Manual Liftgate Difficult To Close – Power Liftgate Bounce Back And/Or Will Not Cinch – 2017 Ford Escape

NHTSA ID Number: 10156485

Manufacturer Communication Number: TSB 19-2057

Summary

Some 2017 Escape vehicles built on or before 1-Sep-2017 may exhibit a manual liftgate that is difficult to close. This may be due to the striker wing position relative to striker. To correct the condition, adjust the striker wings to the specified specification.

 

1 Affected Product

Vehicle

FORDESCAPE2017

 


 

This bulletin supersedes 18-2135. Reason for update: Incorrect or Incomplete Symptom

Model:

Ford

2017 Escape

Summary

This article supersedes TSB 18-2135 to update the vehicles affected.

Issue: Some 2017 Escape vehicles built on or before 1-Sep-2017 may exhibit a manual liftgate that is difficult to close. This may be due to the striker wing position relative to striker. To correct the condition, adjust the striker wings to the specified specification.

Action: Follow the Service Procedure steps to correct this condition on vehicles that meet all of the following criteria:

  • 2017 Escape
  • Built on or before 1-Sep-2017
  • Manual liftgate

 

DriveTool Name
1/4″Ratchet
1/4″Power tool
1/4″Torx® T25
Adjustable wrench
Vernier caliper

 

Service Procedure

  1. If equipped, remove the package cover. (Figure 1)

(1). Slide the package cover to the side to release from the loadspace trim panel.

(2). Lift up on the package cover to disconnect from the loadspace trim panel.

(3). Remove the package cover.

Figure 1

package cover

  1. Remove the luggage compartment floor covering. (Figure 2)

Figure 2

luggage compartment floor covering

  1. Remove the left side loadspace storage compartments. (Figure 3)

(1). Remove the retainers.

(2). If equipped, disconnect the audio digital signal processing module (DSP) electrical connectors and remove the storage compartments.

Figure 3

loadspace storage compartments

  1. Position the liftgate weatherstrip aside. (Figure 4)

Figure 4

liftgate weatherstrip

  1. Remove the liftgate scuff plate trim panel. (Figure 5)

(1). Remove the retainers.

(2). Remove the pin-type retainers.

(3). Release the clips and remove the liftgate scuff plate trim panel.

Figure 5

liftgate scuff plate trim panel

  1. Remove the striker bumpers by hand from the liftgate striker. (Figure 6)

Figure 6

striker bumpers

  1. Using an adjustable wrench, bend the striker wings outward equally on each side until 84.5-85.0 mm (3.327-3.346 inches) is attained. If bent too wide, gradually bend each side in equally to attain this distance. (Figures 7-8)

Figure 7

bend the striker wings outward

 

Figure 8

bend the striker wings outward

  1. Install the striker bumpers to the liftgate striker.
  2. To install, reverse the removal procedure.

 


19-2057
28 February 2019

 


18-2135

 


18-2099
23 March 2018

 


 

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