September 10, 2020 NHTSA CAMPAIGN NUMBER: 20V549000
Rear Center Seat Belt Not Secured Properly
Vehicles with seat belt buckles that are not properly secured may fail to restrain an occupant during a crash, increasing the risk of injury.
NHTSA Campaign Number: 20V549
Manufacturer Ford
Motor Company
Components SEAT BELTS
Potential Number of Units Affected 29
Summary
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. The affected vehicles are equipped with second row center seat belt buckles that may not be properly secured to the seat.
Remedy
Ford will notify owners, and dealers will replace the second row center seat assembly, free of charge. The recall began November 6, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 20S50.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
November 2, 2020
TO: All U.S. Ford and Lincoln Dealers
SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Safety Recall 20S50
Certain 2020 Model Year Explorer Vehicles
Second Row Center Seat Belt Buckle Bolt Not Properly Secured to Seat
AFFECTED VEHICLES
| Vehicle | Model Year | Assembly Plant | Build Dates |
| Explorer | 2020 | Chicago | October 15, 2019 through March 16, 2020 |
Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS SAFETY RECALL
NOTE: Your dealership has in stock, or may receive, an affected vehicle covered by this program.
Affected vehicles are identified in Attachment IV.
In the affected vehicles, the second row center seat belt buckle may not be properly secured to the seat. Seats with inadequate torque values may not properly restrain an occupant during a crash, increasing the risk of injury.
SERVICE ACTION
Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to identify the part number of the seat that require replacement by VIN, using the Seat Replacement Identification Chart in Attachment IV, to replace the affected seat. This service must be performed on all affected vehicles at no charge to the vehicle owner.
OWNER NOTIFICATION AND MAILING SCHEDULE
Owner letters are expected to be mailed the week of November 2, 2020. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.
ATTACHMENTS
Attachment I: Administrative Information
Attachment II: Labor Allowances and Parts Ordering Information
Attachment III: Technical Information
Attachment IV: Seat Replacement Identification Chart
Owner Notification Letter
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.
Sincerely,
David J. Johnson
ATTACHMENT I
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Safety Recall 20S50
Certain 2020 Model Year Explorer Vehicles
Second Row Center Seat Belt Buckle Bolt Not Properly Secured to Seat
OASIS ACTIVATION
OASIS was activated on September 11, 2020.
FSA VIN LISTS ACTIVATION
FSA VIN Lists were made available through https://web.fsavinlists.dealerconnection.com on September 11, 2020. Owner names and addresses will be available by November 17, 2020.
NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall.
SOLD VEHICLES
- Ford has not issued instructions to stop selling/delivering or driving used vehicles under this safety Owners should contact their dealer for an appointment to have their vehicles remedied as soon as practicable. Owners can continue to safely drive their vehicles.
- Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
- Correct other affected vehicles identified in OASIS which are brought to your dealership.
- Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.
STOCK VEHICLES
- Correct all affected units in your new vehicle inventory before delivery.
- Use OASIS to identify any affected vehicles in your used vehicle inventory.
DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this recall.
OWNER REFUNDS
Refunds are not approved for this program.
RENTAL VEHICLES
Rental vehicles are not approved for this program.
ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS)
Additional repairs identified as necessary to complete the FSA should be managed as follows:
- For related damage and access time requirements, refer to the Warranty and Policy Manual / Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances for FSA’s / Related Damage.
- For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is required, although related damage must be on a separate repair line with the “Related Damage” radio button checked.
-
- Ford vehicles – 3 years or 36,000 miles
- For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval Request to the SSSC Web Contact Site prior to completing the repair.
CLAIMS PREPARATION AND SUBMISSION
- Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS) online.
-
- When entering claims, select claim type 31: Field Service Action. The FSA number (20S50) is the sub code.
-
- For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.
- Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a separate repair line from the FSA with same claim type and sub code as described in Claim Entry above.
IMPORTANT: Click the Related Damage Indicator radio button.
ATTACHMENT II
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Safety Recall 20S50
Certain 2020 Model Year Explorer Vehicles
Second Row Center Seat Belt Buckle Bolt Not Properly Secured to Seat
LABOR ALLOWANCES
| Description | Labor Operation | Labor Time |
| Replace Second Row Center Seat Assembly – Police Vehicles | 20S50B | 0.6 Hours |
| Replace Second Row Center Seat Assembly – Non-Police Vehicles | 20S50C | 0.4 Hours |
PARTS REQUIREMENTS / ORDERING INFORMATION
SSSC Web Contact Site:
To place an order for a second row center seat assembly, submit a VIN-specific Part Order contact via the SSSC Web Contact Site. All parts may not be immediately available. Parts will ship when they become available.
| Part Number | Description | Order Quantity | Claim Quantity |
| Refer to the Seat Replacement Identification Chart, in Attachment IV, to identify the replacement part numbers by VIN. |
Second Row Center Seat Assembly
| 1 | 1 |
Dealers will be notified via a DOES II communication if circumstances warrant a change in part supply strategy and when open ordering resumes.
Order the parts below through normal order processing channels:
| Part Number | Description | Order Quantity | Claim Quantity |
| W505286-S439 | Second Row Center Seat, Seat to body attachment Bolts – Police and Non-Police Units (4 per package, 2 needed) | 1 | 2 |
| W709980-S439 | Second Row Center Seat, Seat to body attachment Bolts – Non-Police Units Only (4 per package, 2 needed) | 1 | 2 |
To guarantee the shortest delivery time, an emergency order for parts must be placed.
DEALER PRICE
For latest prices, refer to DOES II.
PARTS RETENTION, RETURN AND SCRAPPING
Follow the provisions of the Warranty and Policy Manual, Section 1 – WARRANTY PARTS
RETENTION AND RETURN POLICIES. If a replaced part receives a scrap disposition, the part must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall.
EXCESS STOCK RETURN
Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.
ATTACHMENT III
CERTAIN 2020 MODEL YEAR EXPLORER VEHICLES — SECOND ROW CENTER SEAT BELT BUCKLE BOLT NOT PROPERLY SECURED TO SEAT
SERVICE PROCEDURE
NOTE: Refer to Attachment IV to identify the part number of the seat assembly that requires replacement, based on the vehicle’s VIN.
NOTE: The seat mounting bolts are one-time use only bolts and must be replaced when removed.
1. Remove the Second Row Center Seat. Please follow the Workshop Manual (WSM) procedures in Section 501-10B.
NOTE: To aid in the removal and prevention of damage of the loadspace floor rear trim panel, use the lifting locations shown. See Figure 1.
1. Using the lifting locations shown, raise the two ends of the loadspace floor rear trim panel.
2. Using the lifting locations shown, lift upwards and towards the rear of the vehicle to remove the loadspace floor rear trim panel.
NOTE: Start the new seat mounting bolts by hand to prevent cross threading.
2. Install the new second row center seat. Please follow the WSM procedures in Section 501-10B.
NOTE: To aid in the installation and prevention of damage of the loadspace floor rear trim panel, reverse the removal procedure. See Figure 1.
IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. Unless a part is requested to be returned to Ford, all parts replaced under this FSA must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Refer to the Parts Retention, Return, & Scrapping section of the FSA dealer bulletin for further information.
ATTACHMENT IV
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 20S50
Certain 2020 Model Year Ford Explorer Vehicles
Second Row Center Seat Belt Buckle Bolt Not Properly Secured to Seat
Use the following chart, arranged by VIN, to identify the part number of the seat that require replacement.
To search for a VIN:
– Press Ctrl and F simultaneously, then insert the VIN, then press ENTER.
| Seat Replacement Identification Chart | ||
| VIN Number | Seat Part Number | Trim Style |
| 1FM5K8AB5LGA83527 | LB5B-COSTRRC-GA
| Police Vinyl
|
| 1FM5K8AB5LGA84130 | ||
| 1FM5K8AB7LGB24031 | ||
| 1FM5K8AB7LGB43307 | ||
| 1FM5K8ABXLGA97990 | ||
| 1FM5K8ABXLGB24167 | ||
| 1FM5K8AC7LGB85372 | ||
| 1FM5K8AW0LGA55296 | ||
| 1FM5K8AW0LGB07591 | ||
| 1FM5K8AW0LGB07607 | ||
| 1FM5K8AW2LGA84461 | ||
| 1FM5K8AW2LGB07608 | ||
| 1FM5K8AW3LGA19456 | ||
| 1FM5K8AW3LGA55406 | ||
| 1FM5K8AW3LGA83965 | ||
| 1FM5K8AW5LGA55794 | ||
| 1FM5K8AW5LGB07604 | ||
| 1FM5K8AW6LGB07658 | ||
| 1FM5K8AW7LGA73522 | ||
| 1FM5K8AW7LGB07605 | ||
| 1FM5K8AW9LGA97238 | ||
| 1FM5K8AW9LGB07511 | ||
| VIN Number | Seat Part Number | Trim Style |
| 1FM5K8HC0LGB46645 | LB5B-COSTRRC-FA | Platinum Sandstone |
| 1FM5K8HCXLGB46314 | ||
| 1FMSK7BH4LGB86227 | LB5B-COSTRRC-AA | XL Base |
| 1FMSK8BB9LGB67285 | ||
| 1FMSK8DH8LGC26716 | LB5B-COSTRRC-CA | XLT Leather Black |
| 1FMSK8FH5LGC03259 | LB5B-COSTRRC-LA | LTD Sandstone |
| 1FMSK8FH7LGC04395 |
November 2020
* * * IMPORTANT SAFETY RECALL * * *
Safety Recall Notice 20S50 / NHTSA Recall 20V-549
2020 Explorer
Your Vehicle Identification Number (VIN):
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above.
We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support.
What is the issue?
On your vehicle, the second row center seat belt buckle may not be properly secured to the seat.
What is the risk?
A seat belt buckle that is improperly secured to the seat may not properly restrain an occupant during a crash, increasing the risk of injury.
What will Ford and your dealer do?
Ford Motor Company has authorized your dealer to replace the second row center seat free of charge (parts and labor).
How long will it take?
The time needed for this repair is less than one-half day. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time.
What should you do?
Please call your dealer without delay and request a service date for Recall 20S50. Provide the dealer with your VIN, which is printed near your name at the beginning of this letter.
Ford has not issued instructions to stop driving your vehicle under this safety recall. You should contact your dealer for an appointment to have your vehicle remedied as soon as practicable. You can continue to safely drive your vehicle.
If you do not already have a servicing dealer, you can access www.owner.ford.com for dealer addresses, maps, and driving instructions.
Ford Motor Company wants you to have this safety recall completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed. Ford Motor Company can deny coverage for any vehicle damage that may result from the failure to have this recall performed on a timely basis. Therefore, please have this recall performed as soon as possible.
Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
NOTE: You can receive information about Recalls and Customer Satisfaction Programs through our FordPass App. The app can be downloaded through the App Store or Google Play. In addition there are other features such as reserving and paying for parking in certain locations and controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control.
COVID-19 (CORONAVIRUS)
Ford dealerships have implemented enhanced protocols to ensure both your safety and the safety of dealership employees. This includes specific procedures for cleaning and disinfecting customer vehicles before and after each vehicle is serviced. In most places, vehicle service has been deemed a critical service. Please contact your local dealer to confirm current service hours. For more information on how Ford and your local dealer are working hard to keep you on the road during these challenging times, please visit www.owner.ford.com.
What if you no longer own this vehicle?
If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner.
You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner.
Can we assist you further?
If you have difficulties getting your vehicle repaired promptly and without charge, please contact your dealership’s Service Manager for assistance.
RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: www.owner.ford.com.
For the hearing impaired call 1-800-232-5952 (TDD). Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time).
FLEET OWNERS: If you have questions or concerns, please contact our Fleet Customer Information Center at 1-800-34-FLEET, choose Option #3, and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: www.fleet.ford.com. Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time).
If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to www.safercar.gov. Reference NHTSA Safety Recall 20V-549.
Thank you for your attention to this important matter.
Ford Customer Service Division
Noviembre de 2020
* * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *
Aviso de campaña de seguridad 20S50 / Campaña 20V-549 de la NHTSA
2020Número de identificación del vehículo (VIN) Explorer
Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad y Tránsito de Vehículos de los EE. UU.
Ford Motor Company ha determinado que existe un defecto relacionado con la seguridad de su vehículo, con el VIN que aparece más arriba.
Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel.
¿Cuál es el problema?
En su vehículo, la hebilla del cinturón de seguridad central de la segunda fila podría no estar correctamente fijada al asiento.
¿Qué riesgo existe?
Una hebilla de cinturón de seguridad incorrectamente fijada al asiento podría no sujetar de manera adecuada a un ocupante durante un choque, lo cual aumenta el riesgo de sufrir lesiones.
¿Qué medidas adoptarán Ford y su distribuidor?
Ford Motor Company ha autorizado a su distribuidor a reemplazar el asiento central de la segunda fila sin costo alguno (piezas y mano de obra).
¿Cuánto tiempo tomará?
El tiempo necesario para esta reparación será de menos de medio día. Sin embargo, debido a los requisitos de planificación de servicio, es posible que su distribuidor tarde un poco más.
¿Qué debe hacer?
Llame a su distribuidor lo antes posible y solicite una cita de servicio para llevar a cabo la campaña 20S50. Proporcione el VIN a su distribuidor, el cual está impreso debajo de sus datos al comienzo de esta carta.
Para esta campaña de seguridad, Ford no ha emitido instrucciones de no manejar el vehículo. Deberá ponerse en contacto con su distribuidor a fin de programar una cita para solucionar este problema lo más pronto posible. Puede continuar manejando su vehículo con seguridad.
Si aún no tiene un distribuidor para realizar el servicio, puede acceder a www.owner.ford.com para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar.
Ford Motor Company le recomienda realizar esta campaña de seguridad en su vehículo. El propietario del vehículo es responsable de realizar los arreglos necesarios para llevar a cabo el trabajo. Ford Motor Company puede negar la cobertura en caso de que el vehículo hubiese sufrido daños por no haber realizado la campaña de manera oportuna. Por lo tanto, le solicitamos que realice esta campaña lo antes posible.
Tenga presente que: la ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días.
NOTA: puede recibir información sobre las campañas y los programas de satisfacción del cliente a través de la aplicación FordPass. La aplicación se puede descargar a través de App Store o Google Play. Adicionalmente, existen otras funciones, como reserva y pago de estacionamientos en ciertos lugares, además de control de ciertas funciones en el vehículo (bloqueo y desbloqueo de puertas, arranque remoto) si así está equipado para permitir el control.
COVID-19 (CORONAVIRUS)
Los distribuidores Ford han implementado protocolos mejorados con el fin de asegurar tanto su seguridad como la de los empleados de los diferentes distribuidores. Esto incluye procedimientos específicos de limpieza y desinfección antes y después de realizar servicio en cada uno de los vehículos de nuestros clientes. En la mayoría de los lugares, la atención de vehículos se ha considerado un servicio esencial. Póngase en contacto con su distribuidor local para confirmar las horas de servicio actuales. Para obtener más información sobre cómo Ford y su distribuidor local están trabajando arduamente para mantenerlo en las calles durante estos tiempos difíciles, visite www.owner.ford.com.
¿Qué pasa si usted ya no es el propietario del vehículo?
Si usted ya no es el propietario del vehículo y tiene la dirección del propietario actual, le solicitamos que le reenvíe esta carta.
Usted recibió este aviso porque las regulaciones del gobierno exigen el envío de notificaciones al propietario conocido más reciente del registro. Nuestros registros se basan principalmente en datos estatales y de propiedad, que indican que usted es el propietario actual del vehículo.
¿Podemos hacer algo más por usted?
Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno, comuníquese con el Gerente de Servicio de su distribuidor para solicitar ayuda.
PROPIETARIOS MINORISTAS: si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al 1-866-436-7332 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: www.owner.ford.com.
Las personas con problemas de audición pueden llamar al 1-800-232-5952 (TDD). Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m. (hora del este).
PROPIETARIOS DE FLOTAS: si tiene dudas o preguntas, comuníquese con nuestro Centro de Información a Clientes de flotas al 1-800-34-FLEET, elija la opción n.° 3 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: www.fleet.ford.com.
Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m. (hora del este).
Si continúa con dificultades para reparar su vehículo en un tiempo razonable o sin cargo, le sugerimos que escriba al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o bien que llame sin cargo a la línea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visite www.safercar.gov.
Referencia: campaña de seguridad 20V-549 de la NHTSA.
Gracias por su atención en este asunto sumamente importante.
Ford, División de Servicio al Cliente
SEOCONTENT-START
David J. Johnson Ford Motor Company
Director P. O. Box 1904
Service Engineering Operations Dearborn, Michigan 48121
Ford Customer Service Division
September 11, 2020
TO: All U.S. Ford and Lincoln Dealers
SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Advance Notice – Safety Recall 20S50
Certain 2020 Model Year Ford Explorer Vehicles
Second Row Center Seat Belt Buckle Bolt Not Properly Secured to Seat
AFFECTED VEHICLES
Vehicle Model Year Assembly Plant Build Dates
Explorer 2020 Chicago October 15, 2019 through March 16, 2020
Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS SAFETY RECALL
The second row center seat belt buckle may not be properly secured to the seat. Seats with inadequate
torque values may not properly restrain an occupant during a crash, increasing the risk of injury.
SERVICE ACTION
DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this safety recall. A
complete Dealer Bulletin will be provided to dealers in the fourth quarter of 2020 when it is anticipated
that parts ordering information and repair instructions will be available to support this safety recall.
CUSTOMER NOTIFICATION
Owners of record will be notified via first-class mail after repair instructions and parts ordering
information have been provided to dealers.
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to
the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of
up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery.
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web
Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician
Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or
listed under the SSSC tab.
Sincerely,
David J. Johnson
ATTACHMENT IV
Page 1 of 1
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Advance Notice – Safety Recall 20S50
Certain 2020 Model Year Ford Explorer Vehicles
Second Row Center Seat Belt Buckle Bolt Not Properly Secured to Seat
AFFECTED VEHICLES
The following table contains a list of VINs for vehicles that were delivered to dealerships in the US.
**************************************************************************************************************
March, 2021
* * * IMPORTANT SAFETY RECALL REMINDER * * *
According to our records, your 2020 Explorer has not had necessary safety recall repairs made. We urge you to
have the free repair performed at your local dealership as soon as possible.
Recall Number
and Description:
20S50 – Second row center seat belt buckle bolt not properly secured to seat
What is the
issue?
On your vehicle, the second row center seat belt buckle may not be properly secured to the
seat.
A seat belt buckle that is improperly secured to the seat may not properly restrain an occupant
during a crash, increasing the risk of injury.
If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332.
If you wish to contact us through the Internet, our address is: owner.ford.com.
Thank you for your attention to this very important matter.
Marzo de, 2021
* * * RECORDATORIO IMPORTANTE PROGRAMA DE SEGURIDAD * * *
SegUR nuestros registros, no se realizaron en sur 2020 Explorer las reparaciones necesarias correspondientes a la campaña
de seguridad. Le solicitamos que realice esta reparación gratuita en su distribuidor local lo antes posible.
Número y
descripción de la
campaña:
20S50 – El perno de la hebilla del cinturón de seguridad central de la segunda fila no
está bien asegurado al asiento
¿Cuál es el
problema?
En su vehículo, la hebilla del cinturón de seguridad central de la segunda fila podría no estar
correctamente fijada al asiento.
Una hebilla de cinturón de seguridad incorrectamente fijada al asiento podría no sujetar de
manera adecuada a un ocupante durante un choque, lo cual aumenta el riesgo de sufrir
lesiones.
Si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al 1-866-436-7332.
Si desea ponerse en contacto con nosotros a través de Internet, nuestra dirección es: owner.ford.com.
Gracias por su atenciic en este asunto sumamente importante.
SEOCONTENT-END
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| FORD | EXPLORER | 2020 |
9 Associated Documents
Recall Quarterly Report #3, 2021-2
RCLQRT-20V549-7832.PDF 211.306KB
ISSUED Renotification Notice
RCRN-20V549-2536.pdf 524.363KB
Manufacturer Notices(to Dealers,etc) – Dealer Notification re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 20S50 Certain 2020 Model Year Explorer Vehicles Second Row Center Seat Belt Buckle Bolt Not Properly Secured to Seat
RCMN-20V549-4140.pdf 540.763KB
Owner Notification Letter(Part 577)
Recall Quarterly Report #1, 2020-4
RCLQRT-20V549-2299.PDF 211.13KB
Recall Acknowledgement
RCAK-20V549-4821.pdf 243.953KB
Defect Notice 573 Report
RCLRPT-20V549-8906.PDF 214.29KB
Recall Quarterly Report #2, 2021-1
RCLQRT-20V549-1552.PDF 211.221KB
Manufacturer Notices(to Dealers,etc)
RCMN-20V549-9597.pdf 120.151KB
Latest Recalls Documents
- [Easy to Use—Work Out of the Box] + [FOXWELL 2026 New Version] FOXWELL NT604 Elite scan tool is the 2026 new version from FOXWELL, designed for car owners who want to figure out the cause of issues before fixing car problems by scanning common systems like ABS, SRS, engine, and transmission. The NT604 Elite obd2 scanner diagnostic tool comes with the latest software—no need to waste time downloading software first. Plug the scanner into the OBDII port with OBDII cable to start the diagnosis.
- [Affordable] + [Reliable Car Health Monitor] Will you be confused what happens when the warning light of ABS/SRS/transmission/check engine flashes? Instead of taking your cars to dealership, this FOXWELL scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. Note：The device is a diagnostic tool, not a repair tool. To turn off a warning light, you must first physically repair the issue causing it. Only then can the scanner be used to clear the corresponding fault code.
- [5 in 1 Car Diagnostic Scanner] Compared with obd scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also serves as ABS/SRS scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it. Note: doesn't support maintenance functions like reset or relearn. For the SRS system, NT604 Elite can read and clear common fault codes not caused by a crash, but crash/collision data cannot be cleared.
- [Fantastic AUTOVIN] + [No extra software fee] Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite ABS SRS scanner supports 60+ car brands from worldwide (America/Asia/Europe). You don’t need to pay extra software fee. AUTOVIN may not work on some older vehicles or certain vehicle brands. If AUTOVIN fails, please input the vin code manually or go to the Diagnostic Menu to select your vehicle model.
- [Solid protective case KO plastic carrying bag] + [Lifetime update] Almost all same price-level car scanner diagnostic tool only offers plastic bag to hold the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 【Reset ABS/SRS/Transmission/Engine Lights】 More than an check engine code reader, OBDMATE OM901 obd2 scanner performs comprehensive diagnostics for the 4 most-used systems (ABS/SRS/Engine/Transmission). It quickly clears fault codes, turns off warning lights, read data stream and auto VIN.
- 【3.5" Handheld Scanner with 4 System Diagnose】 3.5" Super large TFT screen equipped displays an intuitive menu and clear readings of various sensors from ABS, SRS, ECM and TCM systems. It arrived with a silicone protective case and hard-shell carrying case, ensuring long-lived durability and drop resistance. The car diagnostic tool is plug-to-play designed, plug it and get diagnosis started without any batteries or updates required.
- 【One-Click I/M Readines&Full OBD2 Functions】 Press F1 to get an intuitive corloured form about whether various emissions-related systems on the vehicle are operating properly. Help you get smog-check ready quickly. OM901 car scanner supports all essential OBD2 functions you need: read & clear codes, view freeze frame, read I/M readiness, retrieve VIN, live data stream (with graphing display), O2 sensor test, onboard monitoring mode, and EVAP leak test.
- 【Battery Voltage Check&DLC Pin Test】 It allows you to monitor battery health by testing current battery voltage. Plus, this obd2 diagnostic tool features DLC 16-PIN test to check current voltage of every pin.
- 【Automotive Scanner Diagnostic Kit】 The package comes with 1 car scanner, 1 USB-type c cable, 1 hard storage bag and 1 user manual(en). Free to update without any hidden fees. 5 languanges available in setting including English, French, Italian, German and Espanish. Valuable and Portable, making it a great tool kit for car owners, DIY enthusiasts, and professional mechanics.
- OBD2 SCANNER FOR ALL SYSTEMS – The INNOVA SD35 is a tablet-based OBD2 scanner designed for advanced diagnostics. Read and clear check engine light, ABS, SRS, and TPMS codes, plus test your car battery and alternator to prevent unexpected failures. Vehicle coverage may vary. Please use Innova’s Coverage Checker to verify compatibility.
- ALL-SYSTEM DIAGNOSTICS & LIVE DATA – Unlike basic code readers, this OBD2 scanner for all vehicles scans engine, transmission, ABS, SRS, and more. Get real-time live data, including RPM, fuel trims, temperature readings, and oxygen sensor performance.
- OBD2 TABLET WITH USER-FRIENDLY INTERFACE – This automotive scan tool features a high-resolution display, making vehicle diagnostics faster and easier.
- ADVANCED TPMS, OIL RESET & SERVICE FUNCTIONS – Perform TPMS sensor checks, oil light reset, and other service resets with ease This professional diagnostic tool provides comprehensive vehicle maintenance capabilities in one device.
- WIDE VEHICLE COVERAGE (1996 & NEWER CARS & TRUCKS) – This OBD2 scanner Bluetooth tablet is compatible with Toyota, Ford, Honda, Chevrolet, Nissan, Dodge, and more. However, feature coverage may vary. Please use Innova's Coverage Checker to verify coverage.
- ✔️【Professional SRS Reset for 1994-2003 BMW】 Designed specifically for classic BMW models (1994-2003). This B800 scanner reads & clears SRS airbag fault codes, turns off the warning light, and saves you a costly dealer visit. Confirmed compatible with: E36, E46 (EXCEPT 2001 330i), E34, E38, E39, Z3, and X5 (E53). NOT compatible with any BMW built before 1994 or after 2003.
- ✔️【Important: Two Different Connection Ports – Read Before Use】 To avoid “not working” issues, please note: For 1994–2000 BMWs (most E36, E34, Z3, early E39), the SRS diagnostic port is a round 20-pin connector under the hood. You MUST use the included 16-pin to 20-pin adapter cable. For 2000–2003 models (late E46, E39, X5), use the standard OBD-II port inside the cabin. Incorrect connection is the #1 reason for “incompatibility” reports.
- ✔️【Read & Clear Fault Codes in Minutes】 Quickly diagnose why your SRS light is on. The scanner accurately reads fault codes from airbag and seatbelt pretensioner systems. With one button press, clear the codes and reset the SRS warning light in seconds. No expensive dealer tools needed.
- ✔️【User-Friendly for DIYers – No Mechanic Required】 Easy operation with an intuitive button layout: ‘Enter’ to confirm, ‘Scroll’ to navigate. The clear LCD screen shows results instantly. Includes a step-by-step manual (revised for clarity) to guide you through the entire reset process.
- ✔️【Reliable Support with 1-Year Warranty】 We stand behind the quality of our B800 scanner. It comes with a 1-Year Hassle-Free Warranty. If you have any questions or need support, please contact us with your Order ID, and our dedicated team will assist you promptly.
- 【Full Systems Automotive Diagnostic】 More than checking engine, ABS and SRS, OBDMATE OM970 obd2 scanner performs comprehensive diagnostics on all electric modules. It quickly scans and clears fault codes, turns off warning lights, reads live data, and features Auto-VIN technology.
- 【Live Datastream&4-in-1 Graph】 Easily view live sensor data such as RPM, fuel trims, ATF temperature, wheel speed sensor, battery voltage and so on. OM970 scan tool also supports 4-in-1 trend graphing. Spend just 3 minutes to check – and you'll know exactly what's going wrong, helping you avoid hundreds in dealership diagnostic fees.
- 【One-Click I/M Readiness&Full OBD2 Functions】 Press F1 to get an intuitive corloured form about whether your vehicle's emissions-related systems are operating properly. Help you get smog-check ready quickly. OM970 obd2 diagnostic tool supports all essential OBD2 functions you need. Plus, it features battery voltage test and DLC 16-PIN test.
- 【Straightforward Menus with Easy Navigation】 All functions are easy to understand without obscure decriptions. 3.5" Large screen delivers clear readings while keeping one-hand operation. The car diagnostic tool comes with a silicone protective case and a hard-shell carrying case, ensuring long-lived durability and drop resistance.
- 【Budget-Friendly, No Subscriptions, Free Software Updates】 Plug and play: no bluetooth pairing, monthly fees, Wi-Fi connection, or any other troublesome initial settings. OM970 obd2 scanner works out of the box with the latest software. Lifetime free upgrade.
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