| TSB 12-5-11 |
|
| Publication Date: May 22, 2012 | |
FORD : | 2011-2012 Explorer |
ISSUE:
Some 2011-2012 Explorer vehicles built on or before 2/5/2012 may exhibit an intermittent Air Bag Warning Indicator with diagnostic trouble codes (DTCs) B1212 and/or B1213.
ACTION:
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
- Disconnect connectors C210 and C211. Refer to Workshop Manual (WSM), Section 501-05, front door scuff plate trim panels, removal and installation for access.
- Disconnect connector C310A from the restraints control module (RCM). Refer to WSM, Section 501-20, RCM removal and installation.
- The RCM does not have to be removed for this repair.
- Apply Motorcraft Electrical Grease to the female pins of connector C310A (pins 11 GN, 12 VT-GN, 17 GN, and 18 BN-BU), C210 (pins 27 GY and 32 VT-GN) and C211 (pins 52 GN and 54 BN-BU).
- Connect connectors C210, C211 and C310A.
- Install center console. Refer to WSM, Section 501-20.
- Install front door scuff plate trim panels. Refer to WSM, Section 501-05.
| PART NUMBER | PART NAME |
XG-12
Electrical Grease
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API | Motorcraft Electrical Grease |
WARRANTY STATUS:
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
| OPERATION | DESCRIPTION | TIME |
| 120511A | 2011-2012 Explorer: Apply Grease To Connectors Following The Service Procedure (Do Not Use With Any Other Labor Operations) | 1.4 Hrs. |
DEALER CODING
| BASIC PART NO. | CONDITION CODE |
| 14401 | x2 |
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Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2026-06-18 / Affiliate links / Images from Amazon Product Advertising API
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Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API
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