22S76 Inspect Fuel Tank Paint – 2021-2022 Ford F-59 & 2022-2023 E-Series

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-925 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Ford Motor Company Submission Date : DEC 14, 2022 NHTSA Recall No. : 22V-925 Manufacturer Recall No. : 22S76 Manufacturer Information : Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive Suite 500 Dearborn MI 48126-2738 Company phone : 1-866-436-7332 Population : Number of potentially involved : 11,074 Estimated percentage with defect : 53 % Vehicle Information : Vehicle 1 : 2021-2022 Ford F-59 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : Ford’s team reviewed supplier process and maintenance records to determine the population of affected parts. The fuel tanks on the affected vehicles may have paint that has peeled near the weld seam. 2,413 2021-2022 model year Ford F-59 vehicles are affected. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. Production Dates : NOV 01, 2021 – MAR 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-925 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2022-2023 Ford E-series: E-350, E-450 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : Ford’s team reviewed supplier process and maintenance records to determine the population of affected parts. For E-Series vehicles, Ford is able to trace fuel tank production date to vehicle production date. The fuel tanks on the affected vehicles may have peeling paint near the weld seam. 8,661 2022-2023 model year Ford E-Series vehicles are affected. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. Production Dates : NOV 16, 2021 – MAR 01, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Extended peeling of the post-paint along the fuel tank weld seam may, over time, lead to corrosion in the areas of exposed base metal, and may ultimately progress to a fuel vapor leak or liquid fuel leak. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A fuel leak in the presence of an ignition source increases the risk of a fire. Description of the Cause : Due to pre- and post-paint production deviations at the supplier, fuel tanks may have inadequate paint adhesion. Identification of Any Warning that can Occur : A Malfunction Indicator Lamp (MIL) may illuminate, or a fuel odor or liquid fuel may be observed. Involved Components : Component Name 1 : Gas Steel Fuel Tank Assembly Component Description : 40-gallon Gas Steel Fuel Tank Assembly for F-59 Commercial Van Component Part Number : CC34-9K007-GH Part 573 Safety Recall Report 22V-925 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 2 : Gas Steel Fuel Tank Shell Component Description : 40-gallon Gas Steel Fuel Tank Shell for F-59 Commercial Van Component Part Number : CC34-9002-GB Component Name 3 : Gas Steel Fuel Tank Assembly Component Description : 40-gallon Gas Steel Fuel Tank Assembly for E-series Component Part Number : LC24-9K007-AB Component Name 4 : Gas Steel Fuel Tank Shell Component Description : 40-gallon Gas Steel Fuel Tank Shell for E-series Component Part Number : 9C24-9002-DC Component Name 5 : Gas Steel Fuel Tank Assembly Component Description : 55-gallon Gas Steel Fuel Tank Assembly for E-series Component Part Number : LC24-9K007-BB Component Name 6 : Gas Steel Fuel Tank Shell Component Description : 55-gallon Gas Steel Fuel Tank Shell for E-series Component Part Number : 9C24-9002-FC Supplier Identification : Component Manufacturer Name : Spectra Premium Mobility Solutions Canad Address : 1421 Ampere Street Boucherville Foreign States J4B5Z5 Country : Canada Chronology : Part 573 Safety Recall Report 22V-925 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Chronology added as a separate attachment. Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have their fuel tank inspected and replaced if necessary. There will be no charge for this service. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2021. The ending date for reimbursement eligibility is estimated to be February 06, 2023. Ford will forward a copy of the notification letters to dealers to the agency when available. How Remedy Component Differs from Recalled Component : The replaced fuel tanks will be produced with pre- and post-paint processes that meet specifications. Identify How/When Recall Condition was Corrected in Production : Fuel tanks with proper paint adhesion were introduced in production at Ohio Assembly plant on March 01, 2022, and Detroit Chassis plant on March 16, 2022. Recall Schedule : Description of Recall Schedule : Notification to dealers is expected to occur on December 15, 2022. Mailing of owner notification letters is expected to begin January 23, 2023 and is expected to be completed by January 27, 2023. Planned Dealer Notification Date : DEC 15, 2022 – DEC 15, 2022 Planned Owner Notification Date : JAN 23, 2023 – JAN 27, 2023 * NR – Not Reported

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Ó Copyright 2022 Ford Motor Company Stacy L. Balzer Ford Motor Company Operating Director P. O. Box 1904 Service Engineering Operations Dearborn, Michigan 48121 Ford Customer Service Division December 15, 2022 TO: All U.S. Ford and Lincoln Dealers SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Advance Notice – Safety Recall 22S76 Certain 2021 – 2022 Model Year F59 and 2022 – 2023 Model Year E-Series Vehicles Inspect Fuel Tank Paint AFFECTED VEHICLES Vehicle Model Year Assembly Plant Build Dates F59 CHASSIS 2021 DETROIT CHASSIS November 1, 2021 through December 28, 2021 2022 January 4, 2022 through March 16, 2022 E-Series 2022 OHIO November 16, 2021 through February 10, 2022 2023 January 19, 2022 through March 1, 2022 Affected vehicles are identified in OASIS and FSA VIN Lists. REASON FOR THIS SAFETY RECALL In some of the affected vehicles, due to excessive sheet metal dry lube present during paint operation and/or inadequate paint drying time, the external paint on the fuel tank may not adhere properly, leading to paint peeling and possible long-term corrosion. If a leak occurs due to corrosion, a Diagnostic Trouble Code (DTC) code – one of P0456, P0442, P0455, P0457 – may be set. A Malfunction Indicator Lamp (MIL) may illuminate, or a fuel odor or liquid fuel may be observed. A fuel leak in the presence of an ignition source could potentially result in a fire. SERVICE ACTION DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this safety recall. A complete Dealer Bulletin will be provided to dealers the week of January 16, 2023, when it is anticipated that parts ordering information and repair instructions will be available to support this safety recall. IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is published. Opening an RO against an Awareness or Advance Notice will result in warranty rejections against a recall. CUSTOMER NOTIFICATION Owners of record will be notified via first-class mail after repair instructions and parts ordering information have been provided to dealers. PLEASE NOTE: Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery. Ó Copyright 2022 Ford Motor Company DEALER-OPERATED RENTAL VEHICLES The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice. QUESTIONS & ASSISTANCE For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab. Sincerely, Stacy L. Balzer

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February 2023 Ford Motor Company Ford Customer Service Division P. O. Box 1904 Dearborn, Michigan 48121 1904 * * * IMPORTANT SAFETY RECALL * * * Safety Recall Notice 22S76 / NHTSA Recall 22V925 2022 E-450 Econoline Your Vehicle Identification Number (VIN): This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above. We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support. What is the issue? On your vehicle, the paint on your fuel tank may not have adhered properly and may peel. Extended peeling may expose the metal on the fuel tank and lead to long-term corrosion. What is the risk? Over time, corrosion in certain areas of the fuel tank may ultimately progress to a fuel vapor leak or a liquid fuel leak. If a fuel leak occurs due to corrosion, a malfunction indicator lamp may illuminate, and a fuel odor or liquid fuel may be observed. A fuel leak in the presence of an ignition source increases the risk of a fire. What will Ford and your dealer do? Ford Motor Company is working closely with its suppliers to produce parts for this repair. When parts become available, Ford Motor Company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge (parts and labor). Parts are anticipated to be available second quarter of 2023. What should you do? When parts are available, Ford Motor Company will send a letter to inform you that parts are available and to contact your dealer to schedule a repair. Ford has not issued instructions to stop driving your vehicle under this safety recall. When parts are available, you should contact your dealer for an appointment to have your vehicle remedied as soon as practicable. If you do not already have a servicing dealer, you can access ford.com/support for dealer addresses, maps, and driving instructions. If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to NHTSA.gov. Reference NHTSA Safety Recall 22V925. Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. NOTE: You can receive information about Recalls and Customer Satisfaction Programs through our FordPass App. The app can be downloaded through the App Store or Google Play. In addition there are other features such as reserving parking in certain locations and controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control. Thank you for your attention to this important matter. Ford Customer Service Division © Copyright 2023 Ford Motor Company 02346 22S76 NP/DTB122S761 􀀁􀀁 􀀁 1 of 2 A/1/000001/1 􀀭􀀉􀀉􀀃􀀉􀀊􀀈􀀅􀀈􀀃􀀄􀀆􀀄􀀭 771786361242 A/1/000001/1 􀀰􀀯􀀱􀀯􀀮􀀰􀀱􀀰􀀱􀀱􀀱􀀮􀀱􀀰􀀮􀀯􀀰􀀯􀀱􀀮􀀱􀀯􀀱􀀯􀀱􀀯􀀱􀀮􀀯􀀯􀀯􀀮􀀯􀀯􀀯􀀮􀀱􀀱􀀰􀀱􀀯􀀮􀀱􀀱􀀮􀀯􀀰􀀯􀀰􀀮􀀮􀀱􀀰􀀱􀀰􀀰􀀯􀀮􀀰􀀰􀀮􀀯􀀱􀀯􀀯 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 02346 22S76 NP/DTB122S761 * * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * * Aviso de Campaña de seguridad 22S76 / Campaña 22V295 de la NHTSA 2022 E-450 Econoline Número de identificación del vehículo (VIN): Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad de Tránsito y Vehículos Motorizados de los EE. UU. Ford Motor Company ha determinado que existe un defecto relacionado con la seguridad de su vehículo, con el VIN que aparece más arriba. Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel. ¿Cuál es el problema? Es posible que la pintura del tanque de combustible de su vehículo no se haya adherido correctamente y se podría desprender. Un desprendimiento extendido podría exponer el metal del tanque de combustible y generar una corrosión a largo plazo. ¿Qué riesgo existe? Con el tiempo, la corrosión en determinadas áreas del tanque de combustible podría, a la larga, progresar y ocasionar una fuga de vapor de combustible o una fuga de combustible líquido. Si se produce una fuga de combustible debido a corrosión, se podría encender una luz indicadora de mal funcionamiento y se podría observar olor a combustible o combustible líquido. Una fuga de combustible en presencia de una fuente de encendido aumenta el riesgo de incendio. ¿Qué medidas adoptarán Ford y su distribuidor? Ford Motor Company colabora estrechamente con sus proveedores para fabricar las piezas para esta reparación. Cuando estas estén disponibles, Ford Motor Company le avisará mediante correo para programar una cita de servicio con su distribuidor y así realizar las reparaciones sin costo alguno (piezas y mano de obra). Se prevé que las piezas estarán disponibles el segundo trimestre de 2023. ¿Qué debe hacer? Cuando las piezas estén disponibles, Ford Motor Company le enviará una carta para informarle la disponibilidad de estas y solicitarle que se comunique con su distribuidor a fin de programar la reparación. Para esta campaña de seguridad, Ford no ha emitido instrucciones de dejar de manejar el vehículo. Cuando las piezas se encuentren disponibles, deberá ponerse en contacto con su distribuidor a fin de programar una cita para solucionar este problema lo más pronto posible. Si aún no tiene un distribuidor para realizar el servicio, puede acceder a ford.com/support para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar. Si continúa con dificultades para reparar su vehículo en un tiempo razonable o sin cargo, le sugerimos que escriba al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o bien que llame sin cargo a la línea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visite NHTSA.gov. Referencia: Campaña de seguridad 22V295 de la NHTSA. Tenga presente que: La ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días. NOTA: Puede recibir información sobre las campañas y los programas de satisfacción del cliente a través de la aplicación FordPass. La aplicación se puede descargar a través de App Store o Google Play. Adicionalmente, existen otras funciones como reserva de estacionamientos en determinados lugares, además de control de ciertas funciones en el vehículo (bloqueo o desbloqueo de puertas, arranque remoto) si así está equipado para permitir el control. Gracias por su atención en este asunto sumamente importante. Ford, División de Servicio al Cliente Febrero de 2023 Ford Motor Company División de Servicio al Cliente de Ford P. O. Box 1904 Dearborn, Michigan 48121 2 of 2 A/2/000001/1 © Copyright 2023 Ford, División de Servicio al Cliente 􀀭􀀉􀀉􀀃􀀉􀀊􀀈􀀅􀀈􀀃􀀄􀀆􀀄􀀭 771786361242 A/2/000001/1 􀀰􀀯􀀱􀀯􀀮􀀰􀀱􀀰􀀱􀀱􀀱􀀮􀀱􀀰􀀮􀀯􀀰􀀯􀀱􀀮􀀱􀀯􀀱􀀯􀀱􀀯􀀱􀀮􀀯􀀯􀀯􀀮􀀯􀀯􀀯􀀮􀀱􀀱􀀰􀀱􀀯􀀮􀀱􀀱􀀮􀀯􀀰􀀯􀀰􀀮􀀮􀀱􀀰􀀱􀀰􀀰􀀯􀀮􀀰􀀰􀀮􀀯􀀱􀀯􀀯 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789

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October  􀀀 􀀀 􀀀 IMPORTANT SAFETY RECALL REMINDER 􀀀 􀀀 􀀀 According to our records your  􀀀 Commercial Chassis has not had necessary safety recall repairs made We urge you to have the free repair performed at your local dealership as soon as possible Recall Number and Description S  Long Term CorrosionFuel Leak Risk What is the issue On your vehicle the paint on your fuel tank may not have adhered properly and may peel Extended peeling may expose the metal on the fuel tank and lead to long term corrosion Over time corrosion in certain areas of the fuel tank may ultimately progress to a fuel vapor leak or a liquid fuel leak If a fuel leak occurs due to corrosion a malfunction indicator lamp may illuminate or a fuel odor or liquid fuel may be observed A fuel leak in the presence of an ignition source increases the risk of a fire If you have questions or concerns please contact our Ford Customer Relationship Center at     If you wish to contact us through the Internet our address is ford comsupport Thank you for your attention to this very important matter Octubre de  􀀀 􀀀 􀀀 RECORDATORIO IMPORTANTE PROGRAMA DE SEGURIDAD 􀀀 􀀀 􀀀 SegUR nuestros registros no se realizaron en sur  Commercial Chassis las reparaciones necesarias correspondientes a la campaa de seguridad Le solicitamos que realice esta reparaci n gratuita en su distribuidor local lo antes posible Nmero y descripcin de la campaa S  Riesgo de corrosin o fuga de combustible a largo plazo Cul es el problema Es posible que la pintura del tanque de combustible de su vehculo no se haya adherido correctamente y se podra desprender Un desprendimiento extendido podra exponer el metal del tanque de combustible y generar una corrosin a largo plazo Con el tiempo la corrosin en determinadas reas del tanque de combustible podra a la larga progresar y ocasionar una fuga de vapor de combustible o una fuga de combustible lquido Si se produce una fuga de combustible debido a corrosin se podra encender una luz indicadora de mal funcionamiento o se podra observar olor a combustible o combustible lquido Una fuga de combustible en presencia de una fuente de encendido aumenta el riesgo de incendio Si tiene dudas o preguntas comunquese con nuestro Centro de Relacin con Clientes Ford al    Si desea ponerse en contacto con nosotros a travs de Internet nuestra direccin es fordcom support Gracias por su atenciic en este asunto sumamente importante  Copyright  Ford Motor Company 􀀀 of    􀀀    SEE OTHER SIDE FOR OPENING INSTRUCTIONS SEE OTHER SIDE FOR OPENING INSTRUCTIONS REMOVE THESE SIDE EDGES FIRST 􀀀THEN FOLD CREASE AND TEAR THIS STUB ALONG PERFORATION 􀀀 REMOVE THESE SIDE EDGES FIRST 􀀀THEN FOLD CREASE AND TEAR THIS STUB ALONG PERFORATION 􀀀 PO BOX  DEARBORN MI     Presorted STD US Postage PAID R K C 􀀀􀀀􀀀 A  􀀀􀀀􀀀􀀀􀀀􀀀􀀀􀀀􀀀􀀀􀀀􀀀􀀀   􀀀􀀀

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April 2023 Ford Motor Company Ford Customer Service Division P. O. Box 1904 Dearborn, Michigan 48121 1904 * * * IMPORTANT SAFETY RECALL * * * Safety Recall Notice 22S76 / NHTSA Recall 22V925 2022 E-350 Econoline Your Vehicle Identification Number (VIN): This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ford Motor Company has decided that a defect that relates to motor vehicle safety exists in your vehicle, or which was built on a chassis supplied by Ford, with the VIN shown above. We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support. What is the issue? On your vehicle, the paint on your fuel tank may not have adhered properly and may peel. Extended peeling may expose the metal on the fuel tank and lead to long-term corrosion. What is the risk? Over time, corrosion in certain areas of the fuel tank may ultimately progress to a fuel vapor leak or a liquid fuel leak. If a fuel leak occurs due to corrosion, a malfunction indicator lamp may illuminate, or a fuel odor or liquid fuel may be observed. A fuel leak in the presence of an ignition source increases the risk of a fire. What will Ford and your dealer do? Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect and replace the fuel tank free of charge (parts and labor). How long will it take? The time needed for this repair is less than one-half day. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time. In addition, your vehicle may require an inspection to determine if parts need to be ordered. What should you do? Please call your dealer without delay and request a service date for Recall 22S76. Provide the dealer with your VIN, which is printed near your name at the beginning of this letter. Ford has not issued instructions to stop driving your vehicle under this safety recall. You should contact your dealer for an appointment to have your vehicle remedied as soon as practicable. If you do not already have a servicing dealer, you can access ford.com/support for dealer addresses, maps, and driving instructions. Ford Motor Company wants you to have this safety recall completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed. Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. © Copyright 2023 Ford Motor Company 04783 22S76 PA/DTB1P2S761 􀀁􀀁 􀀁 1 of 4 A/1/000001/1 􀀭􀀉􀀉􀀃􀀊􀀂􀀋􀀃􀀉􀀅􀀉􀀉􀀄􀀭 771809173772 A/1/000001/1 􀀰􀀰􀀮􀀮􀀯􀀯􀀯􀀰􀀮􀀰􀀱􀀱􀀰􀀱􀀱􀀱􀀯􀀮􀀱􀀱􀀰􀀯􀀮􀀯􀀰􀀰􀀱􀀮􀀱􀀰􀀱􀀮􀀱􀀱􀀮􀀯􀀱􀀰􀀱􀀮􀀱􀀰􀀮􀀱􀀰􀀰􀀱􀀰􀀯􀀮􀀰􀀮􀀯􀀯􀀰􀀯􀀮􀀮􀀰􀀮􀀮􀀰􀀮􀀮􀀱 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 Have you previously paid for this repair? If you have previously paid for a repair that addresses the issue described in this letter, you still need to have this recall performed to ensure the correct parts and procedures were used. You may be eligible for a refund of previously paid repairs. Refunds will only be provided for service related to fuel tank inspection and replacement. To verify eligibility and expedite reimbursement, give your paid original receipt to your dealer. Refund requests may also be sent directly to Ford Motor Company. To request your refund from Ford, send the refund request with all required documentation, including your original repair receipt (no photocopies), to Ford Motor Company at P.O. Box 6251, Dearborn, Michigan 48121-6251. Refund requests mailed to this address may take up to 60 days to process. Your original receipt will be returned to you. Detailed information regarding eligibility for Ford’s reimbursement program and documentation requirements may be obtained by contacting the Ford Customer Relationship Center at 1-866-436-7332. What if you no longer own this vehicle? If you no longer own this vehicle and have an address for the current owner, please forward this letter to the new owner. You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner. Can we assist you further? If you have difficulties getting your vehicle repaired promptly and without charge, please contact your dealership’s Service Manager for assistance. RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is ford.com/support. For the hearing impaired call 1-800-232-5952 (TDD). Representatives are available Monday through Friday: 8:00 AM – 8:00 PM (Eastern Time). FLEET OWNERS: If you have questions or concerns, please contact our Ford Pro Contact Center at 1-800-34-FLEET, choose Option #1, and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is fleet.ford.com. Representatives are available Monday through Friday: 7:00 AM – 11:00 PM and Saturday 7:00 AM – 5:00 PM (Eastern Time). MOTORHOME OWNERS: If you have questions or concerns, please contact our Motorhome Customer Assistance Center toll-free at 1-866-906-9811. Representatives are available 24 hours a day. If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to NHTSA.gov. Reference NHTSA Safety Recall 22V925. Thank you for your attention to this important matter. Ford Customer Service Division © Copyright 2023 Ford Motor Company 04783 22S76 PA/DTB1P2S761 2 of 4 A/2/000001/1 * * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * * Aviso de Campaña de seguridad 22S76 / Campaña 22V925 de la NHTSA 2022 E-350 Econoline Número de identificación del vehículo (VIN): Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad de Tránsito y Vehículos Motorizados de los EE. UU. Ford Motor Company ha determinado que existe un defecto relacionado con la seguridad de su vehículo, el cual fue fabricado sobre un chasis suministrado por Ford, con el VIN que aparece arriba. Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel. ¿Cuál es el problema? Es posible que la pintura del tanque de combustible de su vehículo no se haya adherido correctamente y se podría desprender. Un desprendimiento extendido podría exponer el metal del tanque de combustible y generar una corrosión a largo plazo. ¿Qué riesgo existe? Con el tiempo, la corrosión en determinadas áreas del tanque de combustible podría, a la larga, progresar y ocasionar una fuga de vapor de combustible o una fuga de combustible líquido. Si se produce una fuga de combustible debido a corrosión, se podría encender una luz indicadora de mal funcionamiento o se podría observar olor a combustible o combustible líquido. Una fuga de combustible en presencia de una fuente de encendido aumenta el riesgo de incendio. ¿Qué medidas adoptarán Ford y su distribuidor? Las piezas para reparar su vehículo ya se encuentran disponibles. Ford Motor Company ha autorizado a su distribuidor a inspeccionar y reemplazar el tanque de combustible sin costo alguno (piezas y mano de obra). ¿Cuánto tiempo tomará? El tiempo necesario para esta reparación será de menos de medio día. Sin embargo, debido a los requisitos de planificación de servicio, es posible que su distribuidor tarde un poco más. Además, es posible que se deba realizar una inspección en el vehículo para determinar si es necesario pedir piezas. ¿Qué debe hacer? Llame a su distribuidor lo antes posible y solicite una cita de servicio para llevar a cabo la Campaña 22S76. Proporcione el VIN a su distribuidor, el cual está impreso debajo de sus datos al comienzo de esta carta. Para esta campaña de seguridad, Ford no ha emitido instrucciones de no manejar el vehículo. Deberá ponerse en contacto con su distribuidor a fin de programar una cita para solucionar este problema lo más pronto posible. Si aún no tiene un distribuidor para realizar el servicio, puede acceder a ford.com/support para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar. Ford Motor Company le recomienda realizar esta Campaña de seguridad en su vehículo. El propietario del vehículo es responsable de realizar los arreglos para llevar a cabo el trabajo. Tenga presente que: La ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días. 3 of 4 A/3/000001/1 04783 22S76 PA/DTB1P2S761 Abril de 2023 Ford Motor Company División de Servicio al Cliente de Ford P. O. Box 1904 Dearborn, Michigan 48121 􀀁 􀀁 􀀁 © Copyright 2023 Ford, División de Servicio al Cliente 􀀭􀀉􀀉􀀃􀀊􀀂􀀋􀀃􀀉􀀅􀀉􀀉􀀄􀀭 771809173772 A/3/000001/1 􀀰􀀰􀀮􀀮􀀯􀀯􀀯􀀰􀀮􀀰􀀱􀀱􀀰􀀱􀀱􀀱􀀯􀀮􀀱􀀱􀀰􀀯􀀮􀀯􀀰􀀰􀀱􀀮􀀱􀀰􀀱􀀮􀀱􀀱􀀮􀀯􀀱􀀰􀀱􀀮􀀱􀀰􀀮􀀱􀀰􀀰􀀱􀀰􀀯􀀮􀀰􀀮􀀯􀀯􀀰􀀯􀀮􀀮􀀰􀀮􀀮􀀰􀀮􀀮􀀱 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 ¿Ha pagado anteriormente por esta reparación? Si ha pagado anteriormente por una reparación que aborda el problema descrito en esta carta, igualmente se le recomienda realizar esta campaña para garantizar que se hayan utilizado las piezas y los procedimientos correctos. Es posible que cumpla con los requisitos para recibir un reembolso por las reparaciones pagadas previamente. Solo se otorgarán reembolsos por servicios relacionados con la inspección y el reemplazo del tanque de combustible. Para comprobar si cumple con los requisitos y agilizar el reembolso, proporcione el recibo de pago original a su distribuidor. También puede enviar las solicitudes de reembolso directamente a Ford Motor Company. Para solicitar un reembolso a Ford, envíe la solicitud con toda la documentación requerida, incluido el recibo original de la reparación (no envíe fotocopias), a Ford Motor Company, P.O. Box 6251, Dearborn, Michigan 48121-6251. El procesamiento de las solicitudes de reembolso enviadas a esta dirección puede tardar hasta 60 días. Su recibo original le será regresado. Comuníquese con el Centro de Relación con Clientes al 1-866-436-7332 para obtener información detallada relacionada con el programa de reembolso de Ford y los requisitos de documentación. ¿Qué pasa si usted ya no es el propietario del vehículo? Si usted ya no es el propietario del vehículo y tiene la dirección del propietario actual, le solicitamos que le reenvíe esta carta. Usted recibió este aviso porque las regulaciones del gobierno exigen el envío de notificaciones al propietario conocido más reciente del registro. Nuestros registros se basan principalmente en datos estatales y de propiedad, que indican que usted es el propietario actual del vehículo. ¿Podemos hacer algo más por usted? Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno, comuníquese con el Gerente de Servicio de su distribuidor para solicitar ayuda. PROPIETARIOS MINORISTAS: Si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al 1-866-436-7332 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es ford.com/support. Las personas con problemas de audición pueden llamar al 1-800-232-5952 (TDD). Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m. (hora del este). PROPIETARIOS DE FLOTAS: Si tiene dudas o preguntas, comuníquese con nuestro Centro de contacto de Ford Pro al 1-800-34-FLEET, elija la opción n.° 1 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es fleet.ford.com. Los representantes atienden de lunes a viernes de 7:00 a.m. a 11:00 p.m. y sábado de 7:00 a.m. a 5:00 p.m. (hora del este). PROPIETARIOS DE CASAS RODANTES: Si tiene dudas o preguntas, comuníquese con nuestro Centro de Asistencia a Clientes de Casas Rodantes sin cargo al 1-866-906-9811. Los representantes se encuentran disponibles las 24 horas del día. Si continúa con dificultades para reparar su vehículo en un tiempo razonable o sin cargo, le sugerimos que escriba al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o bien que llame sin cargo a la línea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visite NHTSA.gov. Referencia: Campaña de seguridad 22V925 de la NHTSA. Gracias por su atención en este asunto sumamente importante. Ford, División de Servicio al Cliente 4 of 4 A/4/000001/1 04783 22S76 PA/DTB1P2S761 © Copyright 2023 Ford, División de Servicio al Cliente

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Ó Copyright 2023 Ford Motor Company Stacy L. Balzer Ford Motor Company Operating Director P. O. Box 1904 Service Engineering Operations Dearborn, Michigan 48121 Ford Customer Service Division February 6, 2023 TO: All U.S. Ford and Lincoln Dealers SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Advance Notice – Safety Recall 22S76 – Supplement #1 Certain 2021 – 2022 Model Year F59 and 2022 – 2023 Model Year E-Series Vehicles Inspect Fuel Tank Paint REF: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Advance Notice – Safety Recall 22S76 Dated December 15, 2022 New! REASON FOR THIS SUPPLEMENT • Service Action: The parts availability date has been updated to second quarter 2023. AFFECTED VEHICLES Vehicle Model Year Assembly Plant Build Dates F59 CHASSIS 2021 DETROIT CHASSIS November 1, 2021 through December 28, 2021 2022 January 4, 2022 through March 16, 2022 E-Series 2022 OHIO November 16, 2021 through February 10, 2022 2023 January 19, 2022 through March 1, 2022 Affected vehicles are identified in OASIS and FSA VIN Lists. REASON FOR THIS SAFETY RECALL In some of the affected vehicles, due to excessive sheet metal dry lube present during paint operation and/or inadequate paint drying time, the external paint on the fuel tank may not adhere properly, leading to paint peeling and possible long-term corrosion. If a leak occurs due to corrosion, a Diagnostic Trouble Code (DTC) code – one of P0456, P0442, P0455, P0457 – may be set. A Malfunction Indicator Lamp (MIL) may illuminate, or a fuel odor or liquid fuel may be observed. A fuel leak in the presence of an ignition source could potentially result in a fire. New! SERVICE ACTION DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this safety recall. A complete Dealer Bulletin will be provided to dealers the second quarter of 2023, when it is anticipated that parts ordering information and repair instructions will be available to support this safety recall. IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is published. Opening an RO against an Awareness or Advance Notice will result in warranty rejections against a recall. Ó Copyright 2023 Ford Motor Company CUSTOMER NOTIFICATION Owners of record will be notified that parts are not available for this program via first-class mail during the week of February 6, 2023. A second owner letter will be mailed after repair instructions and parts ordering information have been provided to dealers. PLEASE NOTE: Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery. DEALER-OPERATED RENTAL VEHICLES The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice. QUESTIONS & ASSISTANCE For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab. Sincerely, Stacy L. Balzer

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Ó Copyright 2023 Ford Motor Company Stacy L. Balzer Ford Motor Company Operating Director P. O. Box 1904 Service Engineering Operations Dearborn, Michigan 48121 Ford Customer Service Division March 29, 2023 TO: All U.S. Ford and Lincoln Dealers SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 22S76 Certain 2021 – 2022 Model Year F59 and 2022 – 2023 Model Year E-Series Vehicles Inspect Fuel Tank Paint REF: Advance Notice – Safety Recall 22S76 – Supplement #1 Dated February 6, 2023 AFFECTED VEHICLES Vehicle Model Year Assembly Plant Build Dates F59 CHASSIS 2021 DETROIT CHASSIS November 1, 2021 through December 28, 2021 2022 January 4, 2022 through March 16, 2022 E-Series 2022 OHIO November 16, 2021 through February 10, 2022 2023 January 19, 2022 through March 1, 2022 US population of affected vehicles: 11,047. Affected vehicles are identified in OASIS and FSA VIN Lists. REASON FOR THIS SAFETY RECALL In some of the affected vehicles, due to excessive sheet metal dry lube present during paint operation and/or inadequate paint drying time, the external paint on the fuel tank may not adhere properly, leading to paint peeling and possible long-term corrosion. If a leak occurs due to corrosion, a Diagnostic Trouble Code (DTC) code – one of P0456, P0442, P0455, P0457 – may be set. A Malfunction Indicator Lamp (MIL) may illuminate, or a fuel odor or liquid fuel may be observed. A fuel leak in the presence of an ignition source could potentially result in a fire. SERVICE ACTION Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to inspect the fuel tank for peeling paint and if found, replace the tank. This service must be performed on all affected vehicles at no charge to the vehicle owner. OWNER NOTIFICATION MAILING SCHEDULE Owner letters are expected to be mailed the week of April 10, 2023. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter. PLEASE NOTE: Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $26,315 per vehicle. Correct all vehicles in your new vehicle inventory before delivery. Ó Copyright 2023 Ford Motor Company ATTACHMENTS Attachment I: Administrative Information Attachment II: Labor Allowances and Parts Ordering Information Attachment III: Technical Information Owner Notification Letters Recall Reimbursement Plan QUESTIONS & ASSISTANCE For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab. Sincerely, Stacy L. Balzer Ó Copyright 2023 Ford Motor Company ATTACHMENT I Page 1 of 3 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 22S76 Certain 2021 – 2022 Model Year F59 and 2022 – 2023 Model Year E-Series Vehicles Inspect Fuel Tank Paint OASIS ACTIVATION OASIS was activated on December 15, 2022. FSA VIN LISTS ACTIVATION FSA VIN Lists have been available through https://web.fsavinlists.dealerconnection.com since December 15, 2022. Owner names and addresses have been available since February 24, 2023. NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall. SOLD VEHICLES • Ford has not issued instructions to stop selling/delivering or driving used vehicles under this safety recall. Owners should contact their dealers for an appointment to have their vehicles remedied as soon as practicable. • Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date. • Correct other affected vehicles identified in OASIS which are brought to your dealership. • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory. STOCK VEHICLES • Correct all affected units in your new vehicle inventory before delivery. • Use OASIS to identify any affected vehicles in your used vehicle inventory. DEALER-OPERATED RENTAL VEHICLES The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting, or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice. TITLE BRANDED / SALVAGED VEHICLES Affected title-branded and salvaged vehicles are eligible for this recall. Ó Copyright 2023 Ford Motor Company ATTACHMENT I Page 2 of 3 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 22S76 Certain 2021 – 2022 Model Year F59 and 2022 – 2023 Model Year E-Series Vehicles Inspect Fuel Tank Paint RENTAL VEHICLES Rental vehicles are not approved for this program. PICK-UP AND DELIVERY All customers affected by this program have the option of complimentary Vehicle Pick-up & Delivery service (at participating dealers) in lieu of a rental vehicle. Refer to EFC12071, 2023 Remote Experience Program, Pickup & Delivery (PDL) Offset section for additional details. OWNER REFUNDS • This safety recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the vehicle. • Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed before the date indicated in the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their option, directly through Ford Motor Company at P.O. Box 6251, Dearborn, MI 48121- 6251. • Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Non-covered repairs, or those judged by Ford to be excessive, will not be reimbursed. • Refunds will only be provided for the cost associated with fuel tank inspection and replacement. REPAIR PHOTO SUBMISSION Ford has requested photo evidence of initial fuel tank inspection for this FSA. For claim reimbursement please submit photos that clearly show the vehicle VIN, and fuel tank peeling paint. • Photos can be attached using the Mobile PTS “Report a Vehicle Concern”. You can access Mobile PTS using your mobile device at: https://m.fordtechservice.dealerconnection.com/. Note: If you have never used the Web-Based report a vehicle concern- you will need to create your User Profile before accessing “Report a Vehicle Concern” on Mobile PTS. Instructions on how to create a user profile and submit photos can be found in EFC08860. Note: Ensure that your “User Profile” is added/updated to include your STARS ID. This can be done by accessing your User Profile directly at: https://www.gcr.dealerconnection.com/asp/DealerProfile.asp. • After completing the report entry form you can upload a maximum of 5 attachments at once. o If submitting more than one attachment (photo), the files must be saved to the mobile device you’re using, before submitting the report. o If submitting one attachment (photo), you can capture the photo during the report submission when asked to add the attachment. Ó Copyright 2023 Ford Motor Company ATTACHMENT I Page 3 of 3 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 22S76 Certain 2021 – 2022 Model Year F59 and 2022 – 2023 Model Year E-Series Vehicles Inspect Fuel Tank Paint ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS) Additional repairs identified as necessary to complete the FSA should be managed as follows: • For related damage and access time requirements, refer to the Warranty and Policy Manual / Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances for FSAs / Related Damage. • For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is required, although related damage must be on a separate repair line with the “Related Damage” radio button checked. o Ford vehicles – 3 years or 36,000 miles • For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval Request to the SSSC Web Contact Site before completing the repair. CLAIMS PREPARATION AND SUBMISSION • Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS) online. o When entering claims, select claim type 31: Field Service Action. The FSA number 22S76 is the subcode. o For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide. • Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a separate repair line from the FSA with the same claim type and subcode as described in Claim Entry above. IMPORTANT: Click the Related Damage Indicator radio button. • Refunds: Submit refunds on a separate repair line. – Program Code: 22S76 – Misc. Expense: ADMIN – Misc. Expense: REFUND – Misc. Expense: 0.2 Hrs. o Multiple refunds should be submitted on one repair line and the invoice details for each repair should be detailed in the comments section of the claim. • Pickup & Delivery: Refer to EFC12071, 2023 Remote Experience Program, Pickup & Delivery (PDL) Offset section for additional details. Ó Copyright 2023 Ford Motor Company ATTACHMENT II Page 1 of 2 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 22S76 Certain 2021 – 2022 Model Year F59 and 2022 – 2023 Model Year E-Series Vehicles Inspect Fuel Tank Paint LABOR ALLOWANCES Description Labor Operation Labor Time Inspect fuel tank paint 22S76A 0.3 hours Replace fuel tank as required 22S76B 1.9 hours Photo submission 22S76ZZ 0.2 hours PARTS REQUIREMENTS / ORDERING INFORMATION Inspection-Only Parts Requirements Parts are not required if no peeling paint is found Special Program Part Ordering To place an order for the fuel tank, submit a Special Program order in the DOW system. SSSC contact is not required to order K-Coded parts on this program. More information can be found in EFC 10642. Part Number Description Order Quantity Claim Quantity 9C2Z-9002-C Fuel Tank (E-Series 40 gal) As required 9C2Z-9002-E Fuel Tank (E-Series 55 gal) As required CC3Z-9002-D Fuel Tank (F-59) As required Dealers will be notified via a DOES II communication if circumstances warrant a change in part supply strategy and when open ordering resumes. Order the parts below through normal order processing channels: Part Number Description Order Quantity Claim Quantity 4L3Z-9276-AA O-ring gasket 1 1 To guarantee the shortest delivery time, an emergency order for parts must be placed. DEALER PRICE For the latest prices, refer to DOES II. PARTS RETENTION, RETURN, & SCRAPPING Follow the provisions of the Warranty and Policy Manual, Section 1 – WARRANTY PARTS RETENTION AND RETURN POLICIES. If a replaced part receives a scrap disposition, the part must be scrapped by all applicable local, state, and federal environmental protection and hazardous material regulations. Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. Ó Copyright 2023 Ford Motor Company ATTACHMENT II Page 2 of 2 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 22S76 Certain 2021 – 2022 Model Year F59 and 2022 – 2023 Model Year E-Series Vehicles Inspect Fuel Tank Paint EXCESS STOCK RETURN The excess stock returned for credit must have been purchased from Ford Customer Service Division by Policy Procedure Bulletin 4000. REPLACED FSA PARTS INSPECTION AND SIGN OFF Effective March 1st, 2021, all parts replaced as part of an FSA repair with a repair order open date of March 1st, 2021, or later must be inspected and signed off on the repair order by a member of your dealer fixed operations management team or an employee of the task has been delegated to. If the task is to be delegated to a non-management employee, the employee needs to be someone other than the technician who completed the repair and needs to understand the importance of completing this task consistently and accurately. • All parts replaced as part of an FSA repair should be returned to the parts department following the Warranty Parts Retention and Return Policies. • Inspect the replaced parts to verify the FSA repair was completed. • If the FSA repair is found to be complete, the designated employee signs the repair order line or parts return stamp area (electronic or hand signed) for the FSA repair indicating the parts were inspected and validated to have been replaced. • After the parts have been inspected, they should be handled based on the guidance in the parts status report in the Online Warranty System (Hold, Return, CORE, Scrap, etc.). • This process is subject to review during warranty audits for FSA repairs with a repair order open date of March 1st, 2021, or later. Any eligible FSA claims requiring parts replacement found not to have been inspected and signed off during a warranty audit will be subject to chargeback and consideration for enrollment into the Dealer Incomplete Recall Repair Process. Note: Other approvals (electronic or handwritten) for add-on repair lines, dealer-owned vehicle repairs, and repeat repairs do not qualify as FSA parts inspection approvals. The post-repair FSA parts inspection process (electronic or handwritten) is independent of other warranty approval requirements. The approval by the designated employee implies that the FSA parts were found to be replaced and must be able to be identified on the Repair Order. If multiple FSAs require approval on a single Repair Order, each applicable occurrence will require individual post-repair approval by the designated employee. ATTACHMENT III PAGE 1 OF 2 SAFETY RECALL 22S76 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 03/2023 CERTAIN 2021-2022 MODEL YEAR F-59 AND 2022-2023 MODEL YEAR E-SERIES VEHICLES — INSPECT FUEL TANK PAINT SERVICE PROCEDURE 1. Position the vehicle on a hoist. Follow the Workshop Manual (WSM) Procedures in Section 100-02. 2. Locate the perimeter of the fuel tank sides from approximately two inches above the weld flange down to and including the weld flange as well as the braze areas extending approximately one inch around each of the fuel filler neck tube and vent tube on the side of the tank. See the yellow highlighted areas in Figures 1 and 2. FIGURE 1 PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22211A Front of Vehicle FIGURE 2 22211B Front of Vehicle ATTACHMENT III PAGE 2 OF 2 SAFETY RECALL 22S76 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 03/2023 FIGURE 3 SEATBELT PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22211C METAL ANCHOR EYELET PASS CLEAN WELD SEAM MINOR LOCALIZED BUBBLING NOT ON THE WELD SEAM 3. Inspect the areas shown in Figures 1 and 2 for signs of extended bubbling, extensive cracking, flaking, and/or peeling. Are there signs of extended bubbling, extensive cracking, flaking, and/or peeling on or near the weld seam, fuel filler neck tube and vent tube, or sides of the fuel tank? See Figures 3 and 4. No – Passes inspection. This recall is complete. Yes – Does not pass inspection. Capture a clear photo of the suspect areas and submit the photo to Special Service Support Center (SSSC). Once approval has been given, replace the fuel tank. Follow the WSM Procedures in Section 310-01. FIGURE 4 SEATBELT 22211D METAL ANCHOR EYELET FAIL BUBBLING AND CRACKING IN SEAM LARGE/EXTENDED BUBBLING EXTENSIVE FLAKING, CRACKING, & PEELING Version 04-23-19 Ford Motor Company Recall Reimbursement Plan for 22S76 Ford and Lincoln dealers are in the best position to quickly and efficiently process reimbursement requests. However, federal legislation requires all motor vehicle manufacturers to establish processes through which customers may seek recall reimbursement directly from the manufacturer or the dealers. Regarding the specific reimbursement plan for Recall # 22S76, owners who have paid for service to remedy the defect or noncompliance must have had that service performed before April 28, 2023. After this date, if repairs related to this recall are performed by a non-Ford repair facility in an emergency, customers must submit any refund requests through their dealership. As required by this federal regulation, Ford Motor Company submitted the details of its latest General Recall Reimbursement Plan in a letter to the National Highway Traffic Safety Administration (NHTSA) in May 2021. The following is the text of that letter and the Plan: General Recall Reimbursement Plan (As submitted to the NHTSA) Under the requirements outlined in 49 CFR Part 573 and Part 577 of the Code of Federal Regulations, Ford Motor Company (Ford) is submitting the required information about our general reimbursement plan for the cost of remedies paid for by vehicle owners before they are notified of a related safety recall. Set forth below is Ford’s general plan to reimburse owners and purchasers for costs incurred for remedies in advance of notification of potential safety-related defects or noncompliance according to Part 573.6 (c)(8)(i). This plan has not changed since our February 20, 2019 submission. Reimbursement Notification Ford’s notice to a vehicle owner in accordance with 49 CFR Part 577 will indicate that Ford is offering a refund if the owner paid to have service to remedy the defect or noncompliance before a specified ending date. In accordance with Part 573.13 (c)(2), this ending date will be defined as a minimum of ten calendar days after the date on which Ford mailed the last of its Part 577 notifications to owners, and will be indicated in the specific reimbursement plan available to owners for an individual recall. This notice will direct owners to seek eligible reimbursement through authorized dealers or, at their option, directly through Ford at the following address: Ford Motor Company P.O. Box 6251 Dearborn, MI 48121-6251 Ford notes that this rule allows for the identification of a beginning date for reimbursement eligibility. Under the rule, an owner who paid to remedy the defect or noncompliance before the identified beginning date would not be eligible for reimbursement. Ford generally has not established such a beginning date for reimbursement eligibility and does not presently anticipate changing this general policy. However, in any case, where Ford determines a beginning date is appropriate, Ford will indicate that date in the owner’s notice. As permitted by 577.11(e), Ford may not include a reimbursement notification when all vehicles are well within the warranty period, subject to approval by the agency. Version 04-23-19 Costs to be Reimbursed For vehicles, reimbursement will not be less than the lesser of: • The amount paid by the owner for the remedy that specifically addressed and was reasonably necessary to correct the defect or noncompliance that is the subject of the recall, or • The cost of parts for the remedy (to be no more than the manufacturer’s list retail price for authorized part(s), plus associated labor at local labor rates, miscellaneous fees (such as disposal of waste), and taxes. For replacement equipment, reimbursement will be the amount paid by the owner for the replacement item (limited by the amount of the retail list price of the defective or noncompliant item that was replaced, plus taxes, where the brand or model purchased by the owner was different from the brand or model that was the subject of the recall). If the item of motor vehicle equipment was repaired, the reimbursement provisions identified above for vehicles will apply. Ford notes that costs incurred by the owner within the period during which Ford’s original or extended warranty would have provided for a free repair of the problem will not be eligible for reimbursement, as provided by Part 573.13 (d)(1). Entities Authorized to Provide Reimbursement Ford will continue to use authorized dealers to reimburse owners under the specific reimbursement plans for a particular recall and will encourage owners to pursue requests for reimbursement directly through dealers to expedite reimbursement. Ford will also provide a mailing address to which customers can, at their option, send requests for reimbursement directly to Ford, as previously noted. Requests for reimbursement sent directly to Ford may take up to 60 days to process. Whether the owner chooses to pursue reimbursement requests through a dealer or directly through Ford, the owner will be directed to submit the required documentation, upon which reimbursement eligibility will be determined. Required Documentation The reimbursement determination will depend upon the information provided by the customer. Consistent with Part 573.13 (d)(4) the following information must be submitted: • Claimant’s name and address. • Vehicle make, model, and model year. • Vehicle identification number (VIN) and, for replacement equipment, a description of such equipment or, for tires, the model, size, and TIN (DOT code). • Identification of the recall number (either the Ford recall number or the NHTSA recall number). • Identification of the owner of the recalled vehicle at the time that the pre-notification remedy was obtained. • An original receipt for the pre-notification remedy that includes a breakdown of the amount for parts, labor, other costs, and taxes, including costs for the replacement item. Where the receipt covers work other than to address the recall or noncompliance, Ford may require the claimant to separately identify costs that are eligible for reimbursement. • If the remedy was obtained during the warranty period, documentation indicating that the warranty was not honored or the warranty repair did not correct the problem related to the recall. Failure to submit all of the above information may result in the denial of the reimbursement request. Version 04-23-19 Additional Information The Part 577 required owner notice will provide a toll-free telephone number through which specific information about the reimbursement plan can be requested from Ford. This general reimbursement plan will be incorporated into notifications according to Part 573.6 by reference. Information specific to an individual recall also may be incorporated into the Part 573.6 notification.

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