Ting/Pop/Click Type Noise – Front Halfshaft – 2013 Ford Fusion

TSB 13-5-24
  • TING/POP/CLICK-TYPE NOISE – FRONT HALFSHAFT
Publication Date: May 21, 2013

 

FORDeBay logo:2013 Fusion

 

ISSUE:

Some 2013 Fusion, Fusion Hybrid and Fusion Energi vehicles may exhibit a noise that could be described as a ting, pop or click-type noise from the front wheel area when accelerating from a stop or when shifting between drive/reverse and reverse/drive.

 

ACTION:

Follow the Service Procedure steps to correct the condition.

 

SERVICE PROCEDURE

  1. What type of powertrain does the Fusion have?
    1. If the Fusion is equipped with a 1.6L GTDI, 2.0L GTDI or 2.5L DOHC engine, proceed to Step 2.
    2. If the vehicle is a Fusion Hybrid, determine the vehicle built date.
      1. If the Fusion Hybrid vehicle was built on or before 4/14/2013, proceed to Step 2.
      2. If the Fusion Hybrid vehicle was built after 4/14/2013, this procedure does not apply. Refer to Workshop Manual (WSM), Section 100-04 for normal diagnostics.
    3. If the vehicle is a Fusion Energi, determine the vehicle built date.
      1. If the Fusion Energi vehicle was built on or before 1/21/2013, proceed to Step 2.
      2. If the Fusion Energi vehicle was built after 1/21/2013, this procedure does not apply. Refer to WSM, Section 100-04 for normal diagnostics.
  2. Separate halfshaft from wheel hub. Refer to WSM, Section 205-04.
    1. Do not remove halfshafts from transmission or power transfer unit.
  3. Install one (1) thrust washer over the halfshaft splines until the metal ring is flat against the wheel bearing mating surface. The taper should face outward toward the hub/splines. (Figures 2 and 3)
thrust washer

Figure 1 – Article 13-5-24

 

thrust washer

Figure 2 – Article 13-5-24

 

  1. Assemble halfshaft to wheel hub. Refer to WSM, Section 205-04.

 

PART NUMBERPART NAME
DG9Z-7G273-BThrust Washer
W713640-S437eBay logoHalfshaft Nut
W500545-S439

Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API


 

Ball Joint Bolt
W520214-S442

Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API


 

Ball Joint Nut

 

WARRANTY STATUS:

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

OPERATIONDESCRIPTIONTIME
130524A2013 Fusion: Install A Thrust Washer Onto One (1) Front Halfshaft Following The Service Procedure (Do Not Use With Any Other Labor Operations)0.6 Hr.
130524B2013 Fusion: Install A Thrust Washer Onto Both (2) Front Halfshafts Following The Service Procedure (Do Not Use With Any Other Labor Operations)0.9 Hr.

 

DEALER CODING

BASIC PART NO.CONDITION CODE
3B43642

 

 

 

 

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