NHTSA ID Number: 10233584
Manufacturer Communication Number: TSB 23-2049
Summary
Some 2019-2023 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to stuck internal components of the variable cam timing (VCT) unit. To correct the condition, follow the Service Procedure to replace the VCT units.
This bulletin supersedes 22-2376.
Model:
Summary
This TSB supersedes TSB 22-2376 to update the model years affected.
Issue: Some 2019-2023 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to stuck internal components of the variable cam timing (VCT) unit. To correct the condition, follow the Service Procedure to replace the VCT units.
Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:
- 2019-2023 Edge/Nautilus
- 2.7L EcoBoost engine
- Customer symptom of ticking/tapping or rattle noise from the front cover area after a cold start
NOTE: Dealers should only order parts for customer vehicles that require repairs. Because of part constraints, dealers may experience situational short-term backorders on some parts. Customers should continue to drive vehicles while parts are on order.
Parts
All Vehicles – Required Parts
| Service Part Number | Quantity | Description | Unit of Issue | Piece Quantity |
| CP9Z-6279-C | 4 | VCT Unit Bolts | 1 | 4 |
| FT4Z-6A340-A | 1 | Crankshaft Pulley Bolt | 1 | 1 |
KU2Z-6731-A | 1 | Engine Oil Filter | 1 | 1 |
| JT4Z-6710-A | 1 | Oil Pan Press-In-Place Gasket | 1 | 1 |
| KT4Z-6710-A | 1 | Oil Pan Gasket | 1 | 1 |
| FT4Z-6626-A | 1 | Oil Pump Seal | 1 | 1 |
| FT4Z-6020-G | 1 | Coolant Pump Gasket | 1 | 1 |
| FT4Z-8507-C | 1 | Coolant Pump Seal | 1 | 1 |
| XW4Z-6700-B | 1 | Crankshaft Front Oil Seal | 1 | 1 |
| FT4Z-6020-K | 1 | Engine Front Cover Gasket 1 | 1 | 1 |
| FT4Z-6020-H | 1 | Engine Front Cover Gasket 2 | 1 | 1 |
| FT4Z-6020-J | 1 | Engine Front Cover Gasket 3 | 1 | 1 |
| FT4Z-6020-A | 1 | Engine Front Cover Gasket 4 | 1 | 1 |
| FT4Z-00815-C | 1 | Oil Gallery Seal | 1 | 1 |
| L1MZ-6256-C | 2 | VCT Unit – Intake | 1 | 2 |
| L1MZ-6C525-C | 2 | VCT Unit – Exhaust | 1 | 2 |
BL3Z-9450-A
Ford BL3Z-9450-A Gasket
| 2 | Catalytic Converter Gasket | 1 | 2 |
| FT4Z-6584-D | 1 | Left Valve Cover Gasket | 1 | 1 |
| FT4Z-6584-B | 1 | Right Valve Cover Gasket | 1 | 1 |
| FT4Z-6584-C | 1 | Left Valve Cover Gasket | 1 | 1 |
| FT4Z-6584-E | 1 | Right Valve Cover Gasket | 1 | 1 |
| 1X4Z-9E936-AA | 1 | Throttle Body Gasket | 1 | 1 |
| DL3Z-19B596-B
No products found. | 1 | A/C O-Ring Kit | 1 | 1 |
DS7Z-19B596-A
Ford KIT - AIR CONDI
| 1 | A/C Gasket Kit | 1 | 1 |
| W712334-S440 | 2 | Engine Mount Bracket-To-Engine Nuts | 3 | 4 |
| W717674-S439 | 1 | Engine Mount-To-Frame Bolts | 4 | 2 |
| W710807-S442 | 1 | Engine Mount-To-Frame Nut | 4 | 1 |
| W716457-S439 | 1 | Subframe Bolts | 4 | 2 |
| W712458-S900 | 1 | Exhaust Studs | 4 | 4 |
| W714265-S442 | 1 | Catalytic Converter To Turbo Flange Nuts | 4 | 4 |
| VC-13DL-G
| As Needed | Motorcraft® Yellow Prediluted Antifreeze/Coolant (All Markets Except Canada) | ||
| CVC-13DL-G | As Needed | Motorcraft® Yellow Prediluted Antifreeze/Coolant (Canada Only) | ||
| XO-5W30-Q1SP | As Needed | Motorcraft® SAE 5W-30 Synthetic Blend Motor Oil (All Markets Except Canada) | ||
| CXO-5W30-LSP6 | As Needed | Motorcraft® SAE 5W-30 Super Premium Motor Oil (Canada Only) | ||
XL-2
Genuine Ford Accessories (XL-2) High Temperature Nickel Anti-Seize Lubricant - 8 oz.
| As Needed | Motorcraft® High Temperature Nickel Anti-Seize Lubricant | ||
| ZC-37-A
| As Needed | Motorcraft® Wheel and Tire Cleaner | ||
XL-1
Genuine Ford Fluid XL-1 Penetrating and Lock Lubricant - 12 oz. Aerosol
| As Needed | Motorcraft® Penetrating and Lock Lubricant | ||
TA-26
Motorcraft #ta26 Adhesive (ta26)
| As Needed | Motorcraft® Threadlock 262 | ||
YN-35
Motorcraft - Oil - Compressor - Air Co (YN35)
| As Needed | Motorcraft® R-1234yf Refrigerant PAG Oil | ||
TA-357
SEALANT - SILICONE
| As Needed | Motorcraft® High Performance Engine RTV Silicone |
Parts
Nautilus Only Parts
| Service Part Number | Quantity | Description | Unit of Issue | Piece Quantity |
| W712961-S450B | 1 | Steering Shaft Coupler Bolt | 4 | 1 |
W520215-S440
Ford W520-215S440, Suspension Stabilizer Bar Link Nut
| 1 | Tie Rod Nut | 4 | 2 |
W712503-S440
Ford W712-503S440, Suspension Stabilizer Bar Link Nut
| 2 | Stabilizer Bar Nuts | 1 | 2 |
W520214-S440
Ford W520-214S440, Suspension Stabilizer Bar Link Nut
| 1 | Ball Joint Nut | 2 | 2 |
| W500545-S439
Ford W500545-S439 - Bolt
| 1 | Ball Joint Stud | 4 | 2 |
| W717016-S439 | 1 | Rearward Subframe Bolt | 4 | 2 |
Parts
All Vehicles – Parts To Inspect And Replace Only If Necessary
| Service Part Number | Quantity | Description | Unit of Issue |
| FT4Z-6A832-C | If Needed | Oil Filter Housing And Stem | 1 |
BR3Z-6C535-B
Ford BR3Z-6C535-B - Seal - Valve
| If Needed | Spark Plug Seals | 1 |
Quantity refers to the amount of the service part number required to repair the vehicle.
Unit of Issue refers to the number of individual pieces included in a service part number package.
Piece Quantity refers to the total number of individual pieces required to repair the vehicle.
As Needed indicates the amount of the part may vary and/or is not a whole number. Parts can be billed out as non-whole numbers, including less than 1.
If Needed indicates the part is not mandatory.
Service Procedure
1. Replace all 4 VCT units. Refer to Workshop Manual (WSM), Section 303-01. Do not replace any additional VCT or engine timing-related components not included in the Parts List.
(1). All the VCT solenoid and spark plug tube seals require inspection, but not all require replacement.
13 Affected Products
Vehicles
1 Associated Document
Manufacturer Communications
23-2049
28 March2023
MC-10233584-0001.pdf 208.191KB
NHTSA ID Number: 10225444
Manufacturer Communication Number: TSB 22-2376
Summary
Some 2019-2022 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to stuck internal components of the variable cam timing (VCT) unit. To correct the condition, follow the Service Procedure to replace the VCT units.
1 Associated Document
Manufacturer Communications
22-2376
21 October 2022
- Phosphorus Replacement Technology to help extend the life of the emission system
- Reduces leaks, oil burnoff and power robbing deposits
- 15,000 miles between oil changes*
- Meets or exceeds the following specifications: API SP/SN PLUS/SN/SM | ILSAC GF-6 | Meets engine test requirements of Chrysler MS 6395 | Meets Ford WSS-M2C946-B1 | Meets Ford WSS-M2C961-A3
- Or one year, whichever comes first
- Mobil 1 advanced full-synthetic motor oil 5W-30 utilizes Mobil 1’s signature Triple Action Formula to deliver outstanding engine performance, protection, and cleanliness.
- Helps protect critical engine parts for up to 10,000 miles between oil changes,* controlling oxidation to prevent oil breakdown and maintaining excellent viscosity
- Meets ILSAC GF-6 standards to help provide low-speed pre-ignition (LSPI) and timing chain wear protection while keeping your engine clean and helping to improve your fuel economy
- Mobil 1 is specially formulated to help remove sludge and lower engine temperatures
- Provides excellent internal engine heat protection (up to 500 degrees F) and low temperature protection (to -30 degrees F)
- Formulated for engines with 75,000 miles or more, Valvoline MaxLife High Mileage synthetic blend is formulated with seal conditioners to help prevent oil leaks and reduce oil consumption
- Delivers 20% better wear protection and 15% better sludge defense than industry standards to help prevent engine breakdown
- Extra detergents safeguard against friction, corrosion and deposits to keep high-mileage engines clean
- Advanced friction-fighting additives help maximize performance and improve fuel efficiency
- Provides performance benefits for high mileage, new and re-built engines alike
- Advanced protection against the four main causes of engine breakdown: wear friction heat and deposits
- Delivers 40% stronger wear protection than industry standards to reduce friction and improve fuel economy
- Provides 15% better deposit defense vs. industry standards, keeping engines cleaner for smoother performance and longer-lasting protection
- Up to 2.5X better heat protection vs. industry standards to fight harmful sludge formation and thermal breakdown
- Engineered for excellent low-temperature flow, reducing metal-to-metal contact during cold starts — when most engine wear typically occurs
- Phosphorus Replacement Technology helps extend emission system life
- Superior dispersancy that fights sludge build up
- Exceptional oil burn-off protection exceeding industry standards* | Seal conditioners to help reduce leaks
- Advanced additives that help prevent engine wear | Improved Fuel Economy**
- Meets or exceeds the following specifications: API SP/SN PLUS/SN/SM | ILSAC GF-6 | Meets Ford WSS-M2C946-B1 | Meets Ford WSS-M2C961-A1 | * Based on API and ACEA volatility specifications | ** In 5W-20, 5W-30 and 10W-30 grades versus industry specifications
SEOCONTENT-START
TECHNICAL SERVICE BULLETIN 2.7L EcoBoost – Cold Start Tickin /Tapping Or Rattle Type Noise 23-2049 28 March 2023 This bulletin supersedes 22-2376. Model: Ford 2019-2023 Edge Lincoln 2019-2023 Nautilus Engine: 2.7L EcoBoost Engine: 2.7L EcoBoost Summary This TSB supersedes TSB 22-2376 to update the model years affected. Issue: Some 2019-2023 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to stuck internal components of the variable cam timing (VCT) unit. To correct the condition, follow the Service Procedure to replace the VCT units. Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria: • 2019-2023 Edge/Nautilus • 2.7L EcoBoost engine • Customer symptom of ticking/tapping or rattle noise from the front cover area after a cold start NOTE: Dealers should only order parts for customer vehicles that require repairs. Because of part constraints, dealers may experience situational short-term backorders on some parts. Customers should continue to drive vehicles while parts are on order. Parts All Vehicles – Required Parts Service Part Number CP9Z-6279-C FT4Z-6A340-A KU2Z-6731-A JT4Z-6710-A KT4Z-6710-A FT4Z-6626-A FT4Z-6020-G FT4Z-8507-C XW4Z-6700-B FT4Z-6020-K FT4Z-6020-H FT4Z-6020-J FT4Z-6020-A FT4Z-00815-C Quantity 4 1 1 1 1 1 1 1 1 1 1 1 1 1 Description VCT Unit Bolts Crankshaft Pulley Bolt Engine Oil Filter Oil Pan Press-In-Place Gasket Oil Pan Gasket Oil Pump Seal Coolant Pump Gasket Coolant Pump Seal Crankshaft Front Oil Seal Engine Front Cover Gasket 1 Engine Front Cover Gasket 2 Engine Front Cover Gasket 3 Engine Front Cover Gasket 4 Oil Gallery Seal Unit of Issue 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Piece Quantity 4 1 1 1 1 1 1 1 1 1 1 1 1 1 L1MZ-6256-C L1MZ-6C525-C BL3Z-9450-A FT4Z-6584-D FT4Z-6584-B FT4Z-6584-C FT4Z-6584-E 1X4Z-9E936-AA DL3Z-19B596-B DS7Z-19B596-A W712334-S440 W717674-S439 W710807-S442 W716457-S439 W712458-S900 W714265-S442 VC-13DL-G CVC-13DL-G XO-5W30-Q1SP CXO-5W30-LSP6 XL-2 ZC-37-A XL-1 TA-26 YN-35 TA-357 2 2 2 1 1 1 1 1 1 1 2 1 1 1 1 1 As Needed As Needed As Needed As Needed As Needed As Needed As Needed As Needed As Needed As Needed VCT Unit – Intake 1 2 VCT Unit – Exhaust 1 2 Catalytic Converter Gasket 1 2 Left Valve Cover Gasket 1 1 Right Valve Cover Gasket 1 1 Left Valve Cover Gasket 1 1 Right Valve Cover Gasket 1 1 Throttle Body Gasket 1 1 A/C O-Ring Kit 1 1 A/C Gasket Kit 1 1 Engine Mount Bracket-To-Engine Nuts 3 4 Engine Mount-To-Frame Bolts 4 2 Engine Mount-To-Frame Nut 4 1 Subframe Bolts 4 2 Exhaust Studs 4 4 Catalytic Converter To Turbo Flange Nuts 4 4 Motorcraft® Yellow Prediluted Antifreeze/Coolant (All Markets Except Canada) Motorcraft® Yellow Prediluted Antifreeze/Coolant (Canada Only) Motorcraft® SAE 5W-30 Synthetic Blend Motor Oil (All Markets Except Canada) Motorcraft® SAE 5W-30 Super Premium Motor Oil (Canada Only) Motorcraft® High Temperature Nickel Anti-Seize Lubricant Motorcraft® Wheel and Tire Cleaner Motorcraft® Penetrating and Lock Lubricant Motorcraft® Threadlock 262 Motorcraft® R-1234yf Refrigerant PAG Oil Motorcraft® High Performance Engine RTV Silicone Parts Nautilus Only Parts Service Part Number Quantity Description Unit of Issue Piece Quantity W712961-S450B 1 Steering Shaft Coupler Bolt 4 1 W520215-S440 1 Tie Rod Nut 4 2 W712503-S440 2 Stabilizer Bar Nuts 1 2 W520214-S440 1 Ball Joint Nut 2 2 W500545-S439 1 Ball Joint Stud 4 2 W717016-S439 1 Rearward Subframe Bolt 4 2 Parts All Vehicles – Parts To Inspect And Replace Only If Necessary Service Part Number Quantity Description Unit of Issue FT4Z-6A832-C If Needed Oil Filter Housing And Stem 1 BR3Z-6C535-B If Needed Spark Plug Seals 1 Quantity refers to the amount of the service part number required to repair the vehicle. Unit of Issue refers to the number of individual pieces included in a service part number package. Piece Quantity refers to the total number of individual pieces required to repair the vehicle. As Needed indicates the amount of the part may vary and/or is not a whole number. Parts can be billed out as non- whole numbers, including less than 1. If Needed indicates the part is not mandatory. Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Emissions Warranty/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/Emissions Warranty/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description 2019-2023 Edge AWD 2.7L EcoBoost, Nautilus FWD/AWD 2.7L EcoBoost: Replace All 4 VCT Units (Do Not Use With Any Other Labor Operations) Operation No. 232049A Time 14.7 Hrs. Repair/Claim Coding Causal Part: 6C525 Condition Code: 42 Service Procedure 1. Replace all 4 VCT units. Refer to Workshop Manual (WSM), Section 303-01. Do not replace any additional VCT or engine timing-related components not included in the Parts List. (1). All the VCT solenoid and spark plug tube seals require inspection, but not all require replacement. © 2023 Ford Motor Company All rights reserved. NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by “do-it-yourselfers”. Do not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right de this information with updates. The most recent information is available through Ford Motor Company’s on-line technical resources.
SEOCONTENT-END
This product presentation was made with AAWP plugin.