Engine Will Not Start In Freezing Ambient Temperatures – 2017-2018 Ford F-150

2018 Ford F-150

SSM 47503 2017-2018 F-150 – 3.3L/3.5L EcoBoost – Engine Will Not Start In Freezing Ambient Temperatures Some 2017-2018 Vehicles equipped with a 3.3L or 3.5L EcoBoost engine may exhibit a no crank no start condition that only occurs in freezing ambient temperatures.   This may be due to a frozen starter. Replace the starter with … Read more

Illuminated Malfunction Indicator Lamp (MIL) – Diagnostic Trouble Code (DTC) P013A – 2017-2018 Ford Fusion & C-Max, Lincoln MKZ

2018 Ford Fusion

SSM 47502 2017-2018 Fusion, MKZ and C-Max 2.0L 4V DOHC PFI Gas/Electric – Illuminated Malfunction Indicator Lamp (MIL) – Diagnostic Trouble Code (DTC) P013A Some 2017-2018 Fusion, MKZ and C-Max vehicles with 2.0L Gas/Electric engine may exhibit an illuminated MIL with DTC P013A in the Powertrain Control Module (PCM).   This may be due to … Read more

Surge Or Hesitation At 50-60 MPH – No Diagnostic Trouble Codes (DTCs) – 2015-2017 Ford Explorer/Police Interceptor Utility

2017 Ford Explorer

SSM 47500 2015-2017 Explorer/Police Interceptor Utility – 3.5L EcoBoost – Surge Or Hesitation At 50-60 MPH – No Diagnostic Trouble Codes (DTCs) Some 2015-2017 Explorer and Police Interceptor Utility vehicles equipped with 3.5L Ecoboost engines may exhibit a surge or hesitation condition at approximately 50-60 MPH in 6th gear under light to moderate loads.   … Read more

Customer Satisfaction Program 18B19 – Exterior Door Handle Replacement – 2017 Lincoln Continental

2017 Lincoln Continental

NHTSA ID Number: 10148746 Manufacturer Communication Number: 18B19-S1 Summary Certain 2013-2017 Model Year Police Interceptor Utility Vehicles – Exhaust Odor and Carbon Monoxide Complaints. Certain 2017 Model Year Continental Livery Vehicles – Exterior Door Handle Replacement   6 Affected Products Vehicles FORD EXPLORER 2013-2014 FORD EXPLORER POLICE INTERCEPT 2015-2017 LINCOLN CONTINENTAL 2017   October 31, 2018 TO: … Read more

Customer Satisfaction Program 18B20 – Seat Back Bolster Replacement – 2017-2018 Lincoln Continental

2018 Lincoln Continental

August 21, 2018 TO: All U.S. Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 18B20 Certain 2017-2018 Model Year Continental Livery Vehicles Seat Back Bolster Replacement   PROGRAM TERMS This program will be in effect through August 31, 2019.  There is no mileage limit for this program.   URGENCY / EXPIRATION DATE This Customer Satisfaction … Read more