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SSM 45838 – 2013-2017 Escape And 2015-2017 MKC – Inoperative Hands-Free Liftgate After Addition Of Trailer Hitch
If a trailer hitch is installed on a 2013-2017 Escape or 2015-2017 MKC vehicle equipped with a hands-free liftgate, the hands-free liftgate function will become inoperative.
Hands-free liftgate function can be restored by replacing the existing hands-free liftgate actuation lower sensor (14F680), lower sensor fasteners and hands-free liftgate actuation module (14B291) with the parts required for the factory installed trailer hitch with hands-free liftgate option.
Replacement of these parts for this situation is not warrantable.
Regardless of trailer hitch configuration, the hands-free liftgate system cannot be added to a vehicle that was originally built without the hands-free liftgate option.
APPLICABLE VEHICLES
2013 – 2017 TRUCK: M2 C520 NA (ESCAPE)
2015 – 2017 TRUCK: ME C489 LINCOLN CUV
2013 – 2017 TRUCK: 00130 ESCAPE
2015 – 2017 TRUCK: 00212 MKC
https://static.nhtsa.gov/odi/tsbs/2016/MC-10079006-7690.pdf
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