| TSB 14-0023 | HEADLINER DROPPING DOWN AND/OR LOOSE AT REAR WINDOW GLASS |
FORD : | 2011-2014 Taurus |
ISSUE:
Some 2011-2014 Taurus vehicles may exhibit a loose or dropping down of the headliner at the rear window glass, mainly around the High Mounted Stop Lamp area.
This may be caused by the headliner mounting brackets separating from the headliner.
ACTION:
Follow the Service Procedure steps to correct this condition.
SERVICE PROCEDURE
- Remove the headliner from the vehicle. Refer to Workshop Manual (WSM), Section 501-05.
- Place the headliner on a work table and carefully remove any of the original adhesive from the mounting brackets and headliner surface.
- Apply Motorcraft Plastic Bonding Adhesive, to the back of the mounting brackets.
- Using mild pressure seat the mounting brackets in their original locations and allow the adhesive to cure for 45 minutes.
- Install the headliner. Refer to WSM, Section 501-05.
TA-9
Genuine Ford Accessories (TA-9) Plastic Bonding Adhesive - 1.7 oz.
Last update on 2026-06-10 / Affiliate links / Images from Amazon Product Advertising API | Motorcraft Plastic Bonding Adhesive |
| OPERATION | DESCRIPTION | TIME |
|---|---|---|
| 140023A | 2011-2014 Taurus: Reattach Brackets To Headliner Following The Service Procedure Includes Time To Remove And Install Headliner. | 4.3 Hrs. |
| MT140023 | Additional Time Remove And Install Equipment That Would Interfere With The Removal Of The Headliner Police Vehicles Only. | Actual Time |
WARRANTY STATUS
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
DEALER CODING
| BASIC PART NO. | CONDITION CODE |
| 5451916 | 24 |
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Last update on 2026-06-18 / Affiliate links / Images from Amazon Product Advertising API
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Last update on 2026-06-18 / Affiliate links / Images from Amazon Product Advertising API
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