September 11, 2019 NHTSA CAMPAIGN NUMBER: 19V651000
NHTSA Campaign Number: 19V651
Manufacturer Ford Motor Company
Potential Number of Units Affected 311,907
Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall is expected to begin October 14, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 19S29.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
|Vehicle||Model Year||Assembly Plant||Build Dates|
|Explorer||2017||Chicago||February 13, 2016 through October 25, 2017|
Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS SAFETY RECALL
In some of the affected vehicles, the power seat track may have an improperly finished edge leaving it with a sharp burr. There is a chance of injury to the hand if a customer were to reach between the seat and console, such as to retrieve a fallen object.
DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this safety recall. A complete Dealer Bulletin will be provided to dealers the month of October when it is anticipated that parts ordering information and repair instructions will be available to support this safety recall.
Owners of record will be notified via first-class mail week of October 14 when it is anticipated that parts will be available to complete repairs.
Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery.
DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.
1 Affected Product
6 Associated Documents
Defect 573 Report
Recall 573 Report – Amendment 1
Recall 573 Report – Amendment 2
Manufacturer Notices(to Dealers,etc) – NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice – Safety Recall 19S29
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Last update on 2019-10-05 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2019-10-05 / Affiliate links / Images from Amazon Product Advertising API