16S41 – Fuel Delivery Module Flange Replacement – 2010-2012 Ford Escape & 2010-2011 Mercury Mariner

“This site contains affiliate links for which OEMDTC may be compensated”

NHTSA Campaign Number: 16V777
Manufacturer Ford Motor Company
Components FUEL SYSTEM, GASOLINE
Potential Number of Units Affected 329,265

 

Fuel Delivery Module may Crack and cause Fuel Leak

A fuel leak in the presence of an ignition source increases the risk of a fire.

 

Summary

Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.

 

Remedy

Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will recieve a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 16S41.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall

 


March 1, 2018

TO: All U.S. Ford and Lincoln Dealers

SUBJECT: Safety Recall 16S41 – Supplement #3
Certain 2010-2012 Model Year Escape and 2010-2011 Model Year Mariner Vehicles
with a 3.0L Engine
Fuel Delivery Module Flange Replacement

REF: Safety Recall 16S41 – Supplement #2
Dated: January 11, 2018

 

New! REASON FOR THIS SUPPLEMENT

  • A review of returned parts and associated claims has shown that long crank and hard start concerns after performing this recall are due to an improperly installed Oetiker clamp.
  • The Technical Information section has updates to enhance the Oetiker clamp installation and recommended Oetiker clamp pliers that have been found to work best for this procedure.
  • Subsequent repairs should be claimed as related damage, not service part warranty.

 

AFFECTED VEHICLES

Vehicle Model Year Assembly Plant Build Dates
Escape 2010-2012 Kansas City February 26, 2009 through April 29, 2012
Mariner 2010-2011 February 25, 2009 through December 12, 2010

 

Affected vehicles are identified in OASIS and FSA VIN Lists.

 

REASON FOR THIS SAFETY RECALL

In the affected vehicles, the Fuel Delivery Module (FDM) may develop a crack in the fuel supply port, which could result in a leak.  If a leak is present, customers are likely to detect a fuel odor and/or visible fuel on the ground under the fuel tank.  A fuel leak in the presence of an ignition source may increase the risk of a fire.

 

SERVICE ACTION

Dealers are to replace the fuel delivery module flange following the technical instructions.  This service must be performed on all affected vehicles at no charge to the vehicle owner.

 

OWNER NOTIFICATION MAILING SCHEDULE

Parts to repair this condition are currently not available in sufficient quantities to service all of the affected vehicles.  Therefore, to ensure an ample supply of parts is available, owners of affected vehicles will be notified in four separate mailings.  Mailing will begin the week of November 6, 2017.  Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.

PLEASE NOTE:

Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee.  Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle.  Correct all vehicles in your new vehicle inventory before delivery.

 

New! ATTACHMENTS

Attachment I: Administrative Information
Attachment II: Labor Allowances and Parts Ordering Information
Attachment III: Technical Information
Owner Notification Letter
Recall Reimbursement Plan

 

QUESTIONS & ASSISTANCE

For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site.  The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.

Sincerely,

 

David J. Johnson


ATTACHMENT I

Safety Recall 16S41 – Supplement #3
Certain 2010-2012 Model Year Escape and 2010-2011 Model Year Mariner Vehicles
with a 3.0L Engine
Fuel Delivery Module Flange Replacement

 

OASIS ACTIVATION

OASIS was activated on October 25, 2016.

 

FSA VIN LISTS ACTIVATION

FSA VIN Lists became available through https://web.fsavinlists.dealerconnection.com on October 25, 2016.  Owner names and addresses will be available by February 9, 2018.

NOTE:  Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle registration records.  The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries.

Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall.

 

SOLD VEHICLES

  • Owners of affected vehicles will be directed to dealers for repairs.
  • Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
  • Correct other affected vehicles identified in OASIS which are brought to your dealership.
  • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.

 

DEALER-OPERATED RENTAL VEHICLES

The Fixing America’s Surface Transportation (FAST) Act law effective June 2016, prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall.  Please consult your legal counsel for legal advice.

 

TITLE BRANDED / SALVAGED VEHICLES

Affected title branded and salvaged vehicles are eligible for this recall.

 

New! ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS)

Additional repairs identified as necessary to complete the FSA should be managed as follows:

  • For related damage and access time requirements, refer to the Warranty and Policy Manual – Section 6 – Ford/Lincoln Program Policies – Field Service Actions (FSA) – Related Damage.
  • For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval Request to the SSSC Web Contact Site prior to completing the repair.

 

OWNER REFUNDS

  • This safety recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the vehicle. 
  • Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their option, directly through Ford Motor Company at P.O. Box 6251, Dearborn, MI 481216251.
  • Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Non-covered repairs, or those judged by Ford to be excessive, will not be reimbursed.
  • Refunds will only be provided for the cost associated with a fuel leak from a cracked fuel delivery module fuel supply port.

 

RENTAL VEHICLES  

Rental vehicles are not approved for this program.

 

New! CLAIMS PREPARATION AND SUBMISSION

  • Enter claims using Direct Warranty Entry (DWE) or One Warranty Solution (OWS).
    • DWE: refer to ACESII manual for claims preparation and submission information.
    • OWS: when entering claims in DMS software, select claim type 31: Field Service Action. The FSA number 16S41 is the sub code.
    • For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.
  • Additional labor and/or parts must be claimed as related damage on a separate repair line from the FSA.

IMPORTANT: Click the radio button on the Related Damage Indicator.

  • Submit refunds on a separate repair line.
    • Program Code:  16S41              –  Misc. Expense:  ADMIN
    • Misc. Expense:  REFUND        –  Misc. Expense:  0.2 Hrs.
  • Multiple refunds should be submitted on one repair line and the invoice details for each repair should be detailed in the comments section of the claim.

ATTACHMENT II

Safety Recall 16S41 – Supplement #3
Certain 2010-2012 Model Year Escape and 2010-2011 Model Year Mariner Vehicles
with a 3.0L Engine
Fuel Delivery Module Flange Replacement

 

LABOR ALLOWANCES

Description Labor Operation Labor Time
Replace the Fuel Delivery Module Flange 16S41B 0.7 Hours

 

PARTS REQUIREMENTS / ORDERING INFORMATION

Part Number Description Order Quantity Claim Quantity
GL8Z-9H307-B Fuel Delivery Module Flange Kit 1 1
4L3Z-9276-AA 16S41 - Fuel Delivery Module Flange Replacement - 2010-2012 Ford Escape & 2010-2011 Mercury Mariner | small light Fuel Delivery Module Gasket 1 1
4L2Z-9C385-AA 16S41 - Fuel Delivery Module Flange Replacement - 2010-2012 Ford Escape & 2010-2011 Mercury Mariner | small light Fuel Delivery Module Retaining Ring As Required
W790451-S900 Oetiker Clamp As Required

 

The DOR/COR number for this recall is 51090.

To ensure an equitable distribution of service parts, there will be a one-time seed stock of part number GL8Z-9H307-B to dealers beginning September 4, 2017, through the end of the month.  Each dealer (with one or more VINs assigned to their dealership) will receive parts equal to approximately 10% of the vehicles assigned to them on their FSA VIN Lists.  Every dealer with assigned VIN(s) will receive at least one fuel delivery module flange kit.

Dealers will need to access https://web.fsavinlists.dealerconnection.com to determine the total number of affected vehicles assigned to their dealership in order to calculate the number of parts that they will receive under the seed stock program.  When the seed stock order is placed, dealers will be able to view their order on the PTS website under the white SSSC tab. Select the Part Seed Stock Status menu for details.

Dealers will be notified via a DOES II communication if circumstances warrant a change in part supply strategy and when fuel delivery module flange kit open ordering begins.

 

DEALER PRICE  

For latest prices, refer to DOES II.

 

PARTS RETENTION AND RETURN

Follow the provisions of the Warranty and Policy Manual, Section 1 – WARRANTY PARTS RETENTION AND RETURN POLICIES.

 

EXCESS STOCK RETURN

Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.


ATTACHMENT III

CERTAIN 2010-2012 MODEL YEAR ESCAPE AND 2010-2011 MODEL YEAR MARINER VEHICLES WITH A 3.0L ENGINEFUEL DELIVERY MODULE FLANGE REPLACEMENT — SUPPLEMENT 3

 

OVERVIEW

In the affected vehicles, the Fuel Delivery Module (FDM) may develop a crack in the fuel supply port, which could result in a leak. If a leak is present, customers are likely to detect a fuel odor and/or visible fuel on the ground under the fuel tank. A fuel leak in the presence of an ignition source may increase the risk of a fire. Dealers are to replace the fuel delivery module flange.

 

SERVICE PROCEDURE

Recommended Tool List:

1/4″ Drive Ratchet
1/4″ Drive 10mm Shallow Socket
1/4″ Drive Torque Wrench
1/2″ Drive Breaker Bar
Long Needle Nose Pliers
OLFA Heavy Duty Adjustable Knife (Or Equivalent)
Hex Key
Oetiker Clamp Pliers HIP 2000 / 387 (Or Equivalent)
Fuel Storage Tanker
Fuel Tank Wrench

 

NOTE: It is crucial when performing this repair that the correct tools and procedures are used. If the Oetiker clamp is not properly clamped, a long crank or hard start condition will occur due to fuel pressure leak down.

  1. Remove the fuel delivery module (FDM) from the vehicle. Please follow the procedures in Workshop Manual (WSM) Section 310-01.
  2. Disconnect the float arm from the fuel level sensor. See Figure 1.

FUEL LEVEL SENSOR FLOAT ARMFIGURE 1

 

NOTE: Do not pull on the wires when disconnecting the electrical connectors.

NOTE: Be sure the rubber seal stays with the black connector during removal and installation.

  1. Disconnect the FDM electrical connectors. See Figure 2.

ELECTRICAL CONNECTORSFIGURE 2

 

  1. Using an adjustable blade tool (Olfa heavy duty knife shown) set to 1/16 in (1 mm) depth, carefully cut the fuel supply tube to release it from the supply port. See Figures 3 and 4.

NOTICE: Use caution not to cut or damage the barbs on the fuel supply port when cutting the fuel supply tube.

NOTE: Cut or damaged barbs on the fuel supply port may result in a long crank or hard start concern due to fuel pressure bleed down.

TIGHTEN TO LOCK BLADEFIGURE 3

 

FUEL SUPPLY TUBEFIGURE 4

 

  1. Using a pair of needle nose pliers, round the lower flared portion of the guide post. When the guide post on each side of the FDM has been sufficiently rounded, the upper flange can be removed.
    See Figure 5.

GUIDE POST FLARED (LOCKED POSITION)FIGURE 5

 

  1. Remove the guide post springs and the fuel tube anti-abrasive sleeve from the old FDM flange.
    See Figure 6.

GUIDE POST SPRINGSFIGURE 6

 

  1. Install the guide post springs and the fuel tube anti-abrasive sleeve onto the new FDM flange.
    See Figure 7.

GUIDE POST SPRINGSFIGURE 7

 

  1. Connect the new fuel supply tube to the supply port and mark the installation position of the Oetiker clamp prior to tightening. Improper location can cause a fuel pressure bleed down. See Figure 8.

FUEL SUPPLY TUBEFIGURE 8

 

  1. Tighten the Oetiker clamp using Oetiker HIP 2000 / 387 (or equivalent) clamp pliers.
    See Figures 9 and 10.

NOTE: Only Oetiker clamp pliers (or equivalent) should be used to clamp the Oetiker clamp. If any other type of pliers are used such as side cutters or CV axle clamp pliers, a long crank or hard start condition will likely occur due to fuel pressure bleed down.

NOTE: Do not replace the fuel delivery module or fuel delivery module flange kit for long crank or hard start symptoms that result after preforming this repair. In the event an Oetiker clamp is damaged or improperly clamped during installation, the Oetiker clamp is available to order separate from the Fuel Delivery Module Flange Kit. Refer to the dealer bulletin for parts ordering information.

Oetiker clamp pliersFIGURE 9

 

OETIKER HIP 2000 / 387 CLAMP PLIERSFIGURE 10

 

  1. Install the new FDM flange, paying close attention to the proper orientation of the FDM flange to FDM.
    See Figures 11 and 12.

    • Using a suitable tool, such as a hex key, flare the end of each guide post to secure the flange to the lower module.
    • After both guide posts have been flared, gently pull on the FDM flange to ensure it is properly secured to the FDM.

NOTE: When installing the new FDM flange, the flange must be aligned properly so the ports are pointing towards the sending unit side of the FDM.

NOTICE: When flaring the end of each guide post, only apply enough pressure to prevent the guide post from pulling through the lower module. Using excessive pressure when flaring may cause bending of the guide post, which can limit the necessary travel of the flange. The flared guide post should look similar to Figure 5, and no more than 1/2 in (12.7 mm) of the guide post should be exposed on the bottom side of the FDM after flaring.

SENDING UNITFIGURE 11

 

SENDING UNITFIGURE 12

 

  1. Connect the FDM electrical connectors. See Figure 2.
  2. Install the float arm onto the fuel level sensor. See Figure 1.
  3. Reinstall the FDM. Please follow the procedures in WSM Section 310-01.

Ford Motor Company
Recall Reimbursement Plan for 16S41

 

Ford and Lincoln dealers are in the best position to quickly and efficiently process reimbursement requests.  However, federal legislation requires all motor vehicle manufacturers to establish processes through which customers may seek recall reimbursement directly from the manufacturer or from the dealers. 

Regarding the specific reimbursement plan for Recall # 16S41, owners who have paid for service to remedy the defect or noncompliance must have had that service performed prior to June 30, 2017. After this date, if repairs related to this recall are performed by a non-Ford repair facility in an emergency situation, customers must submit any refund requests through their dealership.  As required by this federal regulation, Ford Motor Company submitted the details of its latest General Recall Reimbursement Plan in a letter to the National Highway Traffic Safety Administration (NHTSA) in February 2015.  The following is the text of that letter and the Plan:

 

General Recall Reimbursement Plan
(As submitted to the NHTSA)

 

Pursuant to the requirements set forth in 49 CFR Part 573 and Part 577 of the Code of Federal Regulations, Ford Motor Company (Ford) is submitting required information pertaining to our general reimbursement plan for the cost of remedies paid for by vehicle owners before they are notified of a related safety recall.

Set forth below is Ford’s general plan to reimburse owners and purchasers for costs incurred for remedies in advance of notification of potential safely-related defects or noncompliances pursuant to Part 573.6 (c)(8)(i).  This plan has not changed since our February 20, 2015 submission.

 

Reimbursement Notification

Ford’s notice to a vehicle owner in accordance with 49 CFR Part 577 will indicate that Ford is offering a refund if the owner paid to have service to remedy the defect or noncompliance prior to a specified ending date.  In accordance with Part 573.13 (c)(2), this ending date will be defined as a minimum of ten calendar days after the date on which Ford mailed the last of its Part 577 notifications to owners, and will be indicated in the specific reimbursement plan available to owners for an individual recall.  This notice will direct owners to seek eligible reimbursement through authorized dealers or, at their option, directly through Ford at the following address:

 

Ford Motor Company
P.O. Box 6251
Dearborn, MI  48121-6251

 

Ford notes that this rule allows for the identification of a beginning date for reimbursement eligibility.  Under the rule, an owner who paid to remedy the defect or noncompliance prior to the identified beginning date would not be eligible for reimbursement.  Ford generally has not established such a beginning date for reimbursement eligibility and does not presently anticipate changing this general policy.  However, in any case where Ford determines a beginning date is appropriate, Ford will indicate that date in the owner notice.  As permitted by 577.11(e), Ford may not include a reimbursement notification when all vehicles are well within the warranty period, subject to approval by the agency.

 

Costs to be Reimbursed

For vehicles, reimbursement will not be less than the lesser of:

  • The amount paid by the owner for the remedy that specifically addressed and was reasonably necessary to correct the defect or noncompliance that is the subject of the recall, or
  • The cost of parts for the remedy (to be no more than the manufacturer’s list retail price for authorized part(s), plus associated labor at local labor rates, miscellaneous fees (such as disposal of waste) and taxes.

For replacement equipment, reimbursement will be the amount paid by the owner for the replacement item (limited by the amount of the retail list price of the defective or noncompliant item that was replaced, plus taxes, where the brand or model purchased by the owner was different than the brand or model that was the subject of the recall).  If the item of motor vehicle equipment was repaired, the reimbursement provisions identified above for vehicles will apply.

Ford notes that costs incurred by the owner within the period during which Ford’s original or extended warranty would have provided for a free repair of the problem will not be eligible for reimbursement, as provided by Part 573.13 (d)(1).

 

Entities Authorized to Provide Reimbursement

Ford will continue to use authorized dealers to reimburse owners under the specific reimbursement plans for a particular recall, and will encourage owners to pursue requests for reimbursement directly through dealers to expedite reimbursement.  Ford will also provide a mailing address to which customers can, at their option, send requests for reimbursement directly to Ford, as previously noted.  Requests for reimbursement sent directly to Ford may take up to 60 days to process.  Whether the owner chooses to pursue reimbursement requests through a dealer or directly through Ford, the owner will be directed to submit the required documentation, upon which reimbursement eligibility will be determined.

 

Required Documentation

The reimbursement determination will depend upon the information provided by the customer.  Consistent with Part 573.13 (d)(4) the following information must be submitted:

  • Claimant name and address
  • Vehicle make, model, and model year
  • Vehicle identification number (VIN) and, for replacement equipment, a description of such equipment or, for tires, the model, size and TIN (DOT code)
  • Identification of the recall number (either the Ford recall number or the NHTSA recall number)
  • Identification of the owner of the recalled vehicle at the time that the pre-notification remedy was obtained
  • An original receipt for the pre-notification remedy that includes a breakdown of the amount for parts, labor, other costs and taxes, including costs for the replacement item. Where the receipt covers work other than to address the recall or noncompliance, Ford may require the claimant to separately identify costs that are eligible for reimbursement.
  • If the remedy was obtained during the warranty period, documentation indicating that the warranty was not honored or the warranty repair did not correct the problem related to the recall.

Failure to submit all of the above information may result in denial of the reimbursement request.

 

Additional Information

The Part 577 required owner notice will provide a toll-free telephone number through which specific information about the reimbursement plan can be requested from Ford.  This general reimbursement plan will be incorporated into notifications pursuant to Part 573.6 by reference.  Information specific to an individual recall also may be incorporated into the Part 573.6 notification.


November 2017

 

* * * IMPORTANT SAFETY RECALL * * *
(PROGRAMA DE SEGURIDAD IMPORTANTE)

 

Safety Recall Notice 16S41 / NHTSA Recall 16V-777
Aviso de Revisión de Seguridad 16S41

 

Mr. John Sample
123 Main Street
Anywhere, USA 12345

 

Your Vehicle Identification Number (VIN):  12345678901234567

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above.

We apologize for this situation and want to assure you that, with your assistance, we will correct this condition.  Our commitment, together with your dealer, is to provide you with the highest level of service and support.

What is the issue? On your vehicle, the fuel delivery module may develop a crack in the fuel supply port, which could result in a leak.
What is the risk? A fuel leak may result in a fuel odor and/or visible fuel on the ground under the fuel tank.  A fuel leak in the presence of an ignition source may increase the risk of a fire.
What will Ford and your dealer do? Parts are now available to repair your vehicle.  Ford Motor Company has authorized your dealer to replace the fuel delivery module flange free of charge (parts and labor).
How long will it take? The time needed for this repair is less than one-half day.  However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time.
What should you do? Please call your dealer without delay and request a service date for Recall 16S41.  Provide the dealer with your VIN, which is printed near your name at the beginning of this letter.

If you do not already have a servicing dealer, you can access www.Fordowner.com for dealer addresses, maps, and driving instructions.      Ford Motor Company wants you to have this safety recall completed on your vehicle.  The vehicle owner is responsible for making arrangements to have the work completed.

Please note:  Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

Your vehicle may be equipped with a diagnostic feature called the Vehicle Health Report which can inform you about all available recalls, as well as other key vehicle health information. Please see https://owner.ford.com/vehiclehealth for more information.

Have you previously paid for this repair? If you have previously paid for a repair that addresses the issue described in this letter, you still need to have this recall performed to ensure the correct parts were used.

You may be eligible for a refund of previously paid repairs.  Refunds will only be provided for service related to a fuel leak from a cracked fuel delivery module fuel supply port.  To verify eligibility and expedite reimbursement, give your paid original receipt to your dealer.

Refund requests may also be sent directly to Ford Motor Company.  To request your refund from Ford, send the refund request with all required documentation, including your original repair receipt (no photocopies), to Ford Motor Company at P.O. Box 6251, Dearborn, Michigan 48121-6251.

Refund requests mailed to this address may take up to 60 days to process.  Your original receipt will be returned to you.

Detailed information regarding eligibility for Ford’s reimbursement program and documentation requirements may be obtained by contacting the Ford Customer Relationship Center at 1-866-436-7332.

What if you no longer own this vehicle? If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner.

You received this notice because government regulations require that notification be sent to the last known owner of record.  Our records are based primarily on state registration and title data, which indicate that you are the current owner.

Can we assist you further? If you have difficulties getting your vehicle repaired promptly and without charge, please contact your dealership’s Service Manager for assistance.

RETAIL OWNERS:  If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist you.  If you wish to contact us through the Internet, our address is:  www.Fordowner.com.

For the hearing impaired call 1-800-232-5952 (TDD).  Representatives are available Monday through Friday:  8:00AM – 8:00PM (Eastern Time).

FLEET OWNERS:  If you have questions or concerns, please contact our Fleet Customer Information Center at 1-800-34-FLEET, choose Option #3, and one of our representatives will be happy to assist you.  If you wish to contact us through the Internet, our address is:  www.fleet.ford.com. Representatives are available Monday through Friday:  8:00AM – 8:00PM(Eastern Time).

If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C.

20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to www.safercar.gov.  Reference NHTSA Safety Recall 16V-777.  

Para asistencia en Español Visite nuestro sitio web para ver este anuncio en Español al siguiente dirección: https://es.owner.ford.com/recall.

Si necesita ayuda o tiene alguna pregunta, por favor llame al Centro de Relación con Clientes al 1-866-436-7332 y presione 2 para Español.

 

Thank you for your attention to this important matter.

Ford Customer Service Division


March 1, 2018

https://static.nhtsa.gov/odi/rcl/2016/RCMN-16V777-9157.pdf

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [410.40 KB]

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [1.71 MB]

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [35.81 KB]

 


November 2017

https://static.nhtsa.gov/odi/rcl/2016/RCONL-16V777-3260.pdf

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [87.36 KB]

 


January 11, 2018

https://static.nhtsa.gov/odi/rcl/2016/RCMN-16V777-4591.pdf

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [1.33 MB]

 


October 27, 2017

https://static.nhtsa.gov/odi/rcl/2016/RCMN-16V777-3617.pdf

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [0.98 MB]

 


January 27, 2017

https://static.nhtsa.gov/odi/rcl/2016/RCMN-16V777-9543.pdf

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [33.69 KB]

 


August 29, 2017

https://static.nhtsa.gov/odi/rcl/2016/RCMN-16V777-9214.pdf

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [1.34 MB]

 


October 25, 2016

https://static.nhtsa.gov/odi/rcl/2016/RCMN-16V777-8657.pdf

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [53.24 KB]

 


December 2016

https://static.nhtsa.gov/odi/rcl/2016/RIONL-16V777-6627.pdf

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [578.32 KB]

 


Oct. 26, 2016

https://static.nhtsa.gov/odi/rcl/2016/RMISC-16V777-9239.pdf

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [42.52 KB]

 


November 2, 2016

https://static.nhtsa.gov/odi/rcl/2016/RCAK-16V777-4235.pdf

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [241.75 KB]

 


 

Bestseller No. 1
Chevron Techron Concentrate Plus Fuel System Cleaner, 12 oz, Pack of 1
  • Cleans, restores, protects the entire fuel system (fuel injectors, carburetors, intake valves and combustion chambers)
  • Restores: lost power, acceleration, lost fuel economy, and operation of the fuel gauge sensor
  • Reduces: rough idle, engine surge, hesitation, and spark plug fouling
  • Improves: cold start performance, and fuel stability for up to one year
  • Automobiles and trucks use every 3,000 miles or at your next oil change. All other gasoline engines use as needed (motorcycles, dirt bikes, boats, ATVs, RVs, water craft, lawn care, etc.)
Bestseller No. 2
Gumout 510013 High Mileage Fuel Injector Cleaner, 6 oz. (Pack of 6)
  • The more an engine is driven, the more carbon deposits can build up on fuel injectors, intake valves and ports
  • Gumout High Mileage Fuel Injector Cleaner is specially formulated to remove carbon deposits from engines with more than 75,000 miles
  • Cleans fuel injectors, intake valves and ports to restore performance, fuel economy and prevents future carbon build-up, which reduces emissions
  • Oxygen sensor safe and safe for use in turbocharged and supercharged vehicles
  • Recommended use every 3,000 miles and will not void OEM/manufacturer’s warranty
Bestseller No. 3
Lucas Upper Cylinder Lubricant & Fuel Injector Cleaner (5.25 oz.)-6 Pack
  • Cleans and lubricates the fuel system
  • Increases the life of pumps and injectors
  • Neutralizes low sulfur fuel problems
  • Increases power and miles per gallon by burning excess exhaust emissions
Bestseller No. 4
Royal Purple 18000 Max Atomizer Fuel Injector Cleaner, 6 fl. oz.
  • Restores fuel economy
  • Stabilizes ethanol
  • Maximizes horsepower
  • Improves responsiveness
  • For use in both gasoline and diesel engines
Bestseller No. 5
Gumout 510021W-6PK Fuel Injector & Carburetor Cleaner, 6 oz. (Pack of 6)
  • Keeps deposits from forming to maintain performance and fuel economy
  • Prevents carbon build-up on indirect fuel injectors, carburetors, intake valves and ports
  • Maximizes performance and reduces emissions
  • Oxygen sensor safe and safe for use in turbocharged and supercharged vehicles
  • Will not void OEM/manufacturer's
Bestseller No. 6
Lucas Oil 10003 Fuel Treatment - 1 Quart
  • The world’s #1 fuel additive for both gasoline and diesel engines
  • A great tune-up in a bottle – treats gasoline, diesel fuel and increases MPG
  • Cleans and lubricates the fuel system, including fuel injectors, carburetor and combustion chamber
  • Improves fuel economy by burning excess exhaust emissions
  • Increases power and acceleration by improving fuel flow and reducing deposit buildup
Bestseller No. 7
Lucas Upper Cylinder Lubricant & Fuel Injector Cleaner (5.25 oz.)-12 Pack
  • Increases power and miles per gallon by burning excess exhaust emissions
  • Increases the life of pumps and injectors
  • Cleans and lubricates the fuel system
  • Neutralizes low sulfur fuel problems
Bestseller No. 8
Liqui Moly 2007 Jectron Gasoline Fuel Injection Cleaner - 300 ml , blue , 10.14 Fl Oz (Pack of 1 )
  • Eliminates starting problems, hesitation and stalling.Fit Type: Universal
  • Smoother idling
  • Better throttle response
  • Cleaner combustion
Bestseller No. 9
B-12 0116 Chemtool Fuel Injector Cleaner, 15 Ounce, (Single Unit)
  • Contains 100% high-energy solvent technology
  • Helps keep injectors or carb(s) and intake ports and valves clean
  • Quickly disperses moisture and dissolves gum, varnish, and other fuel residues
  • Disperses moisture in conventional gasoline
  • Catalytic Converter and O2-Sensor Safe
SaleBestseller No. 10
K&N Performance+ Fuel System Cleaner: Restores Performance and Acceleration, 16 Ounce Bottle Treats up to 21 Gallons, 99-2050 , Black
  • RESTORES PERFORMANCE: Fuel injector cleaner cleans entire fuel system to help restore lost engine power
  • INCREASED RESPONSIVENESS: Helps restore lost acceleration and throttle body response
  • REDUCES CARBON DEPOSITS: Injector cleaner helps remove carbon buildup for increased power and acceleration
  • SAFE ON ALL ENGINES: Specially formulated for direct injected or traditional fuel injected engines
  • TREATS A FULL TANK: Formulated to treat up to 21 gallons of gasoline

Last update on 2024-07-09 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

7 thoughts on “16S41 – Fuel Delivery Module Flange Replacement – 2010-2012 Ford Escape & 2010-2011 Mercury Mariner”

  1. Hi I’m Sandy – Received letter first week of Feb. 2018, called Ford dealer and said part was on backorder. Finally got part in after many calls and was Safety Recall 16S41/ NHTSA Recall 16V-777, part fixed on 6/19/18. Got home there is a gas smell in my garage next morning, waited thinking would clear up. Called and took car in on 8/16/18, they say nothing wrong part installed ok. Car still smells like gas, even when down to 3/4 of a tank of gas. It is now Sept. 2018, and winter is coming. Do I take back into Ford and be persistent until this problem is fixed?

    Reply
  2. I just had mine done on wed, i went to get gas on firday. The nozzle is telling the pump my tank is full when i know it’s pretty close to empty, would the replacement part possibly cause this?

    Reply
  3. 16S41 recall – 2010 Ford Escape. Received letter in December 2017. Called my dealer Kenny Ross today, 3/8/18 for an appointment. They tell me they do not have the part and that we will receive another letter from you. How long must we wait for this part to come in? This sounds like you will have a lot of unsafe vehicles on the road. Do not understand that you do not have this part yet as it looks like this is now going on two years that you are waiting for this part. You are an automobile manufacturer, why can’t this be made to repair these vehicles?

    Reply
  4. 16S41 this recall. Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge.

    Remedy parts are currently unavailable.
    Are parts still unavailable? Would I be able to have my mechanic fix this?
    I am looking at purchasing a 2012 Ford escape, I do not want to be purchasing a fire hazard.

    Reply

Leave a Comment

1
Share to...