| TSB 17-0057 | 6.7L – ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODE (DTC) P20E8 – BUILT ON OR BEFORE 12-MAY-2017 |
| Publication Date: August 14, 2017 | |
| FORD | 2017 F-Super Duty |
This article supersedes TSB 17-0020 to update the vehicle line application, Service Procedure and Part List.
ISSUE:
Some 2017 F-Super Duty vehicles built on or before 12-May-2017 and equipped with a 6.7L engine may exhibit an illuminated MIL with diagnostic trouble code (DTC) P20E8 in the powertrain control module (PCM) memory. This may be due to air trapped in the reductant lines causing the reductant pump and heater assembly to not build sufficient system pressure.
ACTION:
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
- Connect the Ford
Integrated Diagnostic System (IDS) service tool or equivalent scan tool to the data link connector (DLC). Check for DTCs. Is P20E8 the only DTC stored in the PCM memory?
- Yes – proceed to Step 2.
- No – this article does not apply. Refer to the Powertrain Control/Emissions Diagnosis (PC/ED) manual for normal diagnostics.
- Reprogram the PCM to the latest calibration using IDS release 106.01 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com.
NOTE: ADVISE THE CUSTOMER THAT THIS VEHICLE IS EQUIPPED WITH AN ADAPTIVE TRANSMISSION SHIFT STRATEGY WHICH ALLOWS THE VEHICLE’S COMPUTER TO LEARN THE TRANSMISSION’S UNIQUE PARAMETERS AND IMPROVE SHIFT QUALITY. WHEN THE ADAPTIVE STRATEGY IS RESET, THE COMPUTER WILL BEGIN A RE-LEARNING PROCESS. THIS RE-LEARNING PROCESS MAY RESULT IN FIRMER THAN NORMAL UPSHIFTS AND DOWNSHIFTS FOR SEVERAL DAYS.
- Check the vehicle build date. Was the vehicle built on or before 20-Dec-2016?
- Yes – proceed to Step 4.
- No – repair is complete.
- Replace the reductant pump and heater assembly. Refer to Workshop Manual (WSM), Section 303-08.
- Clear all DTCs.
- Prime the new reductant pump and heater as follows:
- Disconnect the reductant pressure line from the reductant injector and place the line in a clean suitable container. Refer to WSM, Section 303-08.
- Using IDS, perform the selective catalytic reduction (SCR) visual leak check by selecting Toolbox > Powertrain > Service Functions > SCR system > SCR visual leak check. Run the test for two minutes.
- Connect the reductant pressure line to the reductant injector. Refer to WSM, Section 303-08.
- Perform SCR visual leak check to verify no leaks are present.
| HC3Z-5J229-B | Reductant Pump and Heater Assembly – (1 Req) |
| W717497-S439 | Tank Strap J-Nut – Inboard Frame Mounted Tank Configuration Only – (2 Req) |
| W520804-S439 | Tank Strap J-Nut – Inboard Frame Mounted Tank Configuration Only – (1 Req) |
| PM-27-JUG
Ford Genuine Fluid PM-27-JUG Diesel Exhaust Fluid - 2.5 Gallon
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API | Motorcraft Diesel Exhaust Fluid (DEF) 2.5 Gallon Container – (2 Req) |
| OPERATION | DESCRIPTION | TIME |
| 170057A | 2017 F-Super Duty 250-450 Pickup 6.7L: Retrieve DTCs, Reprogram The PCM (Do Not Use With Any Other Labor Operations) | 0.5 Hr. |
| 170057B | 2017 F-Super Duty 250-450 Pickup 6.7L: Retrieve DTCs, Reprogram The PCM, Replace And Prime The Reductant Pump And Heater (Do Not Use With Any Other Labor Operations) | 1.8 Hrs. |
| MT170057 | 2017 F-Super Duty 350-550 Chassis Cab 6.7L: Retrieve DTCs, Replace And Prime The Reductant Pump And Heater | Actual Time |
WARRANTY STATUS
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
DEALER CODING
| BASIC PART NO. | CONDITION CODE |
| 5J229 | 42 |
- Formulated to work with all SCR-equipped diesel engines
- Safe, easy-to-handle, nontoxic solution of 67.5% water and 32.5% automotive grade urea
- Certified to meet all API & ISO 22241 requirements
- Compatible with AdBlue and other DEF products
- DEF is a consumable and essential fluid for maintaining SCR-equipped modern diesel engines; contains 30-50ppm bitterant
Last update on 2026-06-18 / Affiliate links / Images from Amazon Product Advertising API
No products found.
- ENGINEERED: For use in Selective Catalytic Reduction (SCR) systems on diesel engines
- EFFICIENCY: BlueDEF diesel exhaust fluid is key to helping improve fuel economy by up to five percent
- PROTECTION: Diesel exhaust fluid is non-toxic and safe to handle
- QUALITY: Stable, colorless and odorless, and also meets ISO Standards 22241 for purity and composition
- EFFORTLESS: Easily Inject the fluid into your exhaust stream with a specialized dosing module
Last update on 2026-06-18 / Affiliate links / Images from Amazon Product Advertising API
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