Headliner Loose Or Dropping Down At Rear Window Glass

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HEADLINER DROPPING DOWN AND/OR LOOSE AT REAR WINDOW GLASS

FORD:

2011-2014 Taurus

ISSUE:

Some 2011-2014 Taurus vehicles may exhibit a loose or dropping down of the headliner at the rear window glass, mainly around the High Mounted Stop Lamp area.

This may be caused by the headliner mounting brackets separating from the headliner.

ACTION:

Follow the Service Procedure steps to correct this condition.

SERVICE PROCEDURE

Remove the headliner from the vehicle. Refer to Workshop Manual (WSM), Section 501-05.

Place the headliner on a work table and carefully remove any of the original adhesive from the mounting brackets and headliner surface.

Apply Motorcraft Plastic Bonding Adhesive, to the back of the mounting brackets.

Using mild pressure seat the mounting brackets in their original locations and allow the adhesive to cure for 45 minutes.

Install the headliner. Refer to WSM, Section 501-05.

PART NUMBER	PART NAME
TA-9	Motorcraft Plastic Bonding Adhesive

OPERATION	DESCRIPTION	TIME
140023A	2011-2014 Taurus: Reattach Brackets To Headliner Following The Service Procedure Includes Time To Remove And Install Headliner.	4.3 Hrs.
MT140023	Additional Time Remove And Install Equipment That Would Interfere With The Removal Of The Headliner Police Vehicles Only.	Actual Time

WARRANTY STATUS

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.