Customer Satisfaction Program 21B07 – Integrated Trailer Relay Module (ITRM) Reflash – 2021 Ford F-150

2021 Ford F-150

NHTSA ID Number: 10187810 Manufacturer Communication Number: 21B07   Summary In the affected vehicles, a battery drain may occur under a certain sequence of events due to a logic error in the ITRM. Under certain specific sequence, the ITRM battery drain may result in the inability to start the vehicle. A customer could experience a battery drain … Read more

Customer Satisfaction Program 21B16 – Heated Mirror – 2021 Ford F-150

2021 Ford F-150

NHTSA ID Number: 10187812 Manufacturer Communication Number: 21B16   Summary In all of the affected vehicles, the exterior passenger and driver mirrors have potential to not heat properly in extreme weather conditions.     1 Affected Product Vehicle MAKE MODEL YEAR FORD F-150 2021   PROGRAM TERMS  This program will be in effect through February 28, 2022. … Read more

Customer Satisfaction Program 21B17 – Alternator to Powertrain Control Module Calibration Mismatch – 2021 Ford Explorer

2021 Ford Explorer

NHTSA ID Number: 10187813 Manufacturer Communication Number: 21B17   Summary In all of the affected vehicles, the installed high-output alternator and powertrain control module (PCM) calibration were not aligned. A mismatch between the alternator and PCM calibration could cause idle control issues such as engine speed fluctuations, which may cause customer dissatisfaction.     1 Affected Product … Read more

Inoperative Or Noisy Rear Window Blind – 2017-2020 Lincoln Continental

2020 Lincoln Continental

NHTSA ID Number: 10187827 Manufacturer Communication Number: TSB 21-2006 Summary Some 2017-2020 Continental vehicles may exhibit a noisy or inoperative rear window blind. This may be due to corrosion within the rear window blind mechanism and/or poor engagement between the rear window blind motor and the mechanism. To correct the condition, follow the Service Procedure to install … Read more

Missing Keyless Entry Secure Code Card – 2021 Ford Mustang Mach-E

2021 Ford Mustang Mach-E

NHTSA ID Number: 10189582 Manufacturer Communication Number: SSM 49691   Summary Some 2021 Mustang Mach-E vehicles may be missing the keyless entry secure code card. To retrieve the keyless entry code from the body control module (BCM), connect the Ford Diagnostic and repair tool > confirm the VIN > go to toolbox > select BCM Factory Keyless … Read more