| TSB 13-6-7 |
|
| Publication Date: June 5, 2013 | |
FORD : | 2008-2012 F-Super Duty |
This article supersedes TSB 10-25-3 to update the model years, production fix date and Service Procedure.
ISSUE:
Some 2008-2012 F-Super Duty vehicles built on or before 5/1/2012 may exhibit a pop or clunk noise heard/felt under floor pan when turning, and may be more noticeable when cold.
ACTION:
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
The following procedure should only be performed on the side of the vehicle exhibiting the noise and/or bump concern as reported by the customer.
- Install Chassis Ear JSP97202 in Rotunda Technician Tool Program or equivalent to the left and/or right hand side of number 1 body support mounts. Refer to Workshop Manual (WSM), Section 502-02.
- Road test the vehicle and attempt to duplicate customer concern by making left and right turns at low speed in an uneven parking lot.
- Does vehicle exhibit pop or clunk-type noise and/or feel a bump from the floor pan?
- Yes – proceed to Step 4.
- No – this article does not apply. Refer to (WSM), Section 100-04 for normal diagnostics.
- Determine vehicle model year and built date.
- 2008-2010 vehicles proceed to Step 5.
- 2011 and 2012 vehicles built on or before 05/01/2012 proceed to Step 13.
- Loosen all body support mount bolts from the affected side except the front end sheet mount located behind the front bumper.
- Raise vehicle cab slightly approximately 25 mm (1″).
- Remove the number 1 body support mount(s) on the affected side of the vehicle only. Refer to WSM, Section 502-02.
- Use a wire wheel to clean all threadlock material from the threads of the bolts.
- Install a shim between the floor pan and number 1 upper body support mount that exhibits the noise. (Figure 1)
Figure 1 – Article 13-6-7 - Lower vehicle cab.
- Apply Motorcraft Threadlock and Sealer to the threads of the body support mount bolts.
- Reinstall the body support mount bolts number 2, 3 and 4 and torque to 103 N-m (76 lb-ft). Refer to WSM, Section 502-02.
- Replace the No. 1 lower body support mount(s). Refer to (WSM) Section 502-02.
- Apply Motorcraft Threadlock and Sealer to the threads of all body support mount bolt(s).
| PART NUMBER | PART NAME |
| 1C3Z-1000145-AA | Shim |
7C3Z-1000155-AA
Ford Insulator
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API | Lower Body Mount Number 1 |
TA-25
Genuine Ford Accessories (TA-25) Thread Lock and Sealer - 0.2 oz.
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API | Motorcraft Threadlock and Sealer |
WARRANTY STATUS:
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
| OPERATION | DESCRIPTION | TIME |
| 130607A | 2011-2012 F-Super Duty: Follow Service Procedure To Diagnose And Replace The Number One Lower Body Support Mount On One (1) Side | 0.7 Hr. |
| 130607B | 2011-2012 F-Super Duty: Follow Service Procedure To Diagnose And Replace The Number One Lower Body Support Mount On Both (2) Sides | 0.9 Hr. |
| 130607C | 2008-2010 F-Super Duty: Follow Service Procedure To Diagnose And Replace The Number One Lower Body Support Mount Includes Time To Remove Remaining Body Mount Bolts To Install Shim On One (1) Side | 1.3 Hrs. |
| 130607D | 2008-2010 F-Super Duty: One Lower Body Support Mount On Both (2) Sides Includes Time To Remove Remaining Body Mount Bolts To Install Shims On Both (2) Sides | 1.9 Hrs. |
DEALER CODING
| BASIC PART NO. | CONDITION CODE |
| 1000155 | 42 |
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