NHTSA ID Number: 10218631
Manufacturer Communication Number: TSB 22-2327
Summary
Some 2021-2022 F-150 vehicles may experience a snap, click and/or pop noise coming from the tailgate when closing. This may be to due an incorrectly positioned tailgate torsion rod. To correct the condition, follow the Service Procedure to position the tailgate torsion rod and tighten the clamp block bolts.
Model:
| Ford
2021-2022 F-150 |
Issue: Some 2021-2022 F-150 vehicles may experience a snap, click and/or pop noise coming from the tailgate when closing. This may be to due an incorrectly positioned tailgate torsion rod. To correct the condition, follow the Service Procedure to position the tailgate torsion rod and tighten the clamp block bolts.
Action: Follow the Service Procedure to correct the condition if the vehicle meets the following criteria:
- 2021-2022 F-150
- Snap, click and/or pop noise coming from the tailgate when closing
Service Procedure
1. Remove the tailgate. Refer to Workshop Manual (WSM), Section 501-04 > Pickup Bed and Platform Body.
2. Remove the tailgate panel. Refer to WSM, Section 501-04 Pickup Bed and Platform Body > Power Tailgate Motor > Step 2.
3. If equipped, reposition the power tailgate motor to gain visual access to the torsion rod and clamp block. Refer to WSM, Section 501-04 Pickup Bed and Platform Body > Power Tailgate Motor.
4. Visually inspect the tailgate torsion rod and clamp block interface. (Figure 1) Is there a gap between the blocks? (Figure 2)
Figure 1
Figure 2
(1). Yes – proceed to Step 5.
(2). No – this article does not apply. Refer to normal diagnostics in WSM, Section 501-04 > Pickup Bed and Platform Body.
5. Verify the tailgate torsion rod is correctly aligned in the clamp block and the bolts are properly tightened. (Figure 3)
Figure 3
(1). Loosen or remove the shorter bolt.
(2). Loosen the longer bolt 1-2 rotations (as little as possible) to allow the tailgate torsion rod to rotate.
(3). Rotate the tailgate torsion rod to verify the machine flat on the rod properly aligns with the top block (flat) mating surface. (Figure 4)
Figure 4
(4). Verify the tailgate torsion rod is pushed all the way into the tailgate so the end bottoms out and is flush with the left pivot. (Figure 5)
Figure 5
6. Reinstall/tighten both the long and short bolts while verifying the rod machine flat to clamp block is still aligned at each step. (Figure 6)
Figure 6
(1). Tighten both bolts to 106 lb-in (12 Nm).
(2). Recheck the block/rod for correct alignment.
7. Reinstall the power tailgate motor (if equipped), tailgate panel and tailgate. Refer to WSM, Section 501-04 > Pickup Bed and Platform Body.
2 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| FORD | F-150 | 2021-2022 |
1 Associated Document
Manufacturer Communications
22-2327
17 August 2022
MC-10218631-0001.pdf 257.764KB
- FITMENT: Compatible with 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 Full-Size Pickup. (Will not compatible with Stepside Style Models, compatible with 1996-1997 HD Models only. )
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- Tailgate For Ford F-250 1987-1996 (Eddie Bauer, Special, XL, XLT, Custom, XLT Lariat); F-150 (XL, Eddie Bauer, Special, Custom, XLT Lariat, XLT, Lightning); F-350 1987-1997 (XL, XLT, Special, Eddie Bauer, Custom, XLT Lariat, Base); F-Super Duty 1988-1991 (Base, Custom)
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- 6Cyl, 8Cyl; 4.9L, 5.0L, 5.8L, 6.9L, 7.3L, 7.5L; Styleside
- Interchange Part Numbers: E7TZ9940700A, F2TZ9940700A, FO1900104
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TECHNICAL SERVICE BULLETIN Tailgate Snap, Click, And/Or Pop oise When Closing 22-2327 17 August 2022 Model: Ford 2021-2022 F-150 Issue: Some 2021-2022 F-150 vehicles may experience a snap, click and/or pop noise coming from the tailgate when closing. This may be to due an incorrectly positioned tailgate torsion rod. To correct the condition, follow the Service Procedure to position the tailgate torsion rod and tighten the clamp block bolts. Action: Follow the Service Procedure to correct the condition if the vehicle meets the following criteria: • 2021-2022 F-150 • Snap, click and/or pop noise coming from the tailgate when closing Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description 2021-2022 F-150 : Inspect And Reposition The Tailgate Torsion Rod Following The Service Procedure, Includes Time To Remove And Install Tailgate (Do Not Use With Any Other Labor Operations) 2021-2022 F-150 With Power Tailgate: Inspect And Reposition The Tailgate Torsion Rod Following The Service Procedure, Includes Time To Remove And Install Tailgate (Do Not Use With Any Other Labor Operations) Operation No. 222327A 222327B Time 0.5 Hrs. 0.7 Hrs. Repair/Claim Coding Causal Part: 99402A68 Condition Code: 12 Service Procedure 1. Remove the tailgate. Refer to Workshop Manual (WSM), Section 501-04 > Pickup Bed and Platform Body. 2. Remove the tailgate panel. Refer to WSM, Section 501-04 Pickup Bed and Platform Body > Power Tailgate Motor > Step 2. 3. If equipped, reposition the power tailgate motor to gain visual access to the torsion rod and clamp block. Refer to WSM, Section 501-04 Pickup Bed and Platform Body > Power Tailgate Motor. 4. Visually inspect the tailgate torsion rod and clamp block interface. (Figure 1) Is there a gap between the blocks? (Figure 2) Figure 1 Figure 2 (1). Yes – proceed to Step 5. (2). No – this article does not apply. Refer to normal diagnostics in WSM, Section 501-04 > Pickup Bed and Platform Body. 5. Verify the tailgate torsion rod is correctly aligned in the clamp block and the bolts are properly tightened. (Figure 3) Figure 3 (1). Loosen or remove the shorter bolt. (2). Loosen the longer bolt 1-2 rotations (as little as possible) to allow the tailgate torsion rod to rotate. (3). Rotate the tailgate torsion rod to verify the machine flat on the rod properly aligns with the top block (flat) mating surface. (Figure 4) Figure 4 (4). Verify the tailgate torsion rod is pushed all the way into the tailgate so the end bottoms out and is flush with the left pivot. (Figure 5) Figure 5 6. Reinstall/tighten both e flat to clamp block is still aligned at each step. (Figure 6) Figure 6 (1). Tighten both bolts to 106 lb-in (12 Nm). (2). Recheck the block/rod for correct alignment. 7. Reinstall the power tailgate motor (if equipped), tailgate panel and tailgate. Refer to WSM, Section 501-04 > Pickup Bed and Platform Body. © 2022 Ford Motor Company All rights reserved. NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by “do-it-yourselfers”. Do not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right de this information with updates. The most recent information is available through Ford Motor Company’s on-line technical resources.
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