2.56/2.57 Gear Ratio Clarification – 2013-2017 Ford Fusion, C-Max & Lincoln MKZ

2013-2017 Fusion/MKZ/C-Max Hybrid and Energi – 2.56/2.57 Gear Ratio Clarification 2013-2017 Fusion, MKZ and C-Max Hybrid and Energi vehicles equipped with HF35 eCVT transaxles may have literature published that lists either a 2.56 or 2.57 axle ratio.   For service and parts ordering purposes, both are the same. The difference in the displayed ratio originates … Read more

Diesel Exhaust Fluid (DEF) Warning Information – 2011-2016 Ford F-Super Duty & 2015-2017 Transit

2016 Ford F-Super Duty

NHTSA ID Number: 10109073 Manufacturer Communication Number: SSM 46093   Summary Diesel customers may inquire about a Distance to Empty (DTE) warning message for the DEF system. It may be necessary to add up to 2.5 gallons of DEF for the system to detect a refill event and clear the DTE warning messages, however it is recommended … Read more

13B18 – Audio Control Module Reconfiguration – 2014 Ford Fusion & Lincoln MKZ

December 20, 2013 TO: All U.S.Ford and Lincoln Dealers SUBJECT: DELIVERY HOLD – Customer Satisfaction Program 13B18 Certain 2014 Model Year Fusion and MKZ Vehicles Equipped with HD Radio Audio Control Module Reconfiguration PROGRAM TERMS This program will be in effect through January 31, 2015.  There is no mileage limit for this program.   AFFECTED … Read more

13B13 – Engine Coolant Contamination – 2014 Ford Escape

November 26, 2013 TO: All U.S.Ford and Lincoln Dealers SUBJECT: DELIVERY HOLD – Customer Satisfaction Program 13B13 Certain 2014 Model Year Escape Vehicles Engine Coolant Contamination   PROGRAM TERMS – NOTE URGENCY OF REPAIR To encourage vehicle owners to have this service performed as soon as possible, this program has an expiration date of May … Read more

13B11 – 6R140 Automatic Transmission Lubricant Passage Repair – 2014 Ford F-Super Duty

November 19, 2013 TO: All U.S.Ford and Lincoln Dealers SUBJECT: DEMONSTRATION / DELIVERY HOLD – Customer Satisfaction Program 13B11 Certain 2014 Model Year F-Super Duty 2-Wheel Drive 137” Wheelbase Vehicles 6R140 Automatic Transmission Lubricant Passage Repair   PROGRAM TERMS This program will be in effect through May 31, 2014.  There is no mileage limit for … Read more