NHTSA ID Number: 10209028
Manufacturer Communication Number: SSM 50571
Summary
Some 2018-2021 Expedition and 2020-2021 Explorer vehicles may intermittently exhibit doors unable to lock/unlock and/or difficult to open in freezing temperatures. This may be due to water entering the interior door latch lock indicator cable assembly. To resolve the condition, replace the affected latch and cable assembly per Workshop Manual (WSM), Section 501-14. Use the latest level service parts only.
APPLICABLE VEHICLES
2020 – 2021 CAR: TW U625N EXPLORER
2018 – 2021 TRUCK: B8 U553N EXPEDITION
6 Affected Products
Vehicles
1 Associated Document
Manufacturer Communications
SSM 50571 – 2018-2021 Expedition And 2020-2021 Explorer – Doors Intermittently Unable To Lock/Unlock And/Or Difficult To Open In Freezing Temperatures
NHTSA ID Number: 10208340
Manufacturer Communication Number: SSM 50543
Summary
Some 2021-2022 F-150 vehicles may intermittently exhibit doors unable to lock/unlock and/or difficult to open in freezing temperatures. This may be due to moisture from rain/snow entering the interior door latch lock indicator cable assembly. An updated interior door handle cable and door latch lock indicator cable assembly (front right side-15221A00 / front left side-15221A01; rear right side-1640180 / rear left side-1640181 ) has been released to prevent moisture intrusion. If this condition is experienced in freezing temperatures, the interior door handle cable and door latch lock indicator cable assembly should only be replaced, not the latch assembly. Refer to Workshop Manual (WSM), Section 501-14. For claiming, use causal part: 15221A00, 15221A01, 1640180, or 1640181 and applicable labor operations in Section 12 of the Service Labor Time Standards (SLTS) Manual.
1 Associated Document
Manufacturer Communications
SSM 50543 – 2021-2022 F-150 – Doors Intermittently Unable To Lock/Unlock And/Or Difficult To Open In Freezing Temperatures
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