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NHTSA ID Number: 10194511
Manufacturer Communication Number: TSB 20-2268
Summary
Some 2015-2020 F-150 XL/XLT vehicles may exhibit warping/separation of the instrument panel at the defrost vents. To correct the condition, follow the Service Procedure to replace the instrument panel upper section.
Model:
2015-2020 F-150
Issue: Some 2015-2020 F-150 XL/XLT vehicles may exhibit warping/separation of the instrument panel at the defrost vents. To resolve the condition, replace the instrument panel upper section.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:
Parts
| Description | Part Number | Quantity |
| Instrument Panel | KL3Z-1504320-SC | 1 |
| Upper Steering Shaft Bolt | W714409-S439 | 1 |
| Steering Column Bolts | W712250-S437 | 2 |
| Steering Column Nuts | W716538-S450B | 2 |
| Front Seat Bolts | W717731-S451 | 8 |
Service Procedure
For repairs covered by the New Vehicle Limited Warranty, completion of the procedure outlined in this TSB does not require obtaining Prior Approval or completion of a Cost Cap.
1. Inspect the instrument panel. Does the instrument panel exhibit a warp/separation at the defrost vent as shown in Figures 1 and 2?
(1). Yes – proceed to Step 2.
(2). No – this article does not apply. Refer to the Workshop Manual (WSM), Section 501-12.
Figure 1
Figure 2
2. Replace the instrument panel upper section. Refer to WSM, Section 501-12.
6 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| FORD | F-150 | 2015-2020 |
1 Associated Document
Manufacturer Communications
20-2268
18 May 2021
https://www.nhtsa.gov/recalls?nhtsaId=10194511
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NHTSA ID Number: 10156866
Manufacturer Communication Number: TSB 19-2041
Summary
Some 2015-2019 F-150 XL/XLT vehicles may exhibit warping/separation of the instrument panel at the defrost vents. To resolve the condition, replace the instrument panel upper section.
1 Associated Document
Manufacturer Communications
19-2041
15 February 2019
https://www.nhtsa.gov/recalls?nhtsaId=10156866
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NHTSA ID Number: 10155554
Manufacturer Communication Number: TSB 19-2041
Summary
Some 2015-2019 F-150 XL/XLT vehicles may exhibit warping/separation of the instrument panel at the defrost vents. To resolve the condition, replace the instrument panel upper section.
1 Associated Document
Manufacturer Communications
19-2041
15 February 2019
https://www.nhtsa.gov/recalls?nhtsaId=10155554
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SEOCONTENT-START
XL/XLT – Instrument Panel Warped/Separated At Defrost Vents Warranty Status: Eligible under provisions of New Vehicle Limited Warranty coverage. Warranty/ESP coverage limits/policies are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. For repairs covered by the New Vehicle Limited Warranty, completion of the procedure outlined in this TSB does not require obtaining Prior Approval or completion of a Cost Cap. Labor Times Description Operation No. Time 2015-2019 F-150 40/0/40 Police/Special Service Vehicle (SSV): Inspect And Replace Instrument Panel Upper Section (Do Not Use With Any Other Labor Operations) DR192041A 6.0 Hrs. 2015-2019 F-150 40/20/40: Inspect And Replace Instrument Panel Upper Section (Do Not Use With Any Other Labor Operations) DR192041B 6.2 Hrs. 2015-2019 F-150 With Center Console: Inspect And Replace Instrument Panel Upper Section (Do Not Use With Any Other Labor Operations) DR192041C 6.5 Hrs. 2015-2019 F-150 Floor Shift: Inspect And Replace Instrument Panel Upper Section (Do Not Use With Any Other Labor Operations) DR192041D 7.0 Hrs. Repair/Claim Coding Causal Part: 1504320 Condition Code: 31
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