Comments on: Safety Recall 16S18 – Rear Suspension Toe Link Replacement – 2014-2015 Ford Explorer & Police Interceptor Utility

By: Carlos

Carlos — Sat, 07 Jan 2017 12:22:47 +0000

What about those like us living outside us or Canada who bought these cars? I’m totally disappointed about Ford. Will not advice even my worst enemy to buy a Ford car.
Local dealer didn’t fix suspension issue after he took the car 5 to 6 time for fixing. What a shame!!! What about my safety? The warranty ???The money I spent to buy that car!!!

By: Jim

Jim — Tue, 29 Nov 2016 23:04:10 +0000

I have been notified twice so far about this recall. My dealer Wayne Ford in Wayne NJ had told me the parts were not available. I have been driving my 2014 explorer since the recall notification in May 2016. Contacted the Wayne dealership again in November and they said still don’t have the parts. When I contacted another local dealer they said no problem and they had parts. Made appointment with them. Will think twice about using Wayne Ford in Wayne NJ again for service

By: Brianna

Brianna — Wed, 16 Nov 2016 05:19:13 +0000

My mother leased a 2015 ford explorer in 2014. I was driving the car normally on a smooth road when all of a sudden it felt like the wheel had popped off its axle. I swerved and when i finally regained control, i pulled over to see that the wheel was not aligned correctly and the car was not drivable. After my father inspected the car to see what was wrong he said that the rear stabilizer link (toe link) had snapped. After looking for replacement parts online did we find out that there was a recall on ford explorers for improperly welded toe links. Ford explorers are very popular and i have never heard about this recall before, my mom and dad have been ford owners for 20+ years. Ford has to make this more known to people before someone gets into a serious accident like i almost did.

By: oemdtc

oemdtc — Mon, 04 Jul 2016 01:31:25 +0000

In reply to Kattie.

I would call ford headquarters and talk to them, or Call National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236.

By: Kattie

Kattie — Sun, 03 Jul 2016 22:06:42 +0000

In reply to oemdtc.

I did go to the dealer when I was going out of town for mine but was told there is nothing they can do so I was out 600.00 for a rental because there is no way I was going to put my kids in the car on the interstate with that kind of recall