Diagnostic Tips

Various Electrical Concerns – High Current Mega Fuse Array In The BJB Released For Service – 2021-2022 Ford F-650/F-750

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2022 Ford F-650

NHTSA ID Number: 10207119 Manufacturer Communication Number: SSM 50413 Summary Some 2021-2022 F-650/F-750 vehicles may exhibit various electrical concerns due to an open high current mega fuse array in the high current battery junction box (BJB). Service part LU5Z-14526-B has been released for service. It is no longer necessary to order the complete BJB to obtain these … Read more

Instrument Panel Cluster (IPC) Backlight Remains Illuminated With Ignition Key Off/12V Battery Drain – 2021 Ford Mustang Mach-E

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2021 Ford Mustang Mach-E

NHTSA ID Number: 10207138 Manufacturer Communication Number: SSM 50444 Summary Some 2021 Mustang Mach-E vehicles may exhibit illuminated instrument panel cluster (IPC) backlight with key-off, causing 12V battery drain. To resolve this condition, park the vehicle and close doors, allow vehicle to enter key-off status, wait for the brake indicator to turn off, turn on hazard lights … Read more

Illuminated MIL With Diagnostic Trouble Code (DTC) P061B In The Powertrain Control Module (PCM) – 2020-2022 Ford Police Interceptor Utility – Hybrid

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2022 Ford Police Interceptor Utility

NHTSA ID Number: 10207051 Manufacturer Communication Number: SSM 50381 Summary Some 2020-2022 Police Interceptor Utility hybrid vehicles may exhibit multiple warning messages, various drivability concerns and/or an illuminated malfunction indicator lamp (MIL) with DTC P061B. This may be due to incorrectly installed or usage of additional police equipment with the vehicle not running. Refer to the Police … Read more

1.5L EcoBoost – Illuminated MIL With DTC P3402 – 2020-2021 Ford Escape, 2021 Bronco Sport

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2021 Ford Escape

NHTSA ID Number: 10207052 Manufacturer Communication Number: SSM 50382 Summary Some 2020-2021 Escape and 2021 Bronco Sport vehicles equipped with 1.5L EcoBoost engines may experience an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P3402. This may be due to the cylinder 1 deactivation solenoid. To correct this condition, replace the cylinder deactivation solenoid with … Read more

Over-The-Air (OTA) Failed Message In The Center Touchscreen / SYNC Software Does Not Download From The USB – 2021 Ford F-150/Mustang Mach-E

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2021 Ford F-150

NHTSA ID Number: 10208830 Manufacturer Communication Number: SSM 50553 Summary Some 2021 F-150/Mustang Mach-E vehicles may display OTA Update Not Successful messages on the vehicle’s center touchscreen. Also, when a software update is being performed on the accessory protocol interface module (APIM) using the FDRS, the center touchscreen may not indicate the APIM software is downloading when … Read more