Safety Recall 19S29 – Seat Frame Burred Edge – 2017 Ford Explorer

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September 11, 2019 NHTSA CAMPAIGN NUMBER: 19V651000

Front Seat Frames May Have Exposed Sharp Edges

Occupants my contact the sharp edges when reaching between the power front seat and center console, increasing their risk of injury.

 

NHTSA Campaign Number: 19V651

Manufacturer FordeBay Motor Company

Components SEATS

Potential Number of Units Affected 311,907

 

Summary

FordeBay Motor Company (FordeBay) is recalling certain 2017 FordeBay Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.

 

Remedy

FordeBay will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall began November 8, 2019. Owners may contact FordeBay customer service at 1-866-436-7332. FordeBay’s number for this recall is 19S29.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall

 


December 12, 2019

TO: All U.S. FordeBay and LincolneBay Dealers

SUBJECT: Safety Recall 19S29 โ€“ Supplement #1
Certain 2017 Model Year Explorer Vehicles Equipped with Power Seats
Seat Frame Burred Edge

 

New! REASON FOR THIS SUPPLEMENT

  • Technical Information: Updated technical information for cleaning seat track
  • Administrative and Parts Ordering: Updated to include Scotch-Brite pad
  • Labor Allowances: Updated labor times

 

AFFECTED VEHICLES

Vehicle Model Year Assembly Plant Build Dates
Explorer2017ChicagoFebruary 13, 2016 through October 25, 2017

 

Affected vehicles are identified in OASIS and FSA VIN Lists.

 

REASON FOR THIS SAFETY RECALL

In some of the affected vehicles, the power seat track may have an improperly finished edge leaving it with a sharp burr. There is a chance of injury to the hand if a customer were to reach between the seat and console, such as to retrieve a fallen object.

 

SERVICE ACTION

Dealers are to install flocked tape on seat track edge for power-equipped seats following the Technical Instructions. This service must be performed on all affected vehicles at no charge to the vehicle owner.

NOTE: Only power seat tracks require the flocked tape; some vehicles are equipped with driver-only power seat and tape will not be required for the manual passenger seats in these vehicles.

 

OWNER NOTIFICATION AND MAILING SCHEDULE

Owner letters were mailed the week of November 4, 2019. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.

PLEASE NOTE:

Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.   

 

ATTACHMENTS

Attachment I: Administrative Information
Attachment II: Labor Allowances and Parts Ordering Information
Attachment III: Technical Information
Owner Notification Letters

 

QUESTIONS & ASSISTANCE

For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.

Sincerely,

 

David J. Johnson


ATTACHMENT I

Safety Recall 19S29 โ€“ Supplement #1
Certain 2017 Model Year Explorer Vehicles Equipped with Power Seats
Seat Frame Burred Edge

 

OASIS ACTIVATION

OASIS was activated on September 12, 2019

 

FSA VIN LISTS ACTIVATION

FSA VIN Lists were made available through https://web.fsavinlists.dealerconnection.com on September 12, 2019. Owner names and addresses are available.

NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall.

 

SOLD VEHICLES

  • FordeBay has not issued instructions to stop selling/delivering or driving used vehicles under this safety recall. Owners should contact their dealer for an appointment to have their vehicles remedied as soon as practicable. Owners can continue to safely drive their vehicles if they take care not to touch the seat track between the front seat and center console.
  • Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
  • Correct other affected vehicles identified in OASIS which are brought to your dealership.
  • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.

 

STOCK VEHICLES

  • Correct all affected units in your new vehicle inventory before delivery.
  • Use OASIS to identify any affected vehicles in your used vehicle inventory.

 

DEALER-OPERATED RENTAL VEHICLES

The Fixing Americaโ€™s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.

 

TITLE BRANDED / SALVAGED VEHICLES                                        

Affected title branded and salvaged vehicles are eligible for this recall.

 

OWNER REFUNDS  

Refunds are not approved for this program.

 

RENTAL VEHICLES

Rental vehicles are not approved for this program.

 

ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS)
Additional repairs identified as necessary to complete the FSA should be managed as follows:

  • For related damage and access time requirements, refer to the Warranty and Policy Manual / Section 6 โ€“ FordeBay & LincolneBay Program Policies / General Information & Special Circumstances for FSAโ€™s / Related Damage.
  • For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is required, although related damage must be on a separate repair line with the โ€œRelated Damageโ€ radio button checked.
    • FordeBay vehicles โ€“ 3 years or 36,000 miles
  • For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval Request to the SSSC Web Contact Site prior to completing the repair.

 

CLAIMS PREPARATION AND SUBMISSION

  • Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS) online.
    • When entering claims, select claim type 31: Field Service Action. The FSA number 19S29 is the sub code.
    • For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.
  • Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a separate repair line from the FSA with same claim type and sub code as described in Claim Entry above.

IMPORTANT: Click the Related Damage Indicator radio button.

  • New! Provision for Flocked Tape and Scotch-Brite pad or similar:
    • Program Code: 19S29
    • Misc. Expense: OTHER
    • Amount:
      • Up to $4.00ย 

ATTACHMENT II

Safety Recall 19S29 โ€“ Supplement #1
Certain 2017 Model Year Explorer Vehicles Equipped with Power Seats
Seat Frame Burred Edge

 

New! LABOR ALLOWANCES

Description Labor Operation Labor Time
Install Flock Tape on Driver Power Seat Only (Passenger Seat is Manual)19S29B0.4 Hours
Install Flock Tape on Both Driver and Passenger Power Seats19S29C0.7 Hours

 

New! PARTS REQUIREMENTS / ORDERING INFORMATION

Description Order Quantity Claim Quantity Part Number
Flocked Tape (Roll length is 25 Meters, (82 ft). One Roll will cover approximately 41 vehicles)Claim as MISC

OTHER up to $4.00

KB5Z-19E523-A
Scotch-Brite Pad or similar (for aid in cleaning seat frame, obtain locally, can be used multiple times)

 

NOTE: Due to limited supply of Flocked Tape do not order unless needed, each roll will cover approximately 41 vehicles.  

Order your parts through normal order processing channels. To guarantee the shortest delivery time, an emergency order for parts must be placed.

 

DEALER PRICE 

For latest prices, refer to DOES II.

 

EXCESS STOCK RETURN

Excess stock returned for credit must have been purchased from FordeBay Customer Service Division in accordance with Policy Procedure Bulletin 4000.


ATTACHMENT III

CERTAIN 2017 MODEL YEAR EXPLORER VEHICLES EQUIPPED WITH POWER SEATS โ€” SEAT FRAME BURRED EDGE

 

OVERVIEW

In some of the affected vehicles, the power seat track may have an improperly finished edge leaving it with a sharp burr. There is a chance of injury to the hand if a customer were to reach between the seat and console, such as to retrieve a fallen object. Dealers are to install flocked tape on seat track edge for power-equipped seats following the Technical Instructions. This service must be performed on all affected vehicles at no charge to the vehicle owner.

NOTE: Only power seat tracks require the flocked tape; some vehicles are equipped with driver-only power seat and tape will not be required for the manual passenger seats in these vehicles.

 

SERVICE PROCEDURE

WARNING: Use caution while cleaning the edges of the seat track, edges may have burr’s that can cause personal injury.

NOTE: If the seat frame is cold, allow the vehicle to warm up with the floor blower on to aid the tape to adhere

NOTE: A video of the service procedure can be found by clicking the video icon.

1. Raise the seat to the highest position.

2. Scuff the highlighted areas using a Scotch-Brite pad. Using Isopropyl Alcohol and a disposable white paper towel, clean the highlighted areas until no visible oil or residue is present on the paper towel. See Figure 1.

NOTE: Seat shown on bench for clarity.

3. Obtain a roll of flocked tape part number KB5Z-19E523-A.

4. Measure and cut one piece of flocked tape 190 mm (7.5 in) in length. See Figure 2.

5. Take the 190 mm (7.5 in) piece of flocked tape fold and cut it in half length wise into two equal strips.
See Figure 3.

6. Measure and cut one piece of flocked tape 57.15 mm (2.25 in) in length. See Figure 4.

7. Take the 57.15 mm (2.25 in) piece of flocked tape fold and cut it in half length wise into two equal strips. See Figure 5.

8. Measure and cut one piece of flocked tape 38.1 mm (1.5 in) in length. See Figure 6.

9. Peel off the backing and apply one of the 57.15 mm (2.5 in) strips of flocked tape to the front inboard seat frame. See Figure 7.

10. Using one 190 mm (7.5 in) strip of flocked tape, peel the backing off and apply it to the front half of the inboard seat frame. See Figure 8.

11. Using the 38.1 mm (1.5 in) piece of uncut flocked tape, peel the backing off and apply it to the middle tab. See Figure 9.

12. Using the second strip of 190 mm (7.5 in) flocked tape, peel off backing and apply to the lower rear portion of the inboard seat frame bracket. See Figure 10.

13. Using the second strip of 57.15 mm (2.5 in) flocked tape, peel the backing off and apply it to the seat frame upper edge. See Figure 11.

NOTE: Position seat belt buckle towards the front of the vehicle and downward for best access.

14. Return the seat back to its original position.

 


November 2019

* * * IMPORTANT SAFETY RECALL * * *

Safety Recall Notice 19S29 / NHTSA Recall 19V-651

2017 Explorer

Your Vehicle Identification Number (VIN):

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. FordeBay Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above.

We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support.

What is the issue?On your vehicle, the inboard power seat track may have a sharp burr due to an improperly finished edge.
What is the risk?You could injure your hand if you reach between the front seat and center console, such as to retrieve a fallen object.
What will FordeBay and your dealer do?Parts for repair are expected to be available week of November 18, 2019, you can contact your dealership to schedule an appointment after that time. FordeBay Motor Company has authorized your dealer to install flocked tape over seat track edge free of charge (parts and labor).
How long will it take?The time needed for this repair is less than one-half day. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time.
What should you do?Please call your dealer after November 18, 2019 and request a service date for Recall 19S29. Provide the dealer with your VIN, which is printed near your name at the beginning of this letter.

FordeBay has not issued instructions to stop driving your vehicle under this safety recall. You should contact your dealer for an appointment to have your vehicle remedied as soon as practicable. You can continue to safely drive your vehicle.

If you do not already have a servicing dealer, you can access www.Fordowner.com for dealer addresses, maps, and driving instructions.

FordeBay Motor Company wants you to have this safety completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed.

Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

NOTE: You can receive information about Recalls and Customer Satisfaction Programs through our FordPass App. The app can be downloaded through the App Store or Google Play. In addition there are other features such as reserving and paying for parking in certain locations and controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control.

What if you no longer own this vehicle?If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner.

You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner.

Can we assist you further?If you have difficulties getting your vehicle repaired promptly and without charge, please contact your dealership’s Service Manager for assistance.

RETAIL OWNERS: If you have questions or concerns, please contact our FordeBay Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: www.Fordowner.com.

For the hearing impaired call 1-800-232-5952 (TDD). Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time).

FLEET OWNERS: If you have questions or concerns, please contact our Fleet Customer Information Center at 1-800-34-FLEET, choose Option #3, and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: www.fleet.ford.com. Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time).

If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to www.safercar.gov. Reference NHTSA Safety Recall 19V-651.

 

Thank you for your attention to this important matter.

FordeBay Customer Service Division

 


Noviembre de 2019

* * * CAMPAร‘A DE SEGURIDAD IMPORTANTE * * *

Aviso de campaรฑa de seguridad 19S29 / Campaรฑa 19V-651 de la NHTSA

2017 Explorer

Nรบmero de identificaciรณn del vehรญculo (VIN):

Este aviso se le envรญa de acuerdo con la Ley Nacional de Seguridad y Trรกnsito de Vehรญculos de los EE. UU.

FordeBay Motor Company ha determinado que su vehรญculo presenta un defecto relacionado con la seguridad del motor, con el VIN que aparece mรกs arriba.

Lamentamos esta situaciรณn y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel.

ยฟCuรกl es el problema?Es posible que la corredera interna del asiento elรฉctrico de su vehรญculo posea una rebaba puntiaguda debida a un borde incorrectamente acabado.
ยฟQuรฉ riesgo existe?Podrรญa lesionarse la mano si se acerca a la zona entre el asiento delantero y la consola central, por ejemplo, al intentar recuperar un objeto.
ยฟQuรฉ medidas adoptarรกn FordeBay y su distribuidor?Se espera que las piezas de la reparaciรณn estรฉn disponible la semana del 18 de noviembre de 2019. Puede ponerse en contacto con su distribuidor para programar una cita despuรฉs de esa fecha.  FordeBay Motor Company ha autorizado a su distribuidor a instalar una cinta aterciopelada en el borde de la corredera del asiento sin costo alguno para usted (piezas y mano de obra).
ยฟCuรกnto tiempo tomarรก?El tiempo necesario para reparar serรก menos de medio dรญa. Sin embargo, debido a los requisitos de planificaciรณn de servicio, es posible que su distribuidor tarde un poco mรกs.
ยฟQuรฉ debe hacer?Llame a su distribuidor despuรฉs del 18 de noviembre de 2019 y solicite una cita de servicio para realizar la campaรฑa 19S29. Proporcione el VIN a su distribuidor, el cual estรก impreso debajo de sus datos al comienzo de esta carta.

Para esta campaรฑa de seguridad, FordeBay no ha emitido instrucciones de no manejar el vehรญculo. Deberรก ponerse en contacto con su distribuidor a fin de programar una cita para solucionar este problema lo mรกs pronto posible. Puede continuar manejando su vehรญculo con seguridad.

Si aรบn no tiene un distribuidor para realizar el servicio, puede acceder a www.Fordowner.com para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar.

FordeBay Motor Company le recomienda realizar esta campaรฑa de seguridad en su vehรญculo. El propietario del vehรญculo es responsable de realizar los arreglos para llevar a cabo el trabajo.

Tenga presente que: la ley federal exige que los arrendadores de vehรญculos que reciban este aviso de campaรฑa envรญen una copia del mismo al arrendatario en un plazo de diez dรญas.

NOTA: puede recibir informaciรณn sobre las campaรฑas y los programas de satisfacciรณn del cliente a travรฉs de la aplicaciรณn FordPass. La aplicaciรณn se puede descargar a travรฉs de App Store o Google Play. Adicionalmente, existen otras funciones, como reserva y pago de estacionamientos en ciertos lugares, ademรกs de control de ciertas funciones en el vehรญculo (bloqueo y desbloqueo de puertas, arranque remoto) si asรญ estรก equipado para permitir el control.

ยฟQuรฉ pasa si usted ya no es el propietario del vehรญculo?Si usted ya no es el propietario del vehรญculo y tiene la direcciรณn del propietario actual, le solicitamos que le reenvรญe esta carta.

Usted recibiรณ este aviso porque las regulaciones del gobierno exigen el envรญo de notificaciones al propietario conocido mรกs reciente del registro. Nuestros registros se basan principalmente en datos estatales y de propiedad, que indican que usted es el propietario actual del vehรญculo.

ยฟPodemos hacer algo mรกs por usted?Si tiene problemas para reparar de inmediato su vehรญculo y sin costo alguno, comunรญquese con el Gerente de Servicio de su distribuidor para solicitar ayuda.

PROPIETARIOS MINORISTAS: si tiene dudas o preguntas, comunรญquese con nuestro Centro de Relaciรณn con Clientes FordeBay al 1-866-436-7332 y uno de nuestros representantes con gusto lo atenderรก. Si desea comunicarse con nosotros a travรฉs de Internet, nuestra direcciรณn es: www.Fordowner.com.

Las personas con problemas de audiciรณn pueden llamar al 1-800-232-5952 (TDD). Los representantes atienden de lunes a viernes, 8:00 am a 8:00 pm (hora local).

PROPIETARIOS DE FLOTAS: si tiene dudas o preguntas, comunรญquese con nuestro Centro de Informaciรณn a Clientes de flotas al 1-800-34-FLEET, elija la opciรณn n.ยฐ 3 y uno de nuestros representantes con gusto lo atenderรก. Si desea comunicarse con nosotros a travรฉs de Internet, nuestra direcciรณn es: www.fleet.ford.com.

Los representantes atienden de lunes a viernes, 8:00 am a 8:00 pm (hora local).

Si continรบa con dificultades para reparar su vehรญculo en un tiempo razonable o sin cargo, le sugerimos que escriba al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o bien que llame sin cargo a la lรญnea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visite www.safercar.gov. Mencione la Campaรฑa de seguridad 19V-651 de la NHTSA.

 

Gracias por su atenciรณn en este asunto sumamente importante.

FordeBay, Divisiรณn de Servicio al Cliente

 


September 12, 2019

TO: All U.S. FordeBay and LincolneBay Dealers
SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice –
Safety Recall 19S29

Certain 2017 Model Year Explorer with Power Seats
Seat Frame Burred Edge

 

AFFECTED VEHICLES

VehicleModel YearAssembly PlantBuild Dates
Explorer2017ChicagoFebruary 13, 2016 through October 25, 2017

 

Affected vehicles are identified in OASIS and FSA VIN Lists.

 

REASON FOR THIS SAFETY RECALL

In some of the affected vehicles, the power seat track may have an improperly finished edge leaving it with a sharp burr. There is a chance of injury to the hand if a customer were to reach between the seat and console, such as to retrieve a fallen object.

 

SERVICE ACTION

DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this safety recall. A complete Dealer Bulletin will be provided to dealers the month of October when it is anticipated that parts ordering information and repair instructions will be available to support this safety recall.

 

CUSTOMER NOTIFICATION

Owners of record will be notified via first-class mail week of October 14 when it is anticipated that parts will be available to complete repairs.

PLEASE NOTE:

Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee.  Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle.  Correct all vehicles in your new vehicle inventory prior to delivery.

 

DEALER-OPERATED RENTAL VEHICLES

The Fixing Americaโ€™s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.

 

QUESTIONS & ASSISTANCE

For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site.  The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.

 


FordeBay Media Center

FORDeBay MOTOR COMPANY ISSUES SAFETY RECALL FOR

SELECT 2017 EXPLORER VEHICLES FOR A SHARP SEAT FRAME EDGE

Sep 13, 2019 | DEARBORN, Mich.

DEARBORN, Mich., Sept. 13, 2019 โ€“ FordeBay Motor Company is issuing a safety recall for select 2017 FordeBay Explorer vehicles for an improperly coined seat-frame edge. Affected vehicles are equipped with power seats and may have seat frames with sharp edges. Customers could come in contact with the sharp edges when reaching between the power front seat and center console, presenting the risk of injury.

FordeBay is aware of 31 reports of hand injuries attributed to this condition.

This action affects 311,907 vehicles in the United States and federal territories, 23,380 in Canada and 3,045 in Mexico.

Affected vehicles were built at Chicago Assembly Plant from Feb. 13, 2016, to Oct. 25, 2017.

Dealers will install flocked tape to the exposed edge and tab on the inboard side of the power seat frames. Customers are advised to use caution and avoid contact with the seat frame edge until the repair is completed. The FordeBay reference number for this recall is 19S29.

 


1 Affected Product

Vehicle

MAKEMODELYEAR
FORDeBayEXPLORER2017

 


13 Associated Documents

Manufacturer Notices(to Dealers,etc)- Safety Recall 19S29 โ€“ Supplement #1

RCMN-19V651-4124.pdf 1566.062KB

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Recall Quarterly Report #1, 2019-4

RCLQRT-19V651-8834.PDF 211.151KB

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Defect 573 Report

RCLRPT-19V651-1316.PDF 213.961KB

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Recall Acknowledgement

RCAK-19V651-7741.pdf 244.539KB

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Recall 573 Report – Amendment 1

RCLRPT-19V651-2560.PDF 213.962KB

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Miscellaneous Document – FordeBay Media Center – FORDeBay MOTOR COMPANY ISSUES SAFETY RECALL FOR SELECT 2017 EXPLORER VEHICLES FOR A SHARP SEAT FRAME EDGE

RMISC-19V651-7100.pdf 87.947KB

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Recall 573 Report – Amendment 2

RCLRPT-19V651-7260.PDF 214.03KB

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Manufacturer Notices(to Dealers,etc) – NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice – Safety Recall 19S29

RCMN-19V651-2312.pdf 184.644KB

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ISSUED Renotification Notice

RCRN-19V651-2901.pdf 1294.708KB

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Recall Quarterly Report #2, 2020-1

RCLQRT-19V651-0109.PDF 211.257KB

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Owner Notification Letter(Part 577)

RCONL-19V651-4215.pdf 93.367KB

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Manufacturer Notices(to Dealers,etc)- Safety Recall 19S29 Certain 2017 Model Year Explorer Vehicles Equipped with Power Seats Seat Frame Burred Edge

RCMN-19V651-9214.pdf 2947.745KB

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Recall Quarterly Report #3, 2020-2

RCLQRT-19V651-5927.PDF 211.348KB

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Latest Recalls Documents

FordeBay will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall began November 8, 2019. Owners may contact FordeBay customer service at 1-866-436-7332. FordeBay’s number for this recall is 19S29.


 

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  • REMOVES STAINS & ODORS. Use Spot & Stain formula with Febreze Freshness to tackle tough stains and odors.
SaleBestseller No. 2
Relentless Drive Car Carpet Cleaner (16oz) Professional Interior Car Cleaner for Seat Upholstery with Brush โ€“ Safe for All Cars
  • Professional car carpet cleaner kit - Our professional-grade car carpet cleaner comes complete with an interior upholstery brush, perfect for deep-cleaning carpets and effectively removing tough stains and odors. Achieve showroom-quality results quickly and easily.
  • Effective car seat upholstery cleaner - Specifically designed for car seat upholstery, this powerful interior cleaner penetrates deeply into fabrics, lifting stubborn stains without excessive soaking. Your car seats will look refreshed, clean, and odor-free after just one use.
  • Safe for all interior fabrics - Formulated to be non-toxic, hypoallergenic, and gentle on all interior car fabrics. Whether it's seats, carpets, or other upholstery, confidently clean without worrying about damage or discoloration.
  • Durable detailing brush included - The kit includes a sturdy, ergonomic brush that helps agitate and lift dirt, grime, and debris. Simply apply cleaner, brush gently, and wipe away for a pristine interior finish.
  • Non-foaming, dye & perfume-free - Our advanced formula is free from synthetic perfumes and dyes, ensuring no residue or artificial odors remain. Experience thorough, reliable cleaning that preserves your interiorโ€™s integrity.
SaleBestseller No. 3
Armor All Carpet and Upholstery Cleaner Spray , Car Upholstery Cleaner for Tough Stains, 22 Fl Oz, 1 Count (Pack of 1)
  • Carpet & Upholstery: One 22 oz can of Armor All New Car Scent FRESH FX Carpet and Upholstery Cleaner With Scrub Brush
  • 3-in-1 Action: Car interior cleaner features 3-in-1 power foam that cleans, lifts tough stains and eliminates odors
  • For Interior: New Car Scent freshens your car interior with light fragrance
  • Works Fast: Fast-acting foaming cleaner lifts away dirt and debris
  • Great for Tough Stains: Quickly breaks down even tough stains like mud, salt, grease, food and coffee
Bestseller No. 4
Chemical Guys CWS20316 Foaming Citrus Fabric Clean Carpet & Upholstery Cleaner (Car Carpets, Seats & Floor Mats), Safe for Cars, Home, Office, & More, 16 fl oz, Citrus Scent
  • RESTORE FABRIC, CARPET & UPHOLSTERY LIKE NEW - Fabric Clean dissolves and removes dirt, odors, and stains from automotive carpets, fabrics, and upholstery with hi-sudsing, deep penetrating foaming bubbles for professional detailing results.
  • INTENSE FOAMING CLEANING POWER - Foaming action floats the particles directly to the surface of the material for easy cleanup with a microfiber towel or hot water extractor.
  • PROFESSIONAL GRADE FORMULA - While low-grade cleaners leave carpets feeling wet, promote mildew growth, and finish with a stiff crusty feeling, Fabric Clean is detergent free, low-moisture, and finishes with the soft feel of clean fabric.
  • DESTROY ODOR-CAUSING MICROBES - Fabric Clean comes blended with the companyโ€™s patented odor elimination enzymes; the product actively destroys odor-causing microbes, eliminating foul odors at their source.
  • THE GO TO BRAND IN CAR CARE - Beginners & professionals alike choose Chemical Guys, for the finest car care products, world class customer support and vast detailing knowledge; Chemical Guys is more than a brand it's a lifestyle with a worldwide following
SaleBestseller No. 5
Chemical Guys Foaming Citrus Fabric Clean & Drill Brush Kit - High-Foaming Stain & Odor Remover for Car Carpets, Upholstery & Floor Mats - Deep Cleans & Deodorizes, Citrus Scent - 16 fl oz
  • REMOVE DIRT, ODORS & STAINS โ€“ Penetrate deep into fibers with foaming bubbles to dissolve set-in dirt, odors, and stains from carpets, fabrics & upholstery using Fabric Clean Carpet & Upholstery Shampoo
  • INTENSE FOAMING ACTION โ€“ Oxygen-infused cleaners lift & separate dirt for fast, thorough cleaning. Foaming action floats debris to the surface for easy removal with a microfiber towel or extractor
  • POWERFUL DRILL ATTACHMENT โ€“ Let the Carpet Brush Drill Attachment do the work for you Attach it to your drill to deep clean carpets & upholstery faster & more effectively
  • LIFT DEEP STAINS & DIRT โ€“ Stiff nylon bristles dig deep to break up stubborn stains, grime & debris. Save time & effort with the Spinner Multi-Surface Brush
  • CUSTOM DILUTION SPRAY BOTTLE โ€“ Easily dilute concentrated cleaners for specialized cleaning tasks. The Secondary Container Dilution Bottle provides maximum spray coverage
SaleBestseller No. 6
WECLEAN C1 Portable Extractor for Couch and Carpet Cleaner Upholstery Cleaner for Deep Cleaning
  • Deep Cleaning:Clean and refresh carpets in your home with deep cleaning performance of this carpet washer.Begin your cleaning to fresher carpets as the 400W motor works to beauty and refresh the look and smell of your carpeted surfaces, eliminating dirt naughty pet left behind.
  • Two Water Tanks Designed:WECLEAN C1 rug cleaner with two water tanks to separate clean and dirty water. 44Oz clean water tank and 17Oz dirty water tank.
  • Operating Principle:High performance aqua jets penetrate deep into the pile, heavy duty bristles remove embedded dirt and provide a deep down clean.
  • Space-Efficient:Independent cord and hose storage allows you to wrap the cable around the holder.so you can neatly put the carpet washer which comes with 1.2m(11 feet) hose and 3.3m(50 inches) power cord away in your storage cupboard without messy wires.
  • Strong Suction Power: The powerful suction power of more than 9000Pa can absorb and clean stains on sofas, carpets, floors and other places, such as pet urine, red wine stains, etc.As a spot cleaner machine, WECLEAN C1 can do well on carpet.
Bestseller No. 7
Chemical Guys Total Interior Cleaner & Protectant, Cleans & Protects Leather, Vinyl, Plastic, Rubber & Glass Streak-Free Finish for Cars, Trucks, SUVs, RVs & More - 16 oz
  • ONE CLEANER TO RULE THEM ALL - Rather than use separate cleaners for leather, vinyl, plastic, carpet, cloth, glass, and wood, Chemical Guys developed Total Interior Cleaner & Protectant; with just one product, you can now clean and protect virtually all interior surfaces!
  • SIMPLIFY YOUR DETAILING ARSENAL - Save time and money with one do-it-all product; keep your interior fresh, clean, and looking like new; clean without worrying about damaging surfaces; clean and protect nav and touch screens too!
  • MIST ON, WIPE OFF - Total Interior Cleaner & Protectant offers professional grade results and is so easy to use! Just mist on and wipe off! The unique formula contains blockers that help shield interior car parts from harsh sunlight to help prevent cracking and fading on hard plastics.
  • DRY-TO-THE-TOUCH FORMULA - The premium formula wipes clean, finishes residue free, and leaves no greasy or oily feel or look behind; Total Interior Cleaner & Protectant does not add extra gloss or shine; it only restores the stock appearance to the cleaned surface. Always test surface area first
  • THE GO TO BRAND IN CAR CARE - Beginners and professionals alike choose Chemical Guys, not only for the finest car care products, but the world class customer support and vast detailing knowledge Chemical Guys is more than a brand it's a lifestyle with a worldwide following
Bestseller No. 8
Chemical Guys CWS21916 Foaming Citrus Fabric Clean Carpet & Upholstery Cleaner, Ready To Use, Sprayable (For Carpets, Seats & Floor Mats), Safe for Cars, Home, Office, & More, 16 fl oz, Citrus Scent
  • SAME GREAT RESULTS, NOW SPRAYABLE - Fabric Clean Ready To Use easily dissolves and removes dirt, odors, and stains from automotive carpets, fabrics, and upholstery with hi-sudsing, deep penetrating foaming bubbles for professional detailing results.
  • SO EASY-TO-USE - Just spray Fabric Clean Ready To Use and the foaming action floats the particles directly to the surface of the material for easy cleanup with a microfiber towel, brush or hot water extractor.
  • PROFESSIONAL GRADE FORMULA - While low-grade cleaners leave carpets feeling wet, promote unsightly growth, and finish with a stiff crusty feeling, Fabric Clean is detergent free, low-moisture, and finishes with the soft feel of clean fabric.
  • DESTROY MICRO-PARTICLES - Fabric Clean comes blended with the companyโ€™s patented elimination enzymes; the product actively eliminates foul smell at their source.
  • THE GO TO BRAND IN CAR CARE - Beginners & professionals alike choose Chemical Guys, for the finest car care products, world class customer support and vast detailing knowledge; Chemical Guys is more than a brand it's a lifestyle with a worldwide following
SaleBestseller No. 9
CAR GUYS Super Cleaner | Effective Car Interior Cleaner | Leather Car Seat Cleaner | Stain Remover for Carpet, Upholstery, Fabric, and Much More! | 18 Oz Kit
  • THE HYPE IS REAL! โ€“ Are you tired of using cleaners that work, but not as good as you expected?! You wonโ€™t experience that here! Our newly formulated multisurface cleaner is made with the newest advancements in nano-technology to effectively lift away dirt and grime at the molecular level. No more wasting time and energy with nonsense products made with old science and technology!
  • REPLACE YOUR CABINET OF CHEMICALS! โ€“ Do you get confused by all the different types of cleaning supplies that are available? It gets frustrating fast! Just cleaning your vehicle requires some special deep stain remover, a chemical solvent to get rid of bug and tar, a separate floor mat and inner dash cleaner.. and the list goes on and on! Keep it simple with one multipurpose product, CAR GYUYS Super Cleaner... the KING OF ALL CLEANERS !
  • MULTI-SURFACE SUPER CLEANER! โ€“ This multi surface cleaner works on many different interior or exterior surfaces except glass and delicate instrument panel screens! That means this ONE PRODUCT will clean upholstery , fabric , canvas , leather , vinyl , plastic , rubber , bird poop , grease , tree sap , metals , wood trim and so much more! This is the most versatile multi-purpose cleaner on the market!
  • WHY CHOOSE CAR GUYS? โ€“ We Care About Quality! Our products are made with the latest advancements in science, using the best equipment available. This helps us make consistently high quality products that always work great! Every formula we make is mixed and bottled, in the USA, by hard working Americans!
  • REAL CUSTOMER SUPPORT! โ€“ The CAR GUYS team actually cares about customer satisfaction! If you ever have any concerns, let us know, and a person from our team will do everything in our power to make it right.
Bestseller No. 10
Resolve 22 fl oz Multi-Fabric Cleaner Liquid and Upholstery Stain Remover
  • Directions: Product Usage: Resolve Upholstery Cleaner Is Safe To Use On Most Household Fabrics Such As Polyester, Nylon And Cotton Blends. Before Cleaning: Test A Hidden Section Of Fabric Being Cleaned For Colorfastness. If Color Is Affected, Do Not Use. Not Recommended For Velvet, Silk, Vinyl Or Leather. Look For Fabric Manufacturer'S Cleanability Code Tag. Use On Fabrics Coded Ws Or W.
  • Concentrated formula use only 2 3 ounce Per gallon of water Cleans up to 1600 square feet

Last update on 2025-04-19 / Affiliate links / Images from Amazon Product Advertising API


 

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