Diagnostic Tips

Not Equipped With SYNC – FordPass Connect Missing And/Or FordPass Authorization Pop-Up Missing In IPC – 2020-2021 Ford Transit

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2021 Ford Transit

NHTSA ID Number: 10202619 Manufacturer Communication Number: SSM 50181   Summary Some 2020-2021 Transit vehicles built on or before 05-Aug-2021 without SYNC may exhibit a concern where the FordPass Connect selection is missing in the instrument panel cluster (IPC) menu and/or the FordPass authorization pop-up does not appear in the IPC after hitting the Activate button on … Read more

Radio Presets Show 5 Pages Instead of 6 – 2020 Lincoln Aviator

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2020 Lincoln Aviator

NHTSA ID Number: 10202620 Manufacturer Communication Number: SSM 50182   Summary Some 2020 Aviator vehicles built on or before 01-Aug-2019 may exhibit a symptom where the vehicle only shows 5 pages for presets instead of 6 pages. This may be due to the software in the accessory protocol interface module (APIM) SYNC module. Download and run the … Read more

Various Warning Messages In The Instrument Panel Cluster (IPC) With Diagnostic Trouble Code (DTC) C009C – 2021 Ford Bronco Sport

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2021 Ford Bronco Sport

NHTSA ID Number: 10202624 Manufacturer Communication Number: SSM 50188   Summary Some 2021 Bronco Sport vehicles may exhibit DTC C009C present in the all-wheel drive (AWD) module with any of the following messages displayed in the IPC: Service Advance Trac, Hill Start Assist Not Available, Pre-Collision Assist Not Available, 4WD Malfunction, and/or Reduced Power. This may be … Read more

2.7L EcoBoost – Illuminated MIL With DTC P0096 – 2017-2021 Ford F-150

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2021 Ford F-150

NHTSA ID Number: 10199476 Manufacturer Communication Number: TSB 21-2084 Summary Some 2017-2021 F-150 vehicles equipped with a 2.7L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0096 in the powertrain control module (PCM). This may be due to an issue with the manifold absolute pressure (MAP) sensor. To correct the … Read more

Inoperative Cooling Fan And/Or Vehicle Overheat Warning In Message Center – 2020-2021 Ford Explorer/Police Interceptor Utility & Lincoln Aviator

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2021 Ford Explorer

NHTSA ID Number: 10199651 Manufacturer Communication Number: SSM 49982   Summary Some 2020-2021 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit an inoperative cooling fan and/or a vehicle overheat message. This may be due to water intrusion into the cooling fan relay, a loose ground connection, or damaged wiring. Before replacement of the cooling fan assembly, perform Pinpoint Test … Read more