NHTSA ID Number: 10211708
Manufacturer Communication Number: TSB 22-2169
Summary
Some Escape 2020-2022 plug-in hybrid electric vehicle (PHEV) and 2021-2022 Corsair PHEV may exhibit a 12-volt battery discharged while the vehicle is plugged in during the high voltage battery charging and/or inoperative level 2 charger (220/240 volts) at customer’s residence but charging performance operates as intended at a dealership or other locations. This may be due to the software in the battery charger control module (BCCM) (also known as secondary on-board diagnostic module (SOBDM)) and/or differences in local electrical power grids for the level 2 charger. To correct the condition, follow the Service Procedure to reprogram various modules starting with the powertrain control module (PCM).
Model:
2020-2022 Escape – PHEV
2021-2022 Corsair – PHEV
Issue: Some Escape 2020-2022 plug-in hybrid electric vehicle (PHEV) and 2021-2022 Corsair PHEV may exhibit a 12-volt battery discharged while the vehicle is plugged in during the high voltage battery charging and/or inoperative level 2 charger (220/240 volts) at customer’s residence but charging performance operates as intended at a dealership or other locations. This may be due to the software in the battery charger control module (BCCM) (also known as secondary on-board diagnostic module [SOBDM]) and/or differences in local electrical power grids for the level 2 charger. To correct the condition, follow the Service Procedure to reprogram various modules starting with the powertrain control module (PCM).
Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:
- One of the following vehicles:
-
- 2020–2022 Escape
-
- 2021-2022 Corsair
- PHEV
- At least one of the following conditions:
-
- Level 2 charger (220/240 volts) intermittent and/or inoperative at customer’s residence
Service Procedure
1. Connect a battery charger to the 12-volt battery.
NOTE: To prevent the battery saver mode from activating on the vehicle, make sure the negative cable of the charger is installed on a chassis or engine ground, and not the 12-volt battery negative terminal. Do not have the vehicle plugged into the high voltage battery charger during programming. This can cause incorrect module programming. Make sure only the 12-volt battery charger is installed.
2. Reprogram the PCM using the latest software level of the Ford Diagnosis and Repair System (FDRS).
3. Check the availability for software updates on the following modules and update as required:
- Secondary on-board diagnostic control module (SOBDM)
- Secondary on-board diagnostic control module B (SOBDM-B) – Corsair only
- Secondary on-board diagnostic control module C (SOBDM-C)
- Battery energy control module (BECM)
- Battery energy control module B (BECMB)
- Anti-lock brake system (ABS) module
NOTE: Only one module may be updated at a time.
2 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| FORD | ESCAPE HYBRID | 2020-2021 |
1 Associated Document
Manufacturer Communications
22-2169
29 April 2022
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Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Emissions Warranty/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/Emissions Warranty/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description Operation No. Time 2020–2022 Escape 2021-2022 Corsair PHEV: Reprogram The Appropriate Modules As Required By The Software Update And Service Procedure (Do Not Use With Any Other Labor Operations) MT222169 Actual Time Repair/Claim Coding Causal Part: RECALEM Condition Code: 04
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