NHTSA ID Number: 10241595
Manufacturer Communication Number: SSM 51866
Summary
Some 2021-2023 Mustang
Mach-E vehicles may exhibit an exterior charge status indicator blinking red with diagnostic trouble code (DTC) P0E5F stored in the secondary on-board diagnostic control module A (SOBDM) and the high voltage battery cannot be charged using a 48-amp AC level 2 charger. The vehicle may also exhibit in the next key cycle a Service Soon message in the instrument panel cluster (IPC) and a FordPass warning message. This may be due to an excessive charge port temperature. The concern may not be present when using a 32-amp or lower AC level 2 charger. To correct this condition, remove and replace the charge port. Refer to Workshop Manual (WSM) Section, 414-03B. For claiming, use causal part 14A303 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.
3 Affected Products
Vehicle
1 Associated Document
Manufacturer Communications
SSM 51866 2021-2023 Mustang Mach-E – Charge Status Indicator Blinking Red With DTC P0E5F Stored In The SOBDM
SaleBestseller No. 1
EVDANCE Level 1&2 EV Charger, Electric Vehicle Portable Charger with 25FT Cable, ETL Listed J1772 EVSE for All EVs & PHEVs, 12A 120V/16A 240V(Black, 16A Max | NEMA 5-15&6-20(Standard Home Plug))
- Flex Level 1 EV Charger - The EVDANCE Level 1 electric car charger is compatible with J1772 electric vehicles and plug-in hybrid vehicles (North American Standard). *Tesla requires a SAE J1772 adapter.
- Convenient to Use - This charger has both NEMA 6-20 plug for 16A 240V charging (3.68kW, 10-12 mi/h) and a NEMA 6-20 to 5-15 plug adapter for 12A 120V charging (1.44kW, 2-5 mi/h). The included bag makes it easier to carry on the go. It also has a 25ft cable length, you can use it flexibly from anywhere in the garage or driveway.
- Check Your Outlet Type -This charger works with standard 120V NEMA 5-15/5-20 outlets (2-5 mph charging speed) and 240V NEMA 6-20 outlets (10-12 mph) . It's not compatible with NEMA 6-15/10-30/14-30/14-50/6-50 outlets – you'll need a NEMA 14-50/14-30/10-30/6-50 to 6-20 adapter (sold separately) to connect.
- Compatible EV Models -This EV charger works with most major electric vehicles, including Ford
, Chevrolet, Hyundai, Audi, Nissan Ariya, Rivian R1S, Kia, and others. However, it's not compatible with Mini Cooper Electric Hardtop,Toyota Prus Prime/Z4X/RAV4Prime, Porsche Taycan Base/4S/Turbo/Turbo S or Tesla models (Tesla requires a J1772 to Tesla Adapter, sold separately). For a full list of compatible models, check out the Full Compatibility List on our product page. - Indication Displays - LED display that can tell you the status as well as indicate errors while charging your electric vehicle.
SaleBestseller No. 2
EVIQO Level 2 EV Charger J1772 48A - Hardwired 240V Wall Charging Station
- WORKS WITH EVERY NON-TESLA EV: Standard J1772 connector plugs straight into Ford, Chevrolet, Hyundai, Kia, Nissan, BMW, Volkswagen, Audi, Rivian, Lucid and every other EV or plug-in hybrid sold with a J1772 port - no adapter needed. Tesla drivers can charge too, using the J1772 adapter that comes with the car. The extra-long 25 ft cable easily reaches across a garage or driveway.
- HARDWIRED - PROFESSIONAL INSTALL: This Level 2 charger is hardwired (not plug-in), so a licensed electrician installs it per National Electrical Code. It delivers up to 48A on a dedicated 60A, 240V circuit - enough to charge most EVs fully overnight. Want more speed? You can set DIP switches 4 and 5 to unlock 50A on a dedicated 70A circuit. Before ordering, check your car's port type and that your electrical panel can support the circuit.
- CONTROL FROM YOUR PHONE: A stronger built-in antenna keeps the charger online even in a garage or basement. Use the free app to start and stop charging, set the charging speed (6-48A), get reminders, and track how much energy and money each charge uses. Requires a 2.4 GHz home WiFi network.
- SAFETY-CERTIFIED & WEATHERPROOF: Independently tested and certified (UL, ETL, FCC, Energy Star). A fully sealed IP66 / NEMA 4 housing stands up to rain, snow, heat and dust indoors or out, and internal steel shielding protects the electronics for years of reliable use.
- GLOW-IN-THE-DARK HOLSTER: The included high-visibility holster glows in the dark so you can find and dock the plug easily at night. Holds the connector securely when not in use.
Bestseller No. 3
ELEGRP Level 2 EV Charger 40Amp, J1772 Portable Electric Car Charger, 240V NEMA 14-50 Plug, ETL Certified with 25FT Extension Cable
- Fast & Adjustable Charging: Up to 9.6 kW (37 mph), 7x faster than Level 1, with 5 current levels (16/20/24/32/40A) to match home capacity, plus 1–12H timing delay for off-peak charging, reducing costs and easing range anxiety
- Plug & Extended Reach: NEMA 14-50 plug fits 240V outlets for true plug-and-play use, while the 25FT cable offers flexible reach across garages and driveways, eliminating the need to reposition vehicles for easier daily charging
- ETL Certified & ELEGRP PBE Protection: Fully ETL certified, ELEGRP’s exclusive PBE technology combines full-link overheat protection with a triple-layer safety system, ensuring safer, more efficient charging. Includes a 2-year warranty
- All-Weather Indoor & Outdoor Use: IP67-rated for durability in rain, snow, and extreme temps (-21°F to 121°F), with a portable design that supports home, travel, and outdoor charging, delivering reliable performance anywhere
- Universal Compatibility: Works seamlessly with Mercedes, Chevy, Ford, Mustang Mach-E, Cadillac, Hyundai Ioniq, Kia EV6/EV9, Nissan Leaf, Chevy Bolt, Chrysler Pacifica Hybrid, and all PHEV/BEV. Tesla compatible with NACS adapter (sold separately)
SaleBestseller No. 4
EVIQO Level 2 EV Charger J1772 40A NEMA 14-50 - 240V Wall Charging Station
- WORKS WITH EVERY NON-TESLA EV: Standard J1772 connector plugs straight into Ford, Chevrolet, Hyundai, Kia, Nissan, BMW, Volkswagen, Audi, Rivian, Lucid and every other EV or plug-in hybrid sold with a J1772 port - no adapter needed. Tesla drivers can charge too, using the J1772 adapter that comes with the car.
- PLUG IN, NO HARDWIRING: Level 2 charger delivers up to 40A to fully charge most EVs overnight. Plugs into a 240V, 4-prong NEMA 14-50 outlet (the RV/range type - NOT a dryer outlet) on a dedicated 50A circuit. The extra-long 25 ft cable easily reaches across a garage or driveway. Before ordering, check your car's port type and that you have the right outlet.
- CONTROL & SAVE FROM YOUR PHONE: A stronger built-in antenna keeps the charger online even in a garage or basement. Use the free app to start/stop charging, set speed (6-40A), get reminders, and track energy use and cost. Schedule off-peak overnight charging to cut your electric bill. Requires 2.4 GHz WiFi.
- SAFETY-CERTIFIED & WEATHERPROOF: Independently tested and certified (UL, ETL, FCC, Energy Star). A fully sealed IP66 / NEMA 4 housing stands up to rain, snow, heat and dust indoors or out, and internal steel shielding protects the electronics for years of reliable use.
- GLOW-IN-THE-DARK HOLSTER: The included high-visibility holster glows in the dark so you can find and dock the plug easily at night. Holds the connector securely when not in use.
SaleBestseller No. 5
ChargePoint HomeFlex Level 2 EV Charger J1772 - NEMA 14-50 Plug
- Charge with Confidence: ChargePoint builds reliable, flexible EV charging stations for home, business, and fleets. Get 24/7 support and access to hundreds of thousands of North American charging locations
- Charge Smart: With the user-friendly ChargePoint Mobile App, you can control your electric car charger, manage reminders, connect to smart home devices, find stations, get data and charging info, and access the latest features
- Vast Network: Wherever you go, ChargePoint’s network includes 274k+ stations across North America and Europe and 565k+ roaming partner stations
- Safe & Durable: Rely on this UL-certified EV charger for safe home charging. It can be installed indoors or outdoors by an electrician and includes a cold-resistant cable
- Fast & Powerful: This EV charger charges 9× faster than a 120V outlet, delivering up to 45 mi/hr., dependent upon your vehicle. It features a J1772 connector for all non-Tesla EVs and plugs into a 240V outlet with a 14-50 receptacle, requiring a 40A or 50A circuit. For Tesla EVs, this will require an adapter
This product presentation was made with AAWP plugin.