces such as dashboards, vinyl, clear plastics, carpet and fabric
- STAIN-REMOVING FORMULA: Stain-removing formula easily removes tough dirt, dust and grime as well as stubborn smudges from sunscreen, and more
- TESTED SAFE FOR AUTOMOTIVE SURFACES: Our interior car spray is tested safe for automotive surfaces and reveal your car’s inherent beauty without damaging delicate materials
- CONVENIENT AND EFFECTIVE: Keep your car interior cleaner with Armor All Multi-Purpose Car Interior Spray
- Father's Day Gift: 90-count canister of Armor All Cleaning Wipes - the quick and easy way for dads to maintain a just-detailed look without the hassle
- [Safe On Car Interiors]: One 90-count canister of Armor All Cleaning Wipes create a natural 'just detailed' look for your car
- [Lifts Dirt Away]: Effective cleaning in a convenient, disposable wipe
- [Natural Look]: Matte finish creates a natural look
- [Safe on Delicate Surfaces]: Interior car wipes easily remove ground-in dirt, dust and grime
- CONVENIENT CAR DETAILING SPRAY: One 22 fl oz bottle of Armor All Ultra Shine Total Vehicle Detailer Spray
- INTERIOR AND EXTERIOR USE: Allows you to quickly clean and detail interior and exterior surfaces in between washes
- REMOVES DUST, LINT, DIRT AND MORE: Use our complete car detail spray to regularly to remove dust, lint, dirt, sunscreen, and pollen from interior surfaces and glass*
- TESTED SAFE FOR AUTOMOTIVE SURFACES: Tested safe for automotive surfaces, this quick detailer spray effectively cleans plastics, vinyl, leather, paint, glass, rims* and more
- STREAK-FREE SHINE AND NATURAL LUSTER: The 3-in-1 formula leaves a streak-free shine on glass and reveals paint’s natural luster for a showroom-quality finish
- Restore that rich look with Armor All Original Formula Car Protectant. This car interior protectant removes dirt and dust and protects surfaces against UV damage. By fighting fading and cracking, Armor All protectant helps your car interior stay looking like new. This vinyl protectant adds shine to restore deep luster and revitalize surfaces. Use this dust remover and protectant on vinyl, plastic and rubber, from the dashboard to vinyl seats. This non-greasy car interior cleaner leaves no residue. Other car care products may call themselves protectant, but only one can call itself Armor All!
- Car Protectant Refill: 1 gallon refill bottle of Armor All Original Formula Car Protectant
- Versatile: Clean, shines and protects vinyl, plastic and rubber surfaces inside your car
- Cleans Away Dust: Armor All Original Protectant cleans away dirt, dust and debris for easy maintenance
- Helps Prevent Cracking & Fading: Helps prevent UV damage to fight aging, fading and cracking
Last update on 2026-05-31 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.