| TSB 17-0032 | FRONT POWER WINDOWS INOPERATIVE – REAR JUNCTION BOX (RJB) FUSE 15 OPEN – BUILT ON OR BEFORE 29-JUL-2016 |
| Publication Date: March 20, 2017 | |
FORD : | 2017 Escape |
ISSUE:
Some 2017 Escape vehicles equipped with one touch open on the drivers window only and built on or before 29-Jul-2016 may exhibit inoperative front power windows due to an open fuse 15 in the RJB. Fuse 15 in the RJB may open if the front windows are operated at the same time and the switches are held at the stops. This may occur in colder weather due to increased current requirements of the motors.
ACTION:
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
- Check the vehicle build date. Was the vehicle built on or before 29-Jul-2016?
- Yes – proceed to Step 2.
- No – this article does not apply. Refer to Workshop Manual (WSM), Section 501-11.
- Disconnect negative battery cable. Refer to WSM, Section 414-01.
- Position the right side loadspace trim panel aside for access to the RJB. Refer to WSM, Section 501-05. (Figure 1)
Figure 1 – 17-0032- It is not necessary to remove the rear seats, right side rear door weather strip and right side rear door scuff plate trim panel.
- Remove the nut securing the RJB and unhook the opposite end from the body.
- Insert a small screwdriver in 3 slots and remove the relay cover from the RJB.
- Document the location or photograph RJB fuses and relays. Remove all fuses and relays. Refer to Wiring Diagram, Cell 11.
- Insert a screwdriver in 4 slots on the side of the RJB and push back the latches to release and remove the top cover from the RJB housing.
- Cut the tie straps securing harness bundle to the RJB.
- Locate the accessory delay relay output terminal 5 in the RJB and using a pick or suitable tool remove circuit CDC40 VT/GY wire. Refer to Wiring Diagram, Cell 11 and 13. (Figure 2)
Figure 2 – 17-0032 - Feed each end of the inline fuse holder service pigtail through a hole in the wire harness grommet. This is required so the fuse holder can be properly positioned on the left side of the RJB at the end of the procedure. (Figure 3)
Figure 3 – 17-0032 - Use wire cutters and cut off the female terminal as close as possible to the terminal on circuit CDC40 VT/GY wire which was removed from the RJB terminal 5 in Step 9.
- Perform a butt splice using a 8 AWG Motorcraft™ butt splice kit WT-56869 with circuit CDC40 VT/GY wire terminal 5 that was removed in step 9 and VT/GY wire on the service pigtail.
- Locate RJB fuse 15 circuit SBR15 WH/RD and using a pick or suitable tool, remove circuit SBR15 WH/RD wire from the RJB. Refer to Wiring Diagram, Cell 11 and 13. (Figure 2)
- Use wire cutters and cut off the female terminal as close as possible to the terminal on circuit SBR15 WH/RD wire which was removed from the RJB in Step 13.
- Perform a butt splice using the 10-12 AWG Motorcraft Butt Splice Kit WT-56816 with circuit SBR15 WH/RD wire that was removed in Step 13 and the red wire on the service pigtail.
- Install the VT/GY female terminal on the service pigtail into the accessory delay relay output terminal 5 in the RJB. Refer to Wiring Diagram, Cell 11 and 13. (Figure 2)
- Tie strap the service pigtail to the vehicle wiring so the wiring is positioned on the back of RJB to prevent damage and allow installation of RJB. (Figure 3)
- Use Rotunda Coroplast Electrical Wire Harness Tape to secure service pigtail inline fuse holder F15 to the left side of RJB when installed so that label on inline fuse holder F15 is visible. (Figure 4)
Figure 4 – 17-0032 - Reassemble the RJB by snapping the top cover on to the RJB housing, reinstall all the fuses and relays, excluding the original power window fuse F15.
- Reinstall the relay cover by snapping it into place.
- Reinstall the RJB on the body and secure with the nut.
- To install, reverse the removal procedure for the right load space trim panel. Refer to WSM, Section 501-05.
- Reconnect the negative battery cable. Refer to WSM, Section 414-01.
- Print and insert the Customer Information Sheet with the revised power window fuse 15 location into the Owner’s Manual. (Figure 5)
| Obtain Locally | |
| Part Number | Part Description |
| NAI837X
Sale
Tesa Wire Loom Harness Tape Used by Mercedes BMW VW Audi by Tesa
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API | Rotunda Coroplast Electrical Wire Harness Tape |
| PART NUMBER | PART NAME |
| GJ5Z-14A411-V | Service Pigtail Wire Assembly |
| DU2Z-14A088-AA | Motorcraft WT-56869 8AWG Butt Splice Kit |
| 3U2Z-14A088-CA | Motorcraft WT-56816 10-12AWG Butt Splice Kit |
WA-14-SBA
Motorcraft Wiring Strap - WA14SBA
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API | Motorcraft Nylon Cable Tie |
| OPERATION | DESCRIPTION | TIME |
| 170032A | 2017 Escape: Relocate The Front Power Window Fuse Following The Service Procedure (Do Not Use With Any Other Labor Operations) | 1.0 Hr. |
WARRANTY STATUS
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
DEALER CODING
| BASIC PART NO. | CONDITION CODE |
| 14A630 | 42 |
Figure 5 – 17-0032
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