Center Console Latch Broken – 2013 Ford C-MAX & 2013-2014 Escape

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NHTSA ID Number: 10054992

Manufacturer Communication Number: TSB-14-0013

 

Summary

FORDeBay: SOME VEHICLES MAY HAVE A BROKEN LATCH OR THE LATCH HOUSING IS CRACKED. MODEL 2013 C-MAX, 2013-2014 ESCAPE. *PE


2014 Ford Escape
2014 FordeBay Escape

 


4 Affected Products

Vehicles

MAKE MODEL YEAR
FORDeBay C-MAX ENERGI 2013
FORDeBay C-MAX HYBRID 2013
FORDeBay ESCAPE 2013-2014

 


FORDeBay:

2013 C-MAX

FORDeBay:

2013-2014 Escape

 

ISSUE:

Some 2013-2014 Escape built on or before 11/4/2013 and 2013 C-MAX vehicles built on or before 11/5/2013 may exhibit a broken center console latch or latch housing cracked.

 

ACTION:

Follow the Service Procedure Steps to correct the condition.

 

SERVICE PROCEDURE

  1. Remove the armrest lid inner liner with a plastic trim tool. Start at the top of the lid and work down each side. (Figures 1-3)
armrest lid inner liner

Figure 1 – 14-0013

 

  1. Save the spring loaded latch handle and rod assembly. (Figure 4)
spring loaded latch handle and rod assembly

Figure 2 – 14-0013

 

  1. Remove the latch housing from the armrest. (Figure 5)
latch housing

Figure 3 – 14-0013

 

  1. Install the new latch housing. Torque the 3 fasteners to 1.9 Nm +/- 0.3 Nm (16.8 lb-in +/- 2.7 lb-in).
  2. Snap in the new armrest lid inner liner. (Figure 6)
armrest lid inner liner

Figure 4 – 14-0013

 

  1. If the spring and rod assembly were loose from the handle assembly, install the spring into the handle slots on both sides and slide the rod through. (Figures 7 and 8)
spring and rod assembly

Figure 5 – 14-0013

 

  1. Install the spring loaded latch handle into the latch housing. (Figures 9 and 10)
Center Console Latch Broken - 2013 Ford C-MAX & 2013-2014 Escape | tb10511a

Figure 6 – 14-0013

 

PART NUMBERPART NAME
CJ5Z-7806162-ALatch Housing
CJ5Z-7804610-AALid Inner Liner

 


1 Associated Document

Service Bulletin Document

TSB-14-0013

SB-10054992-2467.pdf 643.81KB

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Last update on 2025-04-19 / Affiliate links / Images from Amazon Product Advertising API


 

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1 thought on “Center Console Latch Broken – 2013 Ford C-MAX & 2013-2014 Escape”

  1. I could not have installed the console latch without the directions on this website. The parts have complicated shapes that make them difficult to install and the order of installing them is not obvious. I’m grateful for the help.

    Reply

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