Customer Satisfaction Program 21N08 – PCM Reprogram Due to Engine Shudder – 2017-2020 Ford F-150, 2018-2020 Expedition, & 2018-2020 Lincoln Navigator

2020 Ford F-150

NHTSA ID Number: 10202720 Manufacturer Communication Number: 21N08   Summary Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 3.5L GTDI Engine PCM Reprogram Due to Engine Shudder; Owner Letter sent       PROGRAM TERMS This program provides a no-cost, one-time repair (if needed) covering PCM reprogram due to camshaft induced … Read more

Customer Satisfaction Program 21B10 – Powertrain Control Module Reprogram for Cam Phaser Rattle – 2017-2020 Ford F-150, 2018-2020 Expedition, & 2018-2020 Lincoln Navigator

2020 Ford F-150

NHTSA ID Number: 10201643 Manufacturer Communication Number: 21B10-S3 Summary Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 3.5L GTDI Engine Powertrain Control Module Reprogram for Cam Phaser Rattle     PROGRAM TERMS This program will be in effect through July 31, 2022. There is no mileage limit for this program. In … Read more

SYNC 3 – Climate Control Temperature Degrees Do Not Appear In The SYNC Screen – 2020-2021 Lincoln Navigator & 2020-2022 Aviator

2021 Lincoln Navigator

NHTSA ID Number: 10202613 Manufacturer Communication Number: SSM 50170   Summary Some 2020-2021 Navigator and 2020-2022 Aviator vehicles may exhibit a condition where the degrees do not appear in the SYNC screen when adjusting the climate control temperature. This may be due to the SYNC software installed in the accessory protocol interface module (APIM). Engineering is currently … Read more

Rattle/Buzz Noise From the Center Console/Cowl Area – Engine Speed Around 1500 Revolutions Per Minute (RPM) – 2020-2021 Ford Explorer & Lincoln Aviator – Hybrid

2021 Ford Explorer

NHTSA ID Number: 10194648 Manufacturer Communication Number: SSM 49830   Summary Some 2020-2021 Explorer/Aviator Hybrid vehicles may exhibit a buzzing noise coming from the center console or cowl area with engine speed around 1500 RPM at idle or while driving. This may be due to the transmission park manual release cable vibrating against the transmission. This can … Read more

Power Liftgate Inoperative After RGTM Reprogramming Or PMI Process – 2017-2018 Lincoln MKX & 2018 Ford Edge

2018 Lincoln MKX

NHTSA ID Number: 10194649 Manufacturer Communication Number: SSM 49833   Summary Some 2017-2018 MKX and 2018 Edge vehicles may exhibit an inoperative liftgate after rear gate trunk module (RGTM) reprogramming or programmable module installation (PMI) process. This may be due to the software in the RGTM. To correct the condition, reprogram the RGTM using the latest software … Read more