NHTSA ID Number: 10234129
Manufacturer Communication Number: TSB 23-2117
Summary
Some 2021-2022 Bronco vehicles may exhibit paint damage on the rear quarter panel due to contact with the rear window assembly (D-pillar). This may be due to an oversized washer being used during production. To correct the condition, repair the paint damage to the rear quarter panel and replace the rear window assembly.
Model:
| Ford
2021-2022 Bronco |
Issue: Some 2021-2022 Bronco vehicles may exhibit paint damage on the rear quarter panel due to contact with the rear window assembly (D-pillar). This may be due to an oversized washer being used during production. To correct the condition, repair the paint damage to the rear quarter panel and replace the rear window assembly.
Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:
- 2021-2022 Bronco
- Equipped with a factory soft top roof
- Equipped with a rear window that is either original to the vehicle or a service replacement
- Paint damage on the rear quarter panel due to contact with the rear window assembly (D-pillar)
Parts
| Service Part Number | Quantity | Description | Unit of Issue | Piece Quantity |
| M2DZ- 7842006-DD | 1 | Soft Top Rear Window Assembly | 1 | 1 |
Quantity refers to the amount of the service part number required to repair the vehicle.
Unit of Issue refers to the number of individual pieces included in a service part number package.
Piece Quantity refers to the total number of individual pieces required to repair the vehicle.
Service Procedure
1. Remove the rear window and both rear quarter window assemblies. Refer to the Workshop Manual (WSM), Section 501-18A > Removal and Installation > Soft Top Assembly.
2. Does the vehicle have paint damage on the rear quarter panel like the damage shown in Figure 1?
Figure 1 – Left/rear shown, right/rear similar.
(1). Yes – proceed to Step 3.
(2). No – this article does not apply.
3. Are metal rivets and washers installed on the rear window D-pillars? (Figure 2)
(1). Yes – proceed to Step 4.
(2). No – this article does not apply.
Figure 2 – Left/rear shown, right/rear similar.
NOTE: Metal Rivets with metal washer backings were added to Bronco soft top rear window production in early 2022. When inspecting the rear window D-pillars, each D-pillar may have 0, 3 or 5 metal rivets with washer backings installed depending on when it was built. All versions are acceptable.
4. Are any of the metal washers (used for metal rivet backings) protruding past the plastic edge of the rear window D-pillars? (Figure 3)
Figure 3 – Showing an acceptable and unacceptable metal washer size and location.
(1). Yes – repair all paint damage to the rear quarter panel(s) and replace the rear window assembly.
(2). No – this article does not apply.
2 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| FORD | BRONCO | 2021-2022 |
1 Associated Document
Manufacturer Communications
23-2117
11 April 2023
MC-10234129-0002.pdf 434.648KB
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4/28/23, 8:50 AM https://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB23-2117/US/EN/~UEmployee/defaul t.aspx?VIN=&vers… https://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB23-2117/US/EN/~UEmployee/defaul t.aspx?VIN=&version=3.0&environme… 1/4 TECHNICAL SERVICE BULLETIN Soft Top Roof – Rear Window Scratching Paint On Rear Quarter Panel 23-2117 11 April 2023 Model: Ford 2021-2022 Bronco Issue: Some 2021-2022 Bronco vehicles may exhibit paint damage on the rear quarter panel due to contact with the rear window assembly (D-pillar). This may be due to an oversized washer being used during production. To correct the condition, repair the paint damage to the rear quarter panel and replace the rear window assembly. Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria: • 2021-2022 Bronco • Equipped with a factory soft top roof • Equipped with a rear window that is either original to the vehicle or a service replacement • Paint damage on the rear quarter panel due to contact with the rear window assembly (D-pillar) Parts Service Part Number Quantity Description Unit of Issue Piece Quantity M2DZ- 7842006-DD 1 Soft Top Rear Window Assembly 1 1 Labor Times Description Operation Time 2021-2022 Bronco Soft Top: Inspect Paint Damage, Rivets And Washers Includes Time To Replace Rear Window Assembly (Do Not Use With Any Other Labor Operations Outside Of This Article) Additional Time To Repair Any Paint Damage Following The Service Procedure (Can Be Claimed With Operation A) 232117A MT232117 0.4 Actual Time Repair/Claim Coding Causal Part: 7842006 Condition Code: 12 Service Procedure 1. Remove the rear window and both rear quarter window assemblies. Refer to the Workshop Manual (WSM), Section 501-18A > Removal and Installation > Soft Top Assembly. 2. Does the vehicle have paint damage on the rear quarter panel like the damage shown in Figure 1? Figure 1 – Left/rear shown, right/rear similar. 4/28/23, 8:50 AM https://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB23-2117/US/EN/~UEmployee/defaul t.aspx?VIN=&vers… (1). Yes – proceed to Step 3. (2). No – this article does not apply. 3. Are metal rivets and washers installed on the rear window D-pillars? (Figure 2) (1). Yes – proceed to Step 4. (2). No – this article does not apply. Figure 2 – Left/rear shown, right/rear similar. https://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB23-2117/US/EN/~UEmployee/defaul t.aspx?VIN=&version=3.0&environme… 2/4 4/28/23, 8:50 AM https://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB23-2117/US/EN/~UEmployee/defaul t.aspx?VIN=&vers… NOTE: Metal Rivets with metal washer backings were added to Bronco soft top rear window production in early 2022. When inspecting the rear window D-pillars, each D-pillar may have 0, 3 or 5 metal rivets with washer backings installed depending on when it was built. All versions are acceptable. 4. Are any of the metal washers (used for metal rivet backings) protruding past the plastic edge of the rear window D- pillars? (Figure 3) Figure 3 – Showing an acceptable and unacceptable metal washer size and location. https://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB23-2117/US/EN/~UEmployee/defaul t.aspx?VIN=&version=3.0&environme… 3/4 4/28/23, 8:50 AM https://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB23-2117/US/EN/~UEmployee/defaul t.aspx?VIN=&vers… https://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB23-2117/US/EN/~UEmployee/defaul t.aspx?VIN=&version=3.0&environme… 4/4 (1). Yes – repair all paint damage to the rear quarter panel(s) and replace the rear window assembly. (2). No – this article does not apply. © 2023 Ford Motor Company All rights reserved. NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by “do-it-yourselfers”. Do not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right de this information with updates. The most recent information is available through Ford Motor Company’s on-line technical resources.
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