NHTSA ID Number: 10201013
Manufacturer Communication Number: SSM 50039
Summary
Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure exactly allowing time for the SYNC system to complete its tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
APPLICABLE VEHICLES
2016 – 2018 CAR: CG C344N C-MAX
2020 – 2021 CAR: TF CX483N CORSAIR
2016 – 2021 CAR: DQ CD539N EDGE
2016 – 2019 TRUCK: M2 C520N ESCAPE
2020 – 2021 CAR: TC CX482N ESCAPE
2016 – 2017 TRUCK: B7 U222N EXPEDITION
2018 – 2021 TRUCK: B8 U553N EXPEDITION
2016 – 2020 TRUCK: FC P552N F-150
2021 TRUCK: FD P702N F150
2016 – 2019 CAR: CT B299N FIESTA MCA
2016 – 2019 TRUCK: P3 D471N FLEX
2016 – 2018 CAR: DH C346N FOCUS
2016 – 2019 TRUCK: ME C489N MKC
2016 CAR: LE D385N MKS
2016 – 2019 TRUCK: P4 D472N MKT
2016 – 2021 CAR: D9 U540N MKX
2016 – 2021 CAR: ZG S550N MUSTANG
2016 – 2017 TRUCK: B5 U228N NAVIGATOR
2018 – 2021 TRUCK: B9 U554N NAVIGATOR
2016 – 2019 CAR: PH D258N TAURUS
2016 – 2021 TRUCK: TH V363N TRANSIT
2017 – 2020 CAR: PL D544N CONTINENTAL
2017 – 2019 TRUCK: UB U502N EXPLORER
2020 – 2021 CAR: TW U625N EXPLORER
2017 – 2021 TRUCK: FE P558N SUPER DUTY
2017 – 2020 CAR: C7 CD391N FUSION
2017 – 2020 CAR: C9 CD533N MKZ
2017 – 2020 CAR: C9 CD533N MKZ
2017 – 2021 CAR: HC V408E TRANSIT CONNECT
2017 – 2021 CAR: HC V408E TRANSIT CONNECT
2020 – 2021 CAR: TV U611N AVIATOR
2021 CAR: HD CX430N C-SUV
2021 CAR: GW CX727N C-EV
2019 – 2021 TRUCK: FG P375N RANGER
2016 – 2021 CAR: BW B515A ECOSPORT INDIA
148 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FORD | BRONCO SPORT | 2021 |
| FORD | C-MAX | 2016-2018 |
| FORD | ECOSPORT | 2018-2021 |
| FORD | EDGE | 2016-2021 |
| FORD | ESCAPE | 2016-2021 |
| FORD | EXPEDITION | 2016-2021 |
| FORD | EXPLORER | 2017-2021 |
| FORD | EXPLORER POLICE INTERCEPT | 2017-2019 |
| FORD | F-150 | 2016-2021 |
| FORD | F-250 SD | 2017-2021 |
| FORD | F-350 SD | 2017-2021 |
| FORD | F-450 SD | 2017-2021 |
| FORD | F-550 SD | 2017-2021 |
| FORD | FIESTA | 2016-2019 |
| FORD | FLEX | 2016-2019 |
| FORD | FOCUS | 2016-2018 |
| FORD | FUSION | 2017-2020 |
| FORD | FUSION ENERGI | 2017-2020 |
| FORD | FUSION HYBRID | 2017-2020 |
| FORD | MUSTANG | 2016-2021 |
| FORD | MUSTANG MACH E | 2021 |
| FORD | RANGER | 2019-2021 |
| FORD | TAURUS | 2016-2019 |
| FORD | TRANSIT | 2016-2021 |
| FORD | TRANSIT CONNECT | 2017-2021 |
| LINCOLN | AVIATOR | 2020-2021 |
| LINCOLN | CONTINENTAL | 2017-2020 |
| LINCOLN | CORSAIR | 2020-2021 |
| LINCOLN | MKC | 2016-2019 |
| LINCOLN | MKS | 2016 |
| LINCOLN | MKT | 2016-2019 |
| LINCOLN | MKX | 2016-2021 |
| LINCOLN | MKZ | 2017-2020 |
| LINCOLN | MKZ HYBRID | 2017-2020 |
| LINCOLN | NAUTILUS | 2019-2021 |
| LINCOLN | NAVIGATOR | 2016-2021 |
1 Associated Document
Manufacturer Communications
SSM 50039 – 2016-2021 Various Ford And Lincoln Vehicles – SYNC 3 and SYNC 4 – Issues With Vehicle In Transport Mode
NHTSA ID Number: 10127417
Manufacturer Communication Number: SSM 46930
Summary
Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure allowing time for the SYNC system to complete all tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
1 Associated Document
Manufacturer Communications
SSM 46930
NHTSA ID Number: 10125078
Manufacturer Communication Number: SSM 46860
Summary
Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure allowing time for the SYNC system to complete all tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
1 Associated Document
Manufacturer Communications
SSM 46860
NHTSA ID Number: 10100508
Manufacturer Communication Number: SSM 46486
Summary
SOME 2016-2017 FORD OR LINCOLN VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. THIS IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN TRANSPORT MODE. IT IS BENEFICIAL FOR BATTERY LIFE TO KEEP THE VEHICLE IN TRANSPORT MODE UNTIL THE VEHICLE IS PREPPED FOR SALE. TO PREVENT A SYNC SYSTEM LOCKUP DURING TRANSPORT MODE DEACTIVATION, FOLLOW THE WORKSHOP MANUAL (WSM) PROCEDURE EXACTLY ALLOWING TIME FOR THE SYNC SYSTEM TO COMPLETE ITS TASKS SUCH AS FULLY BOOTING UP OR POWERING DOWN AND SHUTTING OFF BEFORE MOVING TO THE NEXT STEP OF THE PROCEDURE. IF THE VEHICLE EXHIBITS A BLANK SCREEN OR SYNC SYMPTOMS AFTER TRANSPORT MODE DEACTIVATION, REFER TO WSM, SECTION 415-00 FOR NORMAL DIAGNOSIS. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
1 Associated Document
Service Bulletin Document
SSM 46486
NHTSA ID Number: 10109067
Manufacturer Communication Number: SSM 46073
Summary
Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3 might exhibit a blank screen or other various SYNC symptoms only when the vehicle is in Transport mode. Engineering is aware of this possibility and it is considered normal due to the power saving features enabled while in transportation mode. It is beneficial to extended battery life to keep the vehicle in Transport Mode until the vehicle is prepped for sale. If the vehicle should exhibit a blank screen or other SYNC symptoms after it has been taken out of Transport mode, refer to Workshop Manual, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
1 Associated Document
Manufacturer Communications
SSM 46073
NHTSA ID Number: 10092402
Manufacturer Communication Number: SSM 45968
Summary
SOME 2016 ESCAPE/MKC/FIESTA/F150/EXPEDITION/NAVIGATOR/MUSTANG /TRANSIT/FOCUS/C-MAX/MKX/TAURUS/MKS/FLEX/MKT/EDGE AND 2017 ESCAPE/EXPLORER/MKC/FUSION AND MKZ VEHICLES EQUIPPED WITH SYNC 3 MIGHT EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. ENGINEERING IS AWARE OF THIS POSSIBILITY AND IT IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN TRANSPORTATION MODE. IT IS BENEFICIAL TO EXTENDED BATTERY LIFE TO KEEP THE VEHICLE IN TRANSPORT MODE UNTIL THE VEHICLE IS PREPPED FOR SALE. IF THE VEHICLE SHOULD EXHIBIT A BLANK SCREEN OR OTHER SYNC SYMPTOMS AFTER IT HAS BEEN TAKEN OUT OF TRANSPORT MODE, REFER TO WORKSHOP MANUAL, SECTION 415-00 FOR NORMAL DIAGNOSIS. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
1 Associated Document
Service Bulletin Document
SSM 45968
- 【LATEST A15 NAVIGATION SD CARD UPDATE】Stay ahead with the newest 2026 A15 navigation SD card that updates all previous versions including A14 and earlier, providing the most comprehensive map coverage for the entire United States and Canada with millions of updated points of interest such as gas stations, hotels, restaurants and newly added highways, ensuring reliable guidance for both city driving and cross-country adventures.
- 【WIDE COMPATIBILITY WITH FORD MODELS】This navigation SD card part number GM5T-19H449-AJ is designed to fit Ford vehicles including F-150 2013-2015, Explorer 2011-2016, Fusion 2013-2016, Expedition 2015, Escape 2013-2015, Edge 2011-2015, Focus 2012-2015, C-MAX 2013-2015, Escape Hybrid 2013-2015, Expedition XT 2015, Fiesta 2014-2015, Flex 2013-2015, Mustang 2015, Super Duty F-250/F-350/F-450 2013-2016, Taurus 2013-2015, Transit 2013-2015, Transit Connect 2014-2016.
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- 【EASY PLUG AND PLAY INSTALLATION】You need to check if the CCPU of Ford/Lincoln SYNC system is compatible or needs to be updated first, check the product image corresponding to the CCPU version. To install: 1. Turn engine OFF 20+ mins. 2. Locate the SD card slot and remove the old navigation card. 3. Insert the new Navigation SD Card untll it clicks. 4.Start the engine to ensure, the “Navigation” icon should appear in the top-right corner (Auto-updates in 10-20 mins Never interrupt the process!).
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- 2026 Latest Navigation GPS Maps sd Card A15 newest updated includes New Roads USA and Canada
- Compatible with Ford Navigation: f150 (2013-2015), Super Duty f250/350/450 (2013-2016), Explorer (2011-2016), Escape (2013-2015),FOCUS 2012 - 2015,FUSION 2013 - 2016
- Compatible with Ford Navigation: Expedition (2015), Mustang (2015), Transit (2013-2015), TRANSIT CONNECT (2014 - 2016),Taurus (2013-2015)
- Compatible with Lincoln Navigation MKC 2015, MKS (2013-2015), MKT (2013-2015), MKX (2011-2016,) MKZ (2013-2016),NAVIGATOR (2015)
- Compatible with C-MAX 2013 - 2015, EDGE 2011 - 2015,ESCAPE 2013 - 2015,ESCAPE HYBRID 2013 - 2015,EXPEDITION XT 2015,FIESTA 2014 - 2015,FLEX 2013 - 2015
- Note: Navigation sd card for database version A15 map library coverage for the United States and Canada. Note, please refer to the system version description in the attached picture to confirm that your car with Sync2 systems that use the embedded SD card
- Suitable Vehicles: The GPS navigation SD card is OEM GM5T-19H449-AJ, compatible with Ford 2013-2015 C-Max, 2013-2016 Fusion, compatible with Lincoln 2013-2015 MKS, and more. Please refer to the details page for more specific information on the fit models
- Clear Navigation: Our truck gps navigation SD card encompassing detailed map data and comprehensive road information, has undergone recent updates to incorporate the most current map database, enables you to arrive at your destination swiftly
- Easy to Install: Simply turn off the vehicle power, identify the SD card slot, typically positioned in the central console or concealed behind a dashboard access panel, eject the existing SD card and insert the new SD card until you hear the slot clic
- Usage Guidelines: When the latest version navigation SD card fault message is displayed, firstly eject the SD card and inspect it for breakage, if not perform a system factory reset or master reset according to the instructions in the detailed description
- [Precautions purchase]:Please contact and tell us your car's model, year and VIN number before or after you place order, and we will provide "free pre-programming" based on your vehicle's VIN.
- [Fitment]:Sync 3 Upgrade Kit Fits for Ford 2011-2016 F150, F250, F350, F450, F550, Edge, C-MAX, Escape, Expedition, Flex, Explorers, Focus, Fusion, Mustang, Super Duty, Taurus, Transit, Transit Connect; Fits for Lincoln MKC, MKS, MKT, MKX, MKZ, Navigator. (Specifically judged by VIN)
- [Retain all]:Sync 2 to sync 3 upgrade kit retaining all factory features (audio radio, rear camera, climate control, steering wheel controls, heated and cooled seats, etc.) With the latest map version na220.Support Wireless CarPlay.
- [Kit Includes]:1.Ford SYNC3 APIM module 2.Genuine Ford 8" Capacitive Touchscreen 3.Screen to module cable 4.GPS antenna 5.USB-A HUB 6.USB power harness 7.USB bracket 8.ELM27 blinker 9.Replacement tools
- [Easy Installation]:The perfect design of SYNC 2 to SYNC 3 is rigorously tested before leaving the factory to ensure that there are no product defects and to provide you with better service.
- OEM Genuine Ford Parts only at Rod Baker Ford!
- Requires Updating Sync 3 to the Latest Compatible Version!
- Required for Upgrading Sync 3 to unlock Carplay Feature
- SEE Description for Compatible Models!!!
- If you are unsure about fitment, please contact us with your VIN to confirm!
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