Illuminated Powertrain Malfunction (Wrench) Indicator With DTCs – HV Battery Not Charging – 2021-2023 Ford Mustang Mach-E & 2022-2023 e-Transit

Ford Logo

NHTSA ID Number: 10248355 Manufacturer Communication Number: TSB 23-2394 Summary This article supersedes TSB 23-2326 to remove a DTC from the Issue and Action. Some 2021-2023 Mustang Mach-E built on or before 15-Sep-2023 and 2022-2023 E-Transit vehicles may experience an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) U3000:16, U3000:64, U3000:04 and/or U3000:45 in the … Read more

Customer Satisfaction Program 21B03 – Number One Planetary and Ring Gear Assembly – 2020 Ford Super Duty F-250-F-600

2020 Ford F-Super Duty Dual Wheel

NHTSA ID Number: 10209126 Manufacturer Communication Number: 21B03-S5 Summary Certain 2020 Model Year Super Duty F250-F600 Vehicles Equipped with a 10R140 Transmission – Number One Planetary and Ring Gear Assembly: The program has an updated expiration date of March 31, 2023 to encourage dealers and customers to have this service performed as soon as possible. In all … Read more

Customer Satisfaction Program 21B26 – Secondary Timing Chain Tensioner – 2020 Ford Mustang GT500/GT350

2020 Ford Mustang Shelby GT500

NHTSA ID Number: 10198613 Manufacturer Communication Number: 21B26-S1 Summary In some of the affected vehicles, the engine’s secondary timing chain tensioner may not have been properly activated during assembly, which could result in a timing loss. Timing loss could lead to internal engine damage, a rough running engine , and engine misfires.     PROGRAM TERMS  This … Read more

Customer Satisfaction Program 21B33 – Gateway Module Reconfiguration with As-Built Data – 2021 Ford F-150

2021 Ford F-150

NHTSA ID Number: 10198614 Manufacturer Communication Number: 21B33   Summary In all of the affected vehicles, the Gateway Module (GWM) was not properly configured at the assembly plant. Affected vehicles present the following symptoms: “Activate” button is not visible to customer when trying to activate vehicle via FordPass; Sync4 system displays the massage “vehicle hot spot feature … Read more

Customer Satisfaction Program 21B36 – Software Calibration Update – 2021 Ford Mustang Mach-E

2021 Ford Mustang Mach-E

NHTSA ID Number: 10198615 Manufacturer Communication Number: 21B36 Summary Some 2021 Mustang Mach-E vehicles may exhibit Bluetooth disconnection when the customer is using Phone as a Key to unlock or start their vehicle. The customer can still unlock and/or start their vehicle using the key FOB. The customer can also unlock their vehicle using FordPass or the … Read more