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February 9, 2024 NHTSA CAMPAIGN NUMBER: 24V099000
Seat Belt May Lock and Fail to Retract or Extend
Seat belts that do not retract or extend may fail to restrain an occupant as intended, increasing the risk of injury in a crash.
NHTSA Campaign Number: 24V099
Manufacturer Ford
Motor Company
Components SEAT BELTS
Potential Number of Units Affected 77,574
Summary
Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently deploy and lock the seat belt, which will not allow the belt to retract or extend.
Remedy
Dealers will inspect and replace the seat belt retractors, as necessary. Additionally, dealers will install an HVAC drain tube elbow if it is missing. Repairs will be performed free of charge. Interim owner notification letters explaining the safety risk are expected to be mailed March 4, 2024. A second notice will be sent once remedy parts become available, anticipated second half of 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 24S06.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
February 12, 2024
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD- Advance Notice
Safety Recall 24S06
Certain 2018-2020 Model Year Ford Expedition and Lincoln Navigator Vehicles
Inadvertent Retractor Pretensioner Deployment
AFFECTED VEHICLES
| Vehicle | Model Year | Assembly Plant | Build Dates |
| Ford Expedition | 2018 | Kentucky | 1-Oct-2018 through 16-Oct-2018 |
| Ford Expedition | 2019 | Kentucky | 1-Oct-2018 through 30-Jun-2019 |
| Ford Expedition | 2020 | Kentucky | 12-Apr-2019 through 27-Apr-2019 |
| Lincoln Navigator | 2018 | Kentucky | 1-Oct-2018 through 15-Oct-2018 |
| Lincoln Navigator | 2019 | Kentucky | 1-Oct-2018 through 28-Jun-2019 |
| Lincoln Navigator | 2020 | Kentucky | 9-Apr-2019 through 27-Apr-2019 |
US population of affected vehicles: 77,515. Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS SAFETY RECALL
On some of the affected vehicles, the driver and/or front passenger seatbelt retractor pretensioners may deploy inadvertently while the vehicle’s engine is on. Inadvertent deployment of the retractor pretensioner will result in the seatbelt being locked in position and will not retract or extend, which is noticeable to the occupant. While the primary seatbelt locking functions continue to function properly, a seatbelt that does not retract or extend may result in injury in the event of a crash.
SERVICE ACTION
DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this safety recall. A complete Dealer Bulletin will be provided to dealers later in the second half of 2024, when it is anticipated that parts ordering information and repair instructions will be available to support this safety recall. For new vehicle storage guidelines, refer to EFC13033, Storage Guidelines for New Vehicles.
IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is published. Opening an RO against an Awareness or Advance Notice will result in warranty rejections against a recall.
CUSTOMER NOTIFICATION
Owners of record will be notified via first-class mail after repair instructions and parts ordering information have been provided to dealers.
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $27,168 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery.
DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.
24S06 – CERTAIN 2018-2020 FORD EXPEDITION AND LINCOLN NAVIGATOR VEHICLES – DRIVER AND FRONT PASSENGER SEATBELT RETRACTOR PRETENSIONERS
Chronology of Defect / Noncompliance Determination
Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision.
On September 30, 2021, Ford’s Critical Concern Review Group (CCRG) opened an investigation into reports of inadvertent deployment of seatbelt retractor pretensioners on 2019 model year (MY) Expedition vehicles in Middle East regions. There were four reports of inadvertent deployment of seatbelt retractor pretensioners that occurred during July through September 2021.
Between October 2021 and January 2022, Ford and its Tier-1 supplier obtained field returned retractor pretensioners for analysis. The CCRG investigation identified that corrosion was present on the pretensioner squib pins where the bridge wire (heating element of pyro-technic device) is welded. However, no anomalies were identified during ballistic testing, helium leak testing and wiring reviews.
In February 2022, Ford conducted computer-aided-engineering (CAE) analysis and concluded that the system would meet regulatory requirements even if the retractor pretensioner did not correctly fire.
Between March and May 2022, long-term corrosion testing conducted with the Tier-2 supplier did not recreate the corrosion observed in the squibs of field returned parts.
In monitoring the warranty data from June 2022 to October 2022, CCRG observed that the rates of inadvertent deployments remained low. CCRG noted that incidents were occurring primarily within a clearly defined window of production from October 2018 through June 2019, indicating it could be a supplier quality concern. Additionally, the inadvertent deployments occurred only during the summer months.
Between October 2022 and February 2023, Ford verified that the Restraints Control Modules (RCMs) functioned as intended and the diagnostic signals increased the current within the predefined range in response to a high resistance or open circuit in the seatbelt retractor pretensioner squib, which would illuminate the airbag warning light. Other data indicated that the airbag warning light was on for an average period of 5.5 weeks prior to an inadvertent deployment, should one occur.
In March 2023, Ford engaged additional engineering resources to conduct further root cause analysis of inadvertent activation of the seatbelt retractor pretensioner. Ford needed to test several hypotheses on how corrosion was developing and why only some pretensioners in warmer climates were experiencing an inadvertent deployment while others only received an illumination of the airbag warning light. Through November 2023, additional testing and analyses were conducted on returned parts, new parts, and in-vehicle testing. Through this
February 09, 2024
process, CCRG learned that the main causal factors were likely (a) a byproduct of corrosion which requires a high moisture/water content sealed in the squibs and (b) partial separation at the weld between the inner pin and platinum bridge wire, whereby the RCM diagnostic signal has the ability to trigger an inadvertent deployment. However, the question remained as to how moisture could arrive inside the squibs and the team continued to test several hypotheses.
In November 2023, Ford met with NHTSA personnel from the Office of Defects Investigation and provided information on the status of its ongoing CCRG investigation and findings to date. Later in the month, NHTSA opened PE23-021 to further evaluate this topic.
In December 2023, CCRG undertook additional work to analyze vehicle environment factors that may contribute to the corrosion in the squib pins of the seatbelt retractor pretensioner. The CCRG team reviewed a drain seal change that occurred at the Start of Production in 2019. Although unproven, the CCRG theorizes that a water leak related to a drain seal on the right front floor related to air-conditioning usage may increase humidity when Max A/C is used for extended periods and contribute to pretensioner squib pin corrosion.
As of January 12, 2024, Ford is aware of 140 reports (119 unique VINs) for all markets, received from July 05, 2021, to January 06, 2024, for inadvertent retractor pretensioner deployment, primarily in warm-weather regions. The lifetime warranty projection was updated and indicated an elevated rate for inadvertent deployment for this defined sub-population of 2018-2019 model year Expeditions and Navigators.
On February 02, 2024, Ford’s Field Review Committee reviewed the concern and approved a field action.
Ford is aware of six reports of unspecified injury and five Vehicle Owner Questionnaires (VOQs) alleging injury pertaining to inadvertent deployment of seatbelt pretensioners. Ford is not aware of any reports of accident related to this condition.
###
6 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FORD | EXPEDITION | 2018-2020 |
| LINCOLN | NAVIGATOR | 2018-2020 |
4 Associated Documents
Recall Acknowledgement
RCAK-24V099-2897.pdf 645.575KB
Defect Notice 573 Report
RCLRPT-24V099-9714.PDF 216.184KB
Manufacturer Notices(to Dealers,etc)
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Chronology of Defect / Noncompliance Determination
RMISC-24V099-9316.pdf 75.757KB
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Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
1 Associated Investigation
Seat Belt Pretensioner Inadvertent Deployment
NHTSA ID: PE23021
Dated opened: November 22, 2023
The Office of Defects Investigation (ODI) has received 10 complaints alleging seat belt pretensioner inadvertent deployment in model year 2019 Ford Expedition vehicles manufactured by Ford Motor Company. Some complaints allege hearing a loud, explosion-like sound immediately followed by the seatbelt tightening around the occupant’s torso area. The complaints also allege a burning smell and smoke filling the cabin of the vehicle after the incident. The complaints do not allege a crash occurred that may have resulted in the deployment of the pretensioner system. Seat belt pretensioner replacement is required after deployment to restore functionality.
ODI is opening this Preliminary Evaluation (PE) to determine the scope and severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
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SEOCONTENT-START
Ó Copyright 2024 Ford Motor Company
Stacy L. Balzer Ford Motor Company
Director PO Box 1904
Service Engineering Operations Dearborn, Michigan 48121
Ford Customer Service Division
February 12, 2024
TO: All U.S. Ford and Lincoln Dealers
SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD- Advance Notice
Safety Recall 24S06
Certain 2018-2020 Model Year Ford Expedition and Lincoln Navigator Vehicles
Inadvertent Retractor Pretensioner Deployment
AFFECTED VEHICLES
Vehicle Model Year Assembly Plant Build Dates
Ford Expedition 2018 Kentucky 1-Oct-2018 through 16-Oct-2018
Ford Expedition 2019 Kentucky 1-Oct-2018 through 30-Jun-2019
Ford Expedition 2020 Kentucky 12-Apr-2019 through 27-Apr-2019
Lincoln Navigator 2018 Kentucky 1-Oct-2018 through 15-Oct-2018
Lincoln Navigator 2019 Kentucky 1-Oct-2018 through 28-Jun-2019
Lincoln Navigator 2020 Kentucky 9-Apr-2019 through 27-Apr-2019
US population of affected vehicles: 77,515. Affected vehicles are identified in OASIS and FSA VIN
Lists.
REASON FOR THIS SAFETY RECALL
On some of the affected vehicles, the driver and/or front passenger seatbelt retractor pretensioners
may deploy inadvertently while the vehicle’s engine is on. Inadvertent deployment of the retractor
pretensioner will result in the seatbelt being locked in position and will not retract or extend, which is
noticeable to the occupant. While the primary seatbelt locking functions continue to function properly,
a seatbelt that does not retract or extend may result in injury in the event of a crash.
SERVICE ACTION
DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this safety recall. A
complete Dealer Bulletin will be provided to dealers later in the second half of 2024, when it is
anticipated that parts ordering information and repair instructions will be available to support this
safety recall. For new vehicle storage guidelines, refer to EFC13033, Storage Guidelines for New
Vehicles.
IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is
published. Opening an RO against an Awareness or Advance Notice will result in warranty
rejections against a recall.
CUSTOMER NOTIFICATION
Owners of record will be notified via first-class mail after repair instructions and parts ordering
information have been provided to dealers.
Ó Copyright 2024 Ford Motor Company
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to
the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of
up to $27,168 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery.
DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental
company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please
consult your legal counsel for legal advice.
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web
Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician
System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or
listed under the SSSC tab.
Sincerely,
Stacy L. Balzer
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-099
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Ford Motor Company FEB 09, 2024 NHTSA Recall No. : 24V-099 Manufacturer Recall No. : 24S06 Manufacturer Information :
Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive
Suite 500 Dearborn MI 48126-2738
Company phone : 1-866-436-7332
Population :
Number of potentially involved : 77,574 Estimated percentage with defect : 3 %
Vehicle Information : Vehicle 1 : 2018-2020 Ford Expedition Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR
Descriptive Information : Affected vehicles are equipped with driver and front passenger seatbelt retractor pretensioners and were built between October 01, 2018, and June 30, 2019.
These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database.
3,101 2018 model year Ford Expedition vehicles are affected. 57,031 2019 model year Ford Expedition vehicles are affected. 23 2020 model year Ford Expedition vehicles are affected.
Production Dates : OCT 01, 2018 – JUN 30, 2019
VIN Range 1 : Begin : NR End : NR ntial Part 573 Safety Recall Report 24V-099 Page 2 Vehicle 2 : 2018-2020 Lincoln Navigator Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR
Descriptive Information : Affected vehicles are equipped with driver and front passenger seatbelt retractor pretensioners and were built between October 01, 2018, and June 30, 2019.
These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database.
709 2018 model year Lincoln Navigator vehicles are affected. 16,696 2019 model year Lincoln Navigator vehicles are affected. 14 2020 model year Lincoln Navigator vehicles are affected. Production Dates : OCT 01, 2018 – JUN 30, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : On some of the affected vehicles, the driver and/or front passenger seatbelt retractor pretensioners may deploy inadvertently. The primary seatbelt locking functions continue to function properly.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Inadvertent deployment of the retractor pretensioner will result in the
seatbelt being locked in position and will not retract or extend, which is noticeable to the occupant. A seatbelt that does not retract or extend may result in injury in the event of a crash.
Description of the Cause : Certain seatbelt retractor pretensioners may develop corroded squib pins caused by an undefined supplier manufacturing issue. After extended corrosion and with a partial separation at the weld between the squib pin and the bridge- wire (heating element of a pyrotechnic device), high resistance or open circuit may occur, and, if not resolved, may result in a retractor pretensioner inadvertent deployment. Increased humidity inside the cab, caused by water leakage after customer air-conditioning (A/C) usage in the hot temperature areas, may potentially contribute to the development of corrosion on top of the squib pins. Identification of Any Warning
that can Occur : An airbag malfunction light illuminates on the cluster preceding an inadvertent deployment of the seatbelt retractor pretensioner. Involved Components : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-099 Page 3 Component Name 1 : Driver Seatbelt Retractor Pretensioner Assembly
Component Description : Driver Seatbelt Retractor Pretensioner Assembly for Ford Expedition Component Part Number : JL1Z-78611B09-A* Component Name 2 : Front Passenger Seatbelt Retractor Pretensioner As
Component Description : Front Passenger Seatbelt Retractor Pretensioner Assembly for Ford Expedition Component Part Number : JL1Z-78611B08-A* Component Name 3 : Driver Seatbelt Retractor Pretensioner Assembly
Component Description : Driver Seatbelt Retractor Pretensioner Assembly for Lincoln Navigator Component Part Number : JL7Z-78611B09-A* Component Name 4 : Front Passenger Seatbelt Retractor Pretensioner As
Component Description : Front Passenger Seatbelt Retractor Pretensioner Assembly for Lincoln Navigator Component Part Number : JL7Z-78611B08-A* Component Name 5 : Drain Seal Tube Component Description : Drain Seal Tube – Elbow Component Part Number : 4M2Z-6A614-AA Supplier Identification : Component Manufacturer
Name : ZF
Address : 4505 W. 26 Mile Rd
Washington Michigan 48094 Country : United States Chronology : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-099
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Chronology added as a separate attachment.
Description of Remedy :
Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a
Ford or Lincoln dealer to have the production date codes inspected on both front seatbelt retractors. Dealers will replace any retractors that are within the suspect production date range. Additionally, dealers will inspect for the presence of a Heating Ventilation and Air-Conditioning (HVAC) drain tube elbow and install if not present. There will be no charge for this service.
Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2023. The ending date for reimbursement eligibility is estimated to be March 31, 2025.
Ford will forward a copy of the notification letters to dealers to the agency when available. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : Remedy pretensioner assemblies were built outside of the suspect time- window of the seatbelts that showed the propensity for inadvertent deployment.
Not required per 49 Part 573. Recall Schedule :
Description of Recall Schedule : Notification to dealers is expected to occur on February 12, 2024. Mailing
of owner notification letters is expected to begin March 04, 2024, and is expected to be completed by March 08, 2024.
Planned Dealer Notification Date : FEB 12, 2024 – FEB 12, 2024
Planned Owner Notification Date : MAR 04, 2024 – MAR 08, 2024
* NR – Not Reported
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