Clunk/Thump/Rattle Noise From The Front And/Or Rear When Going Over Bumps

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NHTSA ID Number: 10216959

Manufacturer Communication Number: SSM 50972

Summary

Some 2021-2022 F-150 Raptor vehicles built on or before 16-Jun-2022 may experience a clunk, thump, and/or rattle noise from the front and /or rear when going over bumps. This may be due to a concern with the shock absorbers. Refer to Workshop Manual (WSM), Sections 100-04 and 204-00 to perform the appropriate noise, vibration and harshness (NVH) diagnosis and inspections. If diagnosis leads to a shock absorber, replace only the affected shock absorber(s). Refer to WSM, Sections 204-01B (front) and/or 204-02 (rear). For claiming, use causal part 18124 (front) or 18125 (rear) and applicable labor operations in Section 03 (front) and/or Section 05 (rear) of the Service Labor Time Standards (SLTS) Manual.

2 Affected Products

Vehicle

MAKE	MODEL	YEAR

FORD	F-150	2021-2022

1 Associated Document

Manufacturer Communications

SSM 50972
2021-2022 F-150 Raptor – Clunk/Thump/Rattle Noise From The Front And/Or Rear When Going Over Bumps – Built On Or Before 16-Jun-2022

https://www.nhtsa.gov/recalls?nhtsaId=10216959

MC-10216959-0001.pdf 100.378KB

⬇ Download PDF (98.03 KB)

Bestseller No. 1

BL3Z18124J Pair Front Shock Absorber Strut Assembly Fit for 2011-2014 Ford F-150 FX4/SVT Raptor/Platinum/XL/XLT [3.5L 3.7L 5.0L 6.2L] - Replaces OE ASH12263, ASH-12263, BL3Z18124J

🚘【Part Number】BL3Z18124H, BL3Z18124J, ASH12262, BL3Z-18124-H, BL3Z-18124-J, ASH-12262.
🚘【Compatible with】Air Suspension Shock Absorber Strut Compatible with Ford F-150 2010-2014.
🚘【Premium Materials】Shock absorbers feature the same quality as OEM parts. Utilizing German shock absorber oil ensures excellent lubrication. Japanese high-strength metal tubes resist pressure and wear without bending. High-quality sealing valves prevent oil leakage. Long service life.
🚘【Easy installation】Easy to install. To improve installation efficiency, it is recommended that installation be completed under the guidance of a professional.
🚘【Attention】Please check the part number of the product before purchasing to confirm the part number you need. The peace of mind of our customers is our happiness. After purchase, you will need to provide your VIN number to confirm the accuracy of your purchase.

Bestseller No. 2

HL3Z-18124-B 2PCS Front Shock Strut Assembly Fit for 2017-2024 Ford F-150 Raptor, Fit for 2017-2019 Ford F-150 King Ranch, Platinum, SSV, XL, XLT Replaces HL3Z-18124-D HL3Z-18124-A

【Compatible Vehicles】Fit for 2017-2024 Ford F-150 Raptor, Fit for 2017-2019 Ford F-150 King Ranch, Lariat, Limited, Fit for 2017-2019 Ford F-150 Platinum, Raptor, SSV, XL, XLT, Fit for 2018 2019 Ford F-150 Police Responder
【OEM Part Number】HL3Z-18124-C, HL3Z-18124-B, HL3Z-18124-A HL3Z-18124-D, HL3Z18124C，HL3Z18124B, HL3Z18124A, HL3Z18124D
【Notice】Please double check the part number/model /illustrations before purchasing to insure fitment. Please provide us with your car's VIN number if you are unsure whether our parts will fit your car. Any question, feel free to contact us at any time
【Comfortable Driving】Advanced damping technology can effectively absorb bumps and vibrations on the road, ensuring a smooth and comfortable driving experience on all trips. Whether it's a city road or a rugged mountain road, the shock absorber can make your trip more enjoyable
【Package Included & Service】Comes with 2 x Front Shock, no worries about the reassembly. If you are unable to install this part by yourself, it is recommended that you seek help from a professional mechanic

Bestseller No. 3

Detroit Axle - 6pc Struts Shocks Kit for 4WD 2009-2013 Ford F-150 (Excludes Raptor) Front Ready Struts with Coil Spring Sway Bar Links + Rear Shock Absorbers 2010 2011 2012 Replacement Suspension

Struts Shocks Kit Replacement for 2009 Ford F-150 (4WD) - [2010 Ford F-150 (4WD; FX4, King Ranch, Lariat, Platinum, STX, XL, XLT Only)] - 2011 2012 2013 Ford F-150 (4WD; 3.5L, 3.7L, 5.0L Only)
Struts Kit Includes: 2x Front Struts & Coil Spring + 2x Rear Shock Absorbers + 2x Front Sway Bar End Links
Detroit Axle Strut Assemblies are Complete and Ready for Installation with no Additional Work or Special Tool Required for Installation
Shock Absorber is an Important Part of a Vehicle Suspension. The Purpose of the Shock Absorber is to Limit the Amount of Vehicle Body Roll, During Turns and Movement Over Terrain.
The Products Undergo Impact, Wear, and Fatigue Testing to Help Ensure Quality and Durability

SaleBestseller No. 4

maXpeedingrods 4-7.5" Rear Shock Absorbers for Ford F-150 2009-2024 RWD/4WD, F-150 AWD, F-150 Raptor Tremor 4WD, G1 Version

【Application】for Ford F-150 RWD/4WD 2009-2024, F-150 AWD 2010-2012, F-150 SVT Raptor 4WD 2010-2014, F-150 Raptor 4WD 2017-2024, F-150 Tremor 4WD 2021-2024, F-150 Raptor R 4WD 2024
【For Rear Lifted Suspension】The shock does not directly lift the suspension. Factory shocks lack travel after the suspension is lifted, while this shock provides a longer travel, making it ideal for 4-7.5" lifted suspensions
【Comfortable Ride】The twin-tube design ensures a comfortable ride, suitable for your daily driving and light trail. Natural rubber bushings effectively absorb noise and reduce vibration during driving
【Longer Service Life】Built from high-strength steel, coated with anti-corrosion powder, and dust cover included to prevent the shaft rod and oil seal from damaging
【Warranty】An installation video is available for viewing on the product page. maXpeedingrods offers lifetime technical support and 1-year limited warranty for quality-related issues since the date of purchase. Feel free to contact us if you have any questions