NHTSA ID Number: 10054992
Manufacturer Communication Number: TSB-14-0013
Summary
FORD
: SOME VEHICLES MAY HAVE A BROKEN LATCH OR THE LATCH HOUSING IS CRACKED. MODEL 2013 C-MAX, 2013-2014 ESCAPE. *PE
4 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FORD | C-MAX ENERGI | 2013 |
| FORD | C-MAX HYBRID | 2013 |
| FORD | ESCAPE | 2013-2014 |
FORD:
2013 C-MAX
FORD:
2013-2014 Escape
ISSUE:
Some 2013-2014 Escape built on or before 11/4/2013 and 2013 C-MAX vehicles built on or before 11/5/2013 may exhibit a broken center console latch or latch housing cracked.
ACTION:
Follow the Service Procedure Steps to correct the condition.
SERVICE PROCEDURE
- Remove the armrest lid inner liner with a plastic trim tool. Start at the top of the lid and work down each side. (Figures 1-3)
Figure 1 – 14-0013
- Save the spring loaded latch handle and rod assembly. (Figure 4)
Figure 2 – 14-0013
- Remove the latch housing from the armrest. (Figure 5)
Figure 3 – 14-0013
- Install the new latch housing. Torque the 3 fasteners to 1.9 Nm +/- 0.3 Nm (16.8 lb-in +/- 2.7 lb-in).
- Snap in the new armrest lid inner liner. (Figure 6)
Figure 4 – 14-0013
- If the spring and rod assembly were loose from the handle assembly, install the spring into the handle slots on both sides and slide the rod through. (Figures 7 and 8)
Figure 5 – 14-0013
- Install the spring loaded latch handle into the latch housing. (Figures 9 and 10)
Figure 6 – 14-0013
| PART NUMBER | PART NAME |
| CJ5Z-7806162-A | Latch Housing |
| CJ5Z-7804610-AA | Lid Inner Liner |
1 Associated Document
Service Bulletin Document
TSB-14-0013
- Made in the USA from high-quality recycled plastics
- 4 multi-sized cup holders
- Keeps items out of sight in large and secure storage area
- Allocate extra space to items you need with coins now sorted and allocated with front dispenser
- 27 x 8.5 x 11.5 inches (LWH)
- 【24L Large-Capacity Storage】This 20"L x 9.65"W x 13.78"H extra-large 24L center console keeps your cabin clutter-free. Perfect for storing notebooks, tools, snacks, tablets, tissues, and daily essentials—big enough for long trips or family use without taking over your floor space.
- 【Designed for Minivans, SUVs & Trucks】Engineered to fit between front seats or bench seats in most Minivans, SUVs, and Midsize Trucks. The slim profile slides neatly into narrow gaps, maximizing unused interior space while enhancing overall cabin organization.
- 【Secure Locking Compartment】Features a built-in locking hidden storage vault to safeguard passports, wallets, electronics, and important documents. Ideal for parking at work, school, or travel stops—keeps valuables out of sight and protected.
- 【Dual Cup Holders & Practical Layout】Includes two 2.95" cup holders, dedicated phone slot, and easy-access compartments for keys, pens, and small items. The padded top doubles as a comfortable armrest, turning your cabin into a functional, organized command center.
- 【Tool-Free Stable Installation】Installs in seconds—just place between seats. No drilling or adhesives required. Equipped with anti-slip backing and hook-and-loop fasteners for rock-solid stability during braking, acceleration, and sharp turns.
- Custom Design: This half-sized tray organizer fits for Ford 2015-2020 F150, 2017-2022 F250 F350 F450, 2018-2024 Expedition (Full Console w/Bucket Seats ONLY).
- Optimized Storage & Stability: Adds dedicated compartments to reduce clutter in large consoles. Use with your existing factory tray, or pair two organizers (sold separately) for full coverage with anti-slip rubber pads to prevent movement and noise.
- High Quality: This half-sized tray is made of high-quality ABS plastic material with a matte finish and non-slip rubber pads. Resists scratches and securely holds items like phones, keys, or tools.
- Tool-Free Installation: Ready in seconds – simply place the tray into the console. No assembly or modifications required.
- Complete Package & Support: Includes one half-tray. Contact us for assistance with compatibility or replacements.
- 【Compatibility with】：Engineered for Minivans, SUVs, and Midsize Trucks, ThisCenter Console Between Seat/Bench Organizer, Maximizes cabin storage
- 【Security Meets Comfort】：This innovative flip-top console features a locking, hidden storage vault to safeguard your passport, wallet, and electronics. The padded, synthetic leather armrest ensures luxurious comfort while keeping your valuables out of sight and secure.
- 【Tool-Free Installation】：Simply position the unit between your seats—no drilling, screws, or adhesives needed. Features industrial-strength hook-and-loop fasteners that lock firmly in place, providing rock-solid stability even during sharp turns. Adjust in seconds for a custom, secure fit
- 【A Tidy Command Center】：This isn't just storage—it's your car's new organization hub. Features dedicated, easy-access slots for your phone, keys, pens, and even a hidden trash bin. Two deep cup holders and a tissue box slot keep essentials secure, banishing cabin clutter for good
- 【Dimensional Optimization】：Overall dimensions (20.08"L x 9.29"W x 13.39"H) ensure a universal fit. Center Storage Area Dimensions (L x W x D)13.31x6.69 x6.69 in fits a 10" tablet, while the 13.31" flip-top armrest height is ergonomically tuned for driving comfort
- 🚗【Perfect Fit】:This center console cover is applicable for Ford Explorer 2011 2012 2013 2014 2015 2016 2017 2018 2019.It will fully fit your center console,because we design and produce it according to the model.Please confirm your model before purchasing.
- 🚕【Materials】:The center console cover are made of high-quality artificial leather,which is more durable and comfortable than ordinary leather.
- 🚗【Practicability】:The armrest cover is breathable,comfortable and waterproof,which gives us a comfortable touch and makes it easy to clean.The surface of the product will be clean once the towel is wiped.Don't be afraid to damage the armrest cover.It is thick enough to withstand most external damage and is durable.
- 🚕【Easy installation】：It is easy to install and operate without any tools,just cover the two elastic belts of armrest cover in turn,and then tidy the surface.
- 💖【Purchase Hassle Free】:In our store,we will do our best to serve you.Please contact us at any time when you choose or have questions about the products you purchased,and our customer service will reply to you as soon as possible.
SEOCONTENT-START
FORD: 2013 C-MAX FORD: 2013-2014 Escape ISSUE Some 2013-2014 Escape built on or before 11/4/2013 and 2013 C-MAX vehicles built on or before 11/5/2013 may exhibit a broken center console latch or latch housing cracked. ACTION Follow the Service Procedure Steps to correct the condition. SERVICE PROCEDURE 1. Remove the armrest lid inner liner with a plastic trim tool. Start at the top of the lid and work down each side. (Figures 1-3) Figure 1 – Article 14-0013 2. Save the spring loaded latch handle and rod assembly. (Figure 4) CENTER CONSOLE LATCH BROKEN – LATCH HOUSING CRACKED TSB 14-0013 NOTE: The information contained in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service.The procedures should not be performed by “do-it-yourselfers”. Do not assume that a condition described affects your car or truck. Contact a Ford, Lincoln, or Mercury dealership to determine whether the bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supercede this information with updates.The most recent information is available through Ford Motor Company’s on-line technical resources. Copyright © 2014, Ford Motor Company Online Publication Date January 20, 2014 PAGE1 Figure 2 – Article 14-0013 3. Remove the latch housing from the armrest. (Figure 5) Figure 3 – Article 14-0013 4. Install the new latch housing. Torque the 3 fasteners to 1.9 Nm +/- 0.3 Nm (16.8 lb-in +/- 2.7 lb-in). 5. Snap in the new armrest lid inner liner. (Figure 6) Figure 4 – Article 14-0013 6. If the spring and rod assembly were loose from the handle assembly, install the spring into the handle slots on both sides and slide the rod through. (Figures 7 and 8) TSB 14-0013 (Continued) PAGE2 Figure 5 – Article 14-0013 7. Install the spring loaded latch handle into the latch housing. (Figures 9 and 10) Figure 6 – Article 14-0013 PART NUMBER PART NAME CJ5Z-7806162-A Latch Housing CJ5Z-7804610-AA Lid Inner Liner OPERATION DESCRIPTION TIME 140013A 2013-2014 Escape, 2013 C-MAX: Replace The Latch Housing And Lid Inner Liner Following The Service Procedure (Do Not Use With Any Other Labor Operations) 0.3 Hr. WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage TSB 14-0013 (Continued) PAGE3 Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. DEALER CODING BASIC PART NO. CONDITION CODE 7806162 01 TSB 14-0013 (Continued) PAGE4
SEOCONTENT-END
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I could not have installed the console latch without the directions on this website. The parts have complicated shapes that make them difficult to install and the order of installing them is not obvious. I’m grateful for the help.