14B07 – Transmission Inspection and Repair – 2013-2014 Ford C-Max & Fusion Hybrid

November 9, 2015 Customer Satisfaction Program 14B07 Certain 2013 through 2014 Model Year C-Max Hybrid and Fusion Hybrid Vehicles Transmission Inspection and Repair   PROGRAM TERMS This program will be in effect through May 31, 2016.  There is no mileage limit for this program.   URGENCY / EXPIRATION DATE This Customer Satisfaction Program has an … Read more

Emission Recall 15E03 – Powertrain Control Module Reprogramming – 2013 Ford & Lincoln

November 11, 2015 TO: All U.S.Ford and Lincoln Dealers  SUBJECT: Emission Recall 15E03 – Supplement #1 Certain 2013 Model Year C-Max Hybrid and Energi, Fusion Hybrid and Energi, and MKZ Hybrid Vehicles Powertrain Control Module Reprogramming REF: Emission Recall 15E03 Dated June11, 2015   REASON FOR THIS SUPPLEMENT New! AFFECTED VEHICLES Vehicle Model Year Assembly Plant … Read more

Customer Satisfaction Program 15N03 – High Voltage Wire Harness Extended Coverage – 2012-2014 Ford Focus Electric

November 18, 2015 TO: All U.S. Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 15N03 Certain 2012-2014 Model Year Focus Electric Vehicles High Voltage Wire Harness Extended Coverage   PROGRAM TERMS This program provides extended coverage of the High Voltage Wire Harness under certain conditions for 8 years or 100,000 miles from the warranty start … Read more

ABS Module – Programmable Module Installation (PMI) With Diagnostic Trouble Code (DTC) C1020 – 2013-2017 Ford & Lincoln

Multiple Vehicles – ABS Module – Programmable Module Installation (PMI) With Diagnostic Trouble Code (DTC) C1020 Some 2017 Escape, 2015-2017 MKC, 2013-2017 Fusion/MKZ, 2014-2016 Edge/MKX and 2014-2016 Explorer vehicles may exhibit a concern of DTC C1020 when the anti-lockbrake system (ABS) module programmable module installation (PMI) is not performed with Integrated Diagnostic System (IDS) release … Read more

Lane Keeping System (LKS) – Vibration/Steering Pull or Drift Concerns – 2013-2019 Ford & Lincoln

Ford

NHTSA ID Number: 10152466 Manufacturer Communication Number: SSM 47638 Summary 2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting toward the outside of the lane and alerts and/or … Read more