NHTSA ID Number: 10148716
Manufacturer Communication Number: TSB 18-2327
Summary
Some 2017 Continental vehicles built on or before 15-Jun-2017 may exhibit an exterior door handle that does not open the door and/or DTC B1519 stored in the door latch control module. Follow the Service Procedure steps to correct the condition.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
LINCOLN | CONTINENTAL | 2017 |
TECHNICAL SERVICE BULLETINDoor Does Not Open From Exterior Door Handle And/Or Diagnostic Trouble Code (DTC) B1519 – Built On Or Before 15-Jun-2017 | 18-2327
30 October 2018 |
This bulletin supersedes 18-2260. Reason for update: New Part/Procedure For Same Condition
Model:
2017 Continental
Summary
This article supersedes TSB 18-2260 to update the Service Procedure.
Issue: Some 2017 Continental vehicles built on or before 15-Jun-2017 may exhibit an exterior door handle that does not open the door and/or DTC B1519 stored in the door latch control module.
Action: Follow the Service Procedure steps to correct the condition.
Parts
| Description | Quantity | Part Number |
| Exterior Door Handle Assembly, Right Front | 1 | GD9Z- 5422404-ADPTM |
| Exterior Door Handle Assembly, Left Front | 1 | GD9Z- 5422405-ADPTM |
| Exterior Door Handle Assembly, Right Rear | 1 | GD9Z- 5426604-ADPTM |
| Exterior Door Handle Assembly, Left Rear | 1 | GD9Z- 5426605-ADPTM |
Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
Labor Times
| Description | Operation No. | Time |
| 2017 Continental: Retrieve DTCs And Replace All 4 Exterior Door Handles (Can Be Claimed With Labor Operations B, C Or D) | 182327A | 2.6
Hrs. |
| 2017 Continental With 360 Degree Camera: Additional Time When 360 Degree Camera Alignment Is Necessary (Can Be Claimed With Operation A) | 182327B | 0.5
Hrs. |
| 2017 Continental With Painted Exterior Door Handles: Additional Time To Paint New Exterior Door Handles (Can Be Claimed With Operations A) | 182327C | 2.4
Hrs. |
| 2017 Continental With Tri-Coat Painted Exterior Door Handles: Additional Time To Paint New Exterior Door Handles (Can Be Claimed With Operations A) | 182327D | 2.9
Hrs. |
Repair/Claim Coding
| Causal Part: | 5422404 |
| Condition Code: | 42 |
Tool List
| Drive | Tool Name |
| 1/4″ | Power Tool |
| 1/4″ | Torque Wrench |
| 1/4″ | Ratchet |
| 1/4″ | 6″ Extension |
| 1/4″ | Torx® T20 |
| 1/4″ | 7 mm Socket |
| 1/4″ | 8 mm Deep Socket |
| 1/4″ | 10 mm Socket |
| Small Trim Tool | |
| Light |
Service Procedure
- Was the vehicle built on or before 15-Jun-2017?
(1). Yes – proceed to Step 2.
(2). No – this article does not apply. Refer to Workshop Manual (WSM), Section 501-14.
- Using the appropriate Ford diagnostic scan tool or equivalent, retrieve DTCs. Is DTC B1519 present and/or does the door not open using the exterior door handle?
(1). Yes – proceed to Step 3.
(2). No – this article does not apply. Refer to WSM, Section 501-14.
- Replace all four exterior door handles.
(1). Paint the new parts to match the vehicle color.
(2). Remove and discard all exterior door handles. Refer to WSM, Section 501-14.
- Exterior mirror disassembly is not required, only removal is required to replace the exterior door handle when referred tothe Exterior Removal section is referenced.
(3). Install the new exterior door handles. Refer to WSM, Section 501-14.
- Vehicles equipped with 360 Degree View Camera will require 360 Degree View Camera Alignment. Refer to 413-13BParking Aid – Vehicles With: Parking Aid Camera, General Procedures.
- Carry out the Power Door Window Initialization. Refer to WSM Section 501-11, General Procedures.
1 Associated Document
Manufacturer Communications
18-2327
30 October 2018
NHTSA ID Number: 10144921
Manufacturer Communication Number: TSB 18-2260
Summary
Some 2017 Continental vehicles built on or before 15-Jun-2017 may exhibit an exterior door handle that does not open the door and/or DTC B1519 stored in the door latch control module. Follow the Service Procedure steps to correct the condition.
1 Associated Document
Manufacturer Communications
18-2260
24 August 2018
MC-10144921-9999.pdf 100.976KB
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