NHTSA ID Number: 10187827
Manufacturer Communication Number: TSB 21-2006
Summary
Some 2017-2020 Continental vehicles may exhibit a noisy or inoperative rear window blind. This may be due to corrosion within the rear window blind mechanism and/or poor engagement between the rear window blind motor and the mechanism. To correct the condition, follow the Service Procedure to install a shim kit and clean the rear window blind cables.
Model:
2017-2020 Continental
Issue: Some 2017-2020 Continental vehicles may exhibit a noisy or inoperative rear window blind. This may be due to corrosion within the rear window blind mechanism and/or poor engagement between the rear window blind motor and the mechanism. To correct the condition, follow the Service Procedure to install a shim kit and clean the rear window blind cables.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:
- 2017-2020 Continental
- Noisy or inoperative rear window blind
NOTE: Part quantity refers to the number of that service part number required, which may be different than the number of individual pieces. Service part numbers contain 1 piece unless otherwise stated. “As Needed” indicates the part is required but the number may vary or is not a whole number; parts can be billed out as non-whole numbers, including less than 1.
Parts
| Service Part Number | Quantity | Description |
| GD9Z-54402A34-A | 1 | Window Blind Repair Kit |
Service Procedure
1. Remove the rear window blind. Refer to Workshop Manual (WSM), Section 501-05.
2. Following the shim kit instructions, install the shim kit in the rear window blind and clean and lubricate the rear window blind cables as necessary.
3. Based on the rear window blind inspection procedure within the instruction sheet, if the cables appear corroded or the movement of the rear window blind is not smooth, the blind has likely been contaminated with water due to a water leak in the vehicle. Diagnose and repair the source of the water leak. Refer to WSM, Section 501-00.
4. Reinstall the rear window blind. Refer to WSM, Section 501-05.
4 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| LINCOLN | CONTINENTAL | 2017-2020 |
1 Associated Document
Manufacturer Communications
21-2006
08 February 2021
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Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description Operation No. Time 2017-2020 Continental 40/20/40 Rear Seat: Install The Window Blind Shim Kit Includes Time To Remove And Install Rear Window Blind (Do Not Use With Any Other Labor Operations Outside Of This Article) 212006A 2.3 Hrs. 2017-2020 Continental 60/40 Rear Seat: Install The Window Blind Shim Kit Includes Time To Remove And Install Rear Window Blind (Do Not Use With Any Other Labor Operations Outside Of This Article) 212006B 2.4 Hrs. 2017-2020 Continental: Additional Time To Diagnose, Repair Water Leak And Service Carpet If Necessary (Can Be Used With Operation A Or B) MT212006 Actual Time Repair/Claim Coding Causal Part: 54402A34 Condition Code: 42
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